Bienvenido Kenya Tours and Safaris

4.7/5 – 148 Reviews

$850 to $1,080 pp (USD)

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Bienvenido Kenya Tours and Safaris

4.7/5  
(148 Reviews)
Office In:
Kenya Kenya
Size:
10-20 employees (Founded in 1992)
Member Of:
American Society of Travel Agents
Tour Types:
Budget & mid-range tours with set start dates and a fixed itinerary
Destinations:
Kenya KE
Tanzania TZ
Uganda UG
One of our experienced guide and staffs

One of our experienced guide and staffs

Our Mission o provide memorable holidays in Kenya, social and environmentally responsible, satisfying the needs of our clients and always exceeding their expectations. Our Vision To become the leading ground operator in the region and our clients’ best partner, always providing the best possible product, with the highest quality of services, and demonstrating faithfully our commitment towards social and environmental responsibility. Core Values Excellence, Responsibility, Loyalty, Respect,

Reviews148

Profesional
5/5

Professional agency — we booked and paid the deposit. Two weeks before the trip, we had to cancel for health reasons. The agency (Kennedy) was understanding at all times and refunded our money. Truly professional — when we’re able to take the trip in the future, we’ll definitely go back to them. 100% recommended.

Masaai Mara is beautiful - book at least the 3 day tour
5/5

I booked the two day budget tour (starting and ending at Nairobi) and it was not enough time to experience Masaai Mara - highly recommend booking at least 3 days to get one full day safari in Masaai Mara. On the first day of the tour, we spent a long time waiting for the company to sort out the seating arrangements for everyone in each of the 4 x 4 land cruiser/van (there were three vehicles). We ended up in the van with a pop-up roof which was fine (but we were originally sitting in the 4 x 4). The ride to Masaai Mara was fine, we got there after a few hours and were able to have a fantastic evening safari (our driver was great!). Please note that we had a brief lunch stop (15 mins from memory) along the drive, it was not as per the itinerary where they said we'll have lunch at camp.
The next day, the morning safari ride was only 2 hours long because they said we have to be back at the main gate to switch to the van to go back to Nairobi. On the itinerary, it says drive back to camp for breakfast after the morning safari but we had to pack our bags in the van before the safari as we were not coming back to camp. After the safari, it took us at least 8 hrs to get back to Nairobi because we had to switch to 2 different vehicles (three all up), which was a giant time waster as we had to wait around (it took us 8 hrs from Masaai Mara to Nairobi).
We stayed at Miti Mingi Eco Camp, which was not great. The bathroom attached to the tent smelled and was not in the best condition. The roof of the bathroom was also not netted off so there were a lot of mosquitos in the bathroom waiting for us. The shower was also not great, the water was really hot so we could only shower with a trickle of water to avoid the scalding water. I'm glad we only booked for one night at that accommodation. I would suggest a mid range accommodation or the Jambo Mara lodge if possible. We have stayed at other permanent tented accommodations (e.g. near Kruger Park, Okavango Delta, etc) and the condition of Miti Mingi Eco Camp was the worst.

Could do better
2/5

4 Day Masi Mara & Lake Nakuru
Communication in booking was ok, payed deposit and balance on arrival, some questions asked wasn’t answered or content missing.
The first half of our trip was great the second part not so great, the pick up was ok as we meet at the organised place, we had Joseph as our driver who drove for 4 hours had a lunch stop then another 3 hrs to our camp, this was as expected, apart from no running cold water was ok, our game drives from here went well with Joseph giving information during these.
When it was time to leave for our next destination (lake Nakuru) this was roughly 100km but the route taken was far more taking almost 8hrs with a lunch stop and pick up passengers that were also from our same camp.
We changed drivers during the lunch stop, our new driver Edu was extremely erratic almost crashing on numerous occasions, we finally arrived at our hotel where the driver gave no information about what times to meet or any details to help out.
After dinner the driver finally gave us info at 10pm for a meet up at 6:30 to check out and take our game drive at lake Nakuru.
When we arrived at the gate the driver informs us that he forgot to purchase the tickets for entry and they wouldn’t accept cash, so we had to pay for ourselves and the other passengers or we wouldn’t be going, the driver gave us the cash for this but not all as he never had enough change!
During the drive he never gave any information and was speeding around not stopping long when needed, and kept moving the vehicle when we were trying to take photos.
When we left we thought we was heading back to Nairobi as this was our agreed place for drop off, except we went in the opposite direction to pick up more passengers even though there wasn’t enough seats, so one had to sit on a cool box.
After this on our way to Nairobi we crashed into the back of another jeep as he was going to fast in the wet! After this the driving never changed almost crashing another couple of times. When we finally arrived in Nairobi after driving round for 45mins, we kept trying to get info as we had a flight to catch and others had their destinations to get to.
Our agreement was drop off at the collection point and given a time to arrange flights, if I’d had followed these we would of missed our flight due to the extra time spent travelling around rather than going direct to our locations.
I had to call the head office about this while still being driven round Nairobi as the driver was laughing about the situation.
I wouldn’t recommend these as I’m sure some of the journeys could have been a lot shorter giving more time to relax before taking drives and allowing a less stressful time for all.
This wasn’t the experience we was expecting after all that had been payed out

Everything was amazing
5/5

Amazing Kenya Safari Adventure! ⭐⭐⭐⭐⭐

My recent 7-day safari in Kenya was absolutely unforgettable! From the moment we left Nairobi to explore the Maasai Mara, Lake Nakuru, Lake Naivasha, and Amboseli, every day was filled with incredible wildlife experiences and breathtaking landscapes.

Highlights of the trip included witnessing two lionesses skillfully hunting a young warthog, seeing a curious baby giraffe approach me just a few meters away, and spotting five cheetahs in Amboseli, which were even larger than the ones I had seen in Maasai Mara! The safari guides were knowledgeable and attentive, making sure we felt safe while getting the most out of each park.

Beyond the wildlife, I loved the serene landscapes, sunsets painting the savanna in pink and dark red hues, and the peaceful moments near the lakes. The combination of nature, adventure, and cultural encounters made this journey truly special.

I highly recommend this safari for anyone who wants to experience the raw beauty of Kenya, get close to wildlife, and create memories that will last a lifetime!

Extremely enjoyable safari trip
5/5

My partner and I recently returned from a safari in Kenya and Tanzania, and we had an absolutely wonderful time! The trip exceeded our expectations and created memories we will cherish forever.
​A huge part of this success was our guide and driver, Walter, who was truly exceptional. Walter went above and beyond to ensure we saw the animals in every part of the parks. His extensive knowledge of the wildlife and the terrain, combined with his dedication to giving us the best viewing opportunities, was simply outstanding. We felt incredibly comfortable and safe with him throughout the journey.
​The entire trip was managed flawlessly. Everything was done in a professional and timely manner, which allowed us to relax and fully enjoy the experience without any worries.
​Food & Accommodation:
The food throughout the safari was very good, often featuring a variety of delicious meals that were perfect after a long day of game drives. The accommodations were, for the most part, very nice and provided a comfortable place to rest. The only minor critique is that the accommodation in Arusha could have been a little better compared to the high standard set everywhere else.
​Overall, this was an unforgettable safari adventure. We highly recommend this company and, especially, guide Walter for anyone considering a trip to Kenya and Tanzania!
​

Other Safaris & Tours30  – Offered by Bienvenido Kenya Tours and Safaris

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