This Tour Is Offered By
One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
KETZUG
Our Mission o provide memorable holidays in Kenya, social and environmentally responsible, satisfying the needs of our clients and always exceeding their expectations. Our Vision To become the leading ground operator in the region and our clients’ best partner, always providing the best possible product, with the highest quality of services, and demonstrating faithfully our commitment towards social and environmental responsibility. Core Values Excellence, Responsibility, Loyalty, Respect,
Reviews51
DE
Don’t go please with them! SCAMMERS !
Please skip this agency!! SCAMMERS !
My worst experience. I booked 5 days Masai Mara with Amboseli, and when i arrive in Nairobi they pick me up then said that they don’t have that tour now ( day before they said that they have).. and they didn’t care about that mistake, I didn't even get an apology, so I was forced to agree to go to something I didn't book , different 5 days trip. When we finish that conversation i sat in the car to start that tour, on the way to safari, after 1 hour i got weird messages and calls on my kenyan number from local numbers and messages like “f*ck yourself, stupid” they called me next two days when i was on my safari trip, and i block them, and just people from this agency know my number! Because i bought my sim card on airport on same date, when i arrived in Kenya! I felt unsafe as a tourist, because you don’t know who to ask because the same Agency organize that to me! When we finish that tour after 5 days they were supposed to drive me back to my hotel/airport for free. When we arrive back to Nairobi the girl who told me that “i have included transport, because if i book 5,6,7 days safari i have included transport” and now when we arrived she told me “no its not included (with laughing)” i have screenshots of our chat if someone don’t believe me. So i was very angry and i went alone back to my hotel with some street taxi because i saw that this agency is playing with tourist. Also for example “Naivasha” its just transport to the place, you have to pay 35-50$ for boat tour or walking, without paying that you cannot enter. Aware that they made a big mistake at the beginning (because i paid expensive ticket to kenya and i didnt see Amboseli what i wanted) and instead of correcting it, in the end they turn out to be even bigger scammers until the end , and I didn’t get a single apology for all of that. I really like Kenya and it was my dream place to visit but this is very sad, if you want to enjoy in beautiful Kenya skip them and find a serious agency who respect their guests.
(Driver James was very nice and kind and i recommend him) but agency is horrible, they don’t deserve more tourists. I have a proof for all of that what i wrote. I booked with this “Bienvenido tours” and when i text the number from email they said “Purity” is name of agency, so they are maybe connected. Be careful.
HU
Perfect organized 7 days safari in Kenya
We, me and my wife, spent a wonderful 7 days safari with Bienvenido from Nairobi hotel to Nairobi Airport, including Masai Mara, Lakes Nakuru and Naivasha, Hell Gates National Park and finaly Amboseli with view of Kilimanjaro. Everything was absolutely perfect. It was a shared mid-range cathegory tour.
Prepayment was easy and safe. Pick-up in the hotel was ponctual. Felix, our driver and guide, was excellent. Well informative and kind. The car was clean every morning despite the road not being easy at all.
Accommodations were also good, in Jumbo Mara Lodge, Waterbuck and Masada hotels, and AA Lodge in Amboseli, thanks. Meals were also corrects including the lunch boxes.
I recommend from my heart this Bienvenido Kenya Tours and Safaris Agency.
DK
Great Round-trip Kenya and Tanzania
Fantastic experience! We watched the big 5 and many more animals. It was a rough travel because of the roads!
YE
A beautiful Safari Experience with Bienvenido
We did a 3 day Mid-Luxury Safari tour that started from Nairobi and ended in Mombasa passing through Amboseli National Park and Taita Hills where we spent one night in each national park. It was very well organized by Bienvenido team. Everything was smooth and as promised, and the price was very reasonable for the service we got. Purity assisted us with the booking and payment process, and our driver/guide (David) was super professional, friendly, funny, and very nice with our children, and he went out of his way to make sure we see as many animals as possible during the safari. In terms of the 2 national parks that we visited, Amboseli was the better one with many more wildlife. Taita Hills is beautiful, but there aren't as much animals or variety of species. Our next safari trip will definitely be with Bienvenido.
SI
Unforgettable 8-day tour from Nairobi to Watamu with Daniel
We booked a 7 day private tour from Nairobi to Mombasa and added an extra day to visit Tsavo West en route, thus making it an 8 day tour of Masai Mara, Nakuru, Naivasha, Amboseli, Tsavo West and Tsavo East. Purity was great in organizing everything from day 1. We opted for a 4x4 jeep and budget accommodation, which was more than adequate, especially tented camps in Masai Mara and Amboseli and the lodges in Tsavo West and Tsavo East which simply took our breath away.
Special thanks goes to our driver guide Daniel, who made our journey really unforgettable. Punctual from day one, his timing for departure and arrival times across different destinations was impeccable, he was fearless on the road and we were really impressed how he made sure our 4x4 was in good condition every day, by checking tire pressure and drivetrain after every park - making sure the vehicle was clean and in good condition throughout our cross-country trip. He is someone you can trust to keep you safe even when the aggressive elephants of Tsavo come too close, showing his qualities as an experienced guide. His knowledge of animal species and their behavioral patterns was really impressive and he really put in an effort to make sure we see the Big 5 and much much more. We would definitely do it again, next time maybe visiting less parks and staying longer in each. Until next time, Bienvenido and Daniel!
