Big Apes Africa

4.3/5 – 181 Reviews

$1,621 pp (USD)

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Big Apes Africa

4.3/5  
(181 Reviews)
Office In:
Uganda Uganda
Size:
1-5 employees (Founded in 2019)
Member Of:
USAGA, UTB & UWA
Tour Types:
Custom budget & mid-range tours that can start every day
Destinations:
Rwanda RW
Uganda UG
A fraction of our Team.

A fraction of our Team.

We are a Safari Company with operations in Uganda and Rwanda handling Destination management for Tour operators around the world through well crafted private or group tailor made life impacting African experiences. We are a team of Nature lovers and believe in sustainable tourism through conservation and community empowerment. We love to constantly explore our region just for the love of it and it is from this passion and personal experience that we want to craft for you a lifetime experience.

Reviews181

Amazing experience trekking gorillas
5/5

Everything was great, the tour, the accommodation and the driver Ambrose! He was really comprehensive and patient waiting for my arrival.
Even if it is too expensive, it is worth ! Prepare more money to tip the guides (it should be included in the total price!)!

Perfect
5/5

We did the 10-day Safari tour, gorilla trekking and chimpanzee trekking in Uganda. To welcome us on arrival our guide Ronaldo, a polite, respectful boy and truly passionate about animals and nature made us discover this wonderful country.

Very nice lodges in excellent locations to reach the main parks. Great food.

Thank you Ronaldo and thank you Big Ape for this fantastic adventure!!!

Discovered Uganda
5/5

It was a wonderful tour, especially thanks to our tour guide, Ronaldo, who thought us about the different animals we were watching and about the country.
A very special trip to remember.

Missions done, but...
2/5

Hello Mr. Peter K Katusiime and Big Apes Africa Team,

We're back from our 8-day tour, which started in Kigali, Rwanda, and ended in Entebbe, Uganda.

We're down-to-earth people, have been traveling for 12 years, and have some safari experience.

First, the positives.

We were warmly welcomed by our tour guide, Ronald, who was friendly and approachable throughout the entire trip.
He was very knowledgeable about the flora and fauna and explained life in East Africa to us during our journey.

We clicked really well with him after just a few days, and we were sad when the trip was over.

We would definitely travel with him again.

All the best to you, Ronie, and much success! 🤝

The itinerary was well-organized.

Peter's team changed the route and some hotels at our request.

This made our dream of seeing and experiencing primates in their natural habitat come true.

The mid-range accommodations they selected were excellent.
... The food, the service, the views were breathtaking.

As a European, you don't need to be afraid, and you rarely find such friendly, dedicated, and helpful people these days.

However, some things need to be addressed and seen as tough criticism, with the hope of improvement.

First, the car.

We drove about 2,000 km in a dilapidated, old car.

Make, no idea, 300,000 km.

Some of the seatbelts didn't work, no air conditioning, some of the windows were broken or unusable.

There was a smell of exhaust fumes inside the car, and the reserve tank didn't work, which is why we had to make a two-hour stop in the middle of the bush and get help.

Yes, we know, it's Africa.

But when we pay €5,500, we expect something different; it was better in other African countries.

You sometimes felt sorry for our tour guide, Ronald, even though he never complained and made the best of it.


``` Second point: the fuel situation.

If the offer states that fuel is included, then it's included.

Even in Uganda.

Trying to squeeze more money out of tourists through any tricks is unacceptable.

Sending money via SIM card is common there and usually works perfectly.

This sometimes led to situations where we were told we should pay, as it would be faster.

Oddly enough, after a stern phone call from me, everything worked perfectly again.

This shouldn't happen and is annoying.

I also hold this against Peter and the office team around Calvin and Peace.

Third point: trust, communication, and honesty.

I asked several times via email how the remaining 60% of the payment would be handled, but received no reply.

So we took cash with us and hoped for the best.

Then we suddenly had to pay for several things in cash: a hotel, a full tank of gas, and two national park entrance fees.

You can consider this normal, but you don't have to.
After that, we received instructions from the office to stop at a bank along the way and transfer the remaining balance.

Funny.

After 1.5 hours, we were out of the bank and had lost more time on our trip, just like the previous days due to the situation with refueling, car repairs, etc.

If these issues were improved, we would gladly come back.

In conclusion, we have to say:

We managed everything? Yes.

Were we satisfied? 50/50

Regards, Robert and Anne

Excellent
5/5

We had a great time. A massive shout out to our driver/guide Ronald. He was excellent. He gave us lots of information,answered all our questions and he was fun too.
Communication with the company was good from the beginning.
Also, both the Gorilla and the chimp treck were incredible, beyond expectations.

Other Safaris & Tours44  – Offered by Big Apes Africa

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Disclaimer

  • This tour is offered by Big Apes Africa, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • Gorilla tracking permits are subject to availability.
  • This tour is subject to the terms & conditions of Big Apes Africa.