Big Apes Africa

4.4/5 – 169 Reviews

$3,114 pp (USD)

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Big Apes Africa

4.4/5  
(169 Reviews)
Office In:
Uganda Uganda
Size:
1-5 employees (Founded in 2019)
Member Of:
USAGA, UTB & UWA
Tour Types:
Custom budget & mid-range tours that can start every day
Destinations:
Rwanda RW
Uganda UG
A fraction of our Team.

A fraction of our Team.

We are a Safari Company with operations in Uganda and Rwanda handling Destination management for Tour operators around the world through well crafted private or group tailor made life impacting African experiences. We are a team of Nature lovers and believe in sustainable tourism through conservation and community empowerment. We love to constantly explore our region just for the love of it and it is from this passion and personal experience that we want to craft for you a lifetime experience.

Reviews169

Great and responsive company with excellent itinerary
5/5

We were very happy with the program Big Apes Africa was able to put together for our five-day trip to Rwanda and Uganda. They were responsive and easy to talk with when looking at different pricing options and itineraries, and were able to put together a package that made us very comfortable in choosing Big Apes Africa instead of other operators.

The trip itself went smoothly, as our guide met us at the airport in Kigali, was friendly and knowledgeable, and went with us for the duration of the trip. Big Apes Africa had to provide us with different bookings than in the original quote due to availability issues, but we felt that they handled the issue well and were able to find alternatives that were just as good or better than the original places.

Over five days we visited a cultural village, saw golden monkeys, gorillas and chimpanzees, and went on game drives and a boat trip. The program was varied, and we couldn't be more satisfied. As we spent a lot of time on the road, I think the only thing I missed in the itinerary was an estimate for transport times.

All in all I can absolutely recommend Big Apes Africa!

Unforgettable 8-Day Safari Experience – Highly Recommended
5/5

I booked an 8-day budget safari with this agency. The organization was handled very well the team followed up with me before departure, during the trip, and even after it ended to make sure everything went smoothly. The experience was absolutely incredible, and I truly recommend them.My driver, Ben, made the trip even more special. He was attentive, patient, and shared so much information about the itinerary, the country, and the wildlife. I highly recommend this agency, and I hope you’re lucky enough to have Ben as your driver too!

Extraordinary experience
4/5

It was easy to correspond with Big Apes Africa. It was a well organised and they have given answers to all our questions, with a lot of patience. The trip was well prepared, with all the handy tips Big Apes had given us before departure. We have visited one big apes family and it was a once in a lifetime experience.

I recommend You Do Not Use This Company — Our Tour was Unsafe, Disorganized, and they had Zero Accountability!!!
1/5

Our four day trip was plagued by serious safety issues, poor planning and zero professionalism . Day 1 STARTED 5.5 HOURS LATE with no explanation, costing us half the day or 1/8 of our trip. When we brought this up Big Apes told us we were brought to our destination, so they fulfilled their obligation, ignoring the fact that instead of enjoying the resort for 5.5 hours, we sat in the hotel lobby waiting for our ride that kept telling us he would be there any minute. The vehicle was VERY unsafe. Many seats lacked seatbelts and one seat literally CAME OFF THE FLOOR WHEN THE VEHICLE BRAKED. The driver admitted extreme fatigue even telling us HE “FELT DRUNK”, drove recklessly, nearly caused an accident, and even planned to drive until the vehicle ran out of gas on remote roads. Yep, he told us he intentionally planned to drive as far as he could down a remote road to get as close to the gas station as possible. Thank goodness we rolled in on fumes.

Water was not adequately provided as promised, the last hotel was AWFUL and not even close to the standard of the first two hotels (which surprisingly were actually nice) and at a border crossing the driver Walked Away From Me, Saying Nothing, Leaving Me Standing Alone In The Middle Of The Street At An International Border Alone
with no guidance. The “guide” provided no guiding at all, he just drove, was rude, and completely disengaged.

When these issues were formally raised, management refused accountability, dismissed the safety concerns, and offered to refund only the guide’s $40/day pay as compensation for a $4,000 trip.

This company omitted the most basic safety standards, organization, and professionalism. This should be a no-brainer, just go with another company and stay far away from Big Apes.

Reply from Big Apes Africa
Reply from Big Apes Africa
Posted on Feb 26, 2026

We regretted the behavior of our guide and we thought it fit to refund his pay but it is unfortunate that it was insufficient. Not being able to lock the seat manually for you to avoid moving back and forth makes it irresponsible of him and we are truly sorry. Of the total cost of the tour which is $3.956, about $3.000 was for activities and accommodation plus administration fees. The rest was for all the logistics (Vehicle, fuel, related insurances and more) involved in making the tour possible plus the credit card charges. The decision to refund the guide's pay was based on the premise that all activities were done properly and accommodation utilized. Whenever you are ready to have this refund, please get in touch with us!

Serious and reliable tour operator
5/5

We booked a 11-days tour of Uganda with Big Apes.
The communication with the office and the organization of the trip have been easy and fast, we changed our itinerary several times and they have been very kind. It has been an incredible experience, made also better by the presence of Ben, our guide. He is extremely organized and always on time, he knows pretty well these places, he gave us explanations about everything, always curious and chatting.
There have been some issues with payments during our stay (due to connection problems using “MoMo”; in fact we have already suggested to give the guides a prepaid credit card) so we had to anticipate money already paid, but they refund us immediately the day after.
Accommodations were as we expected and as we paid for. In every situation we have always felt safe.
We think that the passione they put in their job is an added value that made us feeling in a family, so we recommend this tour operator.
If we come back in future, we will definitely choose “Big Apes” and Ben again.

Other Safaris & Tours47  – Offered by Big Apes Africa

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Disclaimer

  • This tour is offered by Big Apes Africa, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • Gorilla tracking permits are subject to availability.
  • This tour is subject to the terms & conditions of Big Apes Africa.