This Tour Is Offered By
Full Package Adventures Some Staff Members
Full Package Adventures
- Office In:
- Size:
- 20-50 employees (Founded in 2020)
- Member Of:
- TTB & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
TZ
Full Package Adventures is the Best Tour Operator organizing Wildlife Safaris, Beach Holidays, Mountains Trekking, and Cultural Tours in Tanzania and East Africa in General.
Reviews384
IT
Not the experience I expected.
During the trip, we encountered a rather serious car breakdown. Our driver sent us to the planned lodge with another company, and we lost our entrance to Ngoro Ngoro Park for that evening.
Although we had paid for the park entrance, we were not reimbursed, and above all, our driver and the person who helped us organise the trip not contact us with a phone call or a simple WhatsApp message to tell us how we would be organised the following day. We didn't know if and when the car would be repaired, and we received no information from either of them, even though I contacted them several times to ask for information. They repeat that they will let us know. But no news, till the following morning when driver literally knocked on our door at 6 a.m. while we were sleeping.
He came to pick us up saying he was very tired, and although I fully understand the difficult night he had, I expect the company to send someone else if the driver feels, rightly, tired.
In the end, after we lost our ticket, even though we had paid for it, and received no explanation from the company, the driver asked us for a tip, which would have been perfectly acceptable if he hadn't asked for a specific amount per person per day. It was basically a fee.
I thought it would be useful to talk to Wilberth on the phone and explain that communication with customers is important, especially after entrusting our trip to their company. After a round of explanations, the organizer blocked me on WhatsApp.
I don't think I would ever recommend this company, where the human aspect is completely overshadowed by money.
For me, these aspects are very important. When I travel, I want to be informed about what is happening around me. I don't want to be treated like a piece of luggage.
KR
Best driver, guide and ranger (He is really good at finding animals.)
He has an excellent understanding of both the Serengeti and Ngorongoro, and he worked hard to spot animals while providing a wide range of detailed explanations. From early morning until evening, he explored tirelessly and showed us incredible nature and wildlife. Simply the best!
KR
Festo is the best driver and guide, my trip was perfect!
I played a game drive with Festo and it was the best experience I had ever! He found all bog five animals and very kind to us. We met leopard and rhinos and so many lions, too. I will recommend the full package adventures to my friends.
JP
Unforgettable and amazing experience
I joined a private tour with my family. We could see big 5 and rhinos, etc we wanted to see. Since it was a baby season, we saw many animal babies. Plying Cheetah babies were very cute. We are grateful to the guide who provided such an incredible experience.
RO
verry nice
verry nice . . Internet signal is lower in Safari .
