$3,002 pp (USD)
2 travelers on Start dateThis Tour Is Offered By
Abuu's Tanzania Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2017)
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
-
TZ
Abuu`s Tanzania Tours and Safaris Ltd is a privately-owned family company. Abuu`s Tanzania Tours and Safaris Ltd was founded in 2018. Mr Abuu, the founder and manager of the company has over two decades of experience in the tourism industry. Over the years, Abuu’s team has grown from the ground up to organize tour and travel adventures while expanding its tourism activities to include transport logistics in Tanzania’s regions.
Reviews18
Brilliant and knowledgeable
Adam was our tour guide for the safari to Serengeti, Tarangire and Ngorongoro conservation area.
Adam is brilliant and patient and very knowledgeable about the surrounding and wildlife. Not only we spotted all big 5 ( including Leopard multiple times on consecutive days) Adam guided us to even beautiful small birds (e.g. Lilac). The safari would not have been so wonderful without his guidance. Thanks again for the amazing time we had.
SE
Unreliable and cancelled 1/3 of safari time without reason or reimbursement
Avoid Abuus avel trat all cost. Our experience with them in Tanzania was extremely poor. By our calculation, we missed at least 30% of the game-drive time included in our program, mainly because of delays, poor planning, combining passengers with different itineraries, and time spent dealing with logistics.
Communication was consistently terrible. In Arusha, we received no information about the briefing or when we would leave the next morning. The driver who collected us did not even know which tour company we belonged to.
We had not been told about luggage restrictions and only found out when we reached the vehicle, when this was communicated with a superior attitude as though we should have known. I had also specifically asked before leaving Stockholm whether we needed towels, soap, etc. We were not told that we did. During the briefing, we were promised this would be sorted out the next morning. It wasn't, so we borrowed what we needed from the hotel ourselves.
In Tarangire, we were delayed by about an hour waiting to collect other passengers from the airport. At the picnic site, the guide didn’t care to warn us about the aggressive monkeys. Other groups had guides explaining what to do and staying at their tables to keep them away. Our guide walked away, and we lost about half our lunch.
We did not leave for Serengeti until 10:30, while other groups left around 06:30 and had afternoon game drives. We therefore had no proper game drive on our first day. For the two Chinese passengers travelling with us, whose program consisted of one afternoon and one morning drive, this meant losing half their planned drives.
When we questioned this, our guide first said that the transport into the Serengeti counted as a game drive. He later changed the explanation and said the permits only allowed us to be in the Serengeti for 24 hours.
For our supposed full game-drive day, the guide wanted us to skip breakfast, do a morning drive, return to camp for lunch at 11:30, and then wait until 16:00 to go out again, because according to him you could never see animals between 13:00 and 16:00.
Because of a mistake with the other passengers' program, we also had to remain close to the base in the morning so they could be dropped off and transferred to another tour company. After we insisted, we went out again at 14:00 rather than 16:00. A considerable part of the afternoon was then spent driving to the airport to renew our park permits.
At the camp, there were no chairs in the dining area when we arrived. We were left standing for about an hour while other groups sat. Nobody explained where we could sit or what was happening. Our guide was generally absent except when driving, so there was often nobody to ask.
Ngorongoro was even worse.
The plan was to leave at 06:30. We were supposed to be briefed at dinner, but this did not happen. As we were about to go to bed, we were instead told that departure had changed to 07:30. This was particularly frustrating because we had been told the early morning was the best time in the crater, and we also wanted to see the sunrise.
We did not leave at 07:30 either. We waited another 90 minutes.
Four additional tourists were then added to our vehicle. They had been waiting at the park entrance for an hour (without breakfast), and some had had their entire Serengeti trip cancelled and were fuming.
We finally reached the crater at approximately 09:30. After a short drive, the guide told us it was time for lunch and then to leave. He first said we needed to return to Arusha. When we said we did not mind arriving late, he changed the explanation and said we had to leave because of the permits.
The other jeeps stayed. We could still see them in the crater from the rim more than an hour later. We were therefore the last to enter and among the first to leave, after already losing several hours that morning.
There were many other problems throughout the safari. New passengers continually joined the vehicle, so we heard the same information about the animals four or five times and repeatedly stopped for the same animals. We also drove much more slowly than other jeeps on transport sections inside the parks, further reducing our game-drive time.
The vehicle was consistently dirty and was not cleaned inside or outside. We cleaned it ourselves a couple of times. The windows were kept open during transportation, making the inside extremely dusty. Water was never offered unless we asked.
New passengers were rarely introduced, and nobody explained why they were joining us or how their schedules would affect ours. Departure times and plans changed constantly, often with little or no information. On several occasions, when we questioned what was happening, the explanation changed. Eventually, it became very difficult to trust the information we were being given.
The driver also repeatedly tried to persuade us that everything was fine and encouraged us to confirm that we were happy. Despite all these problems, we did not receive an apology during the program.
Even leaving Tanzania went wrong. There was no information at the hotel about our departure, so we asked the hotel to call. We were told we would leave at 07:30 and go directly to Nairobi.
Instead, we drove around Arusha collecting other passengers and were then dropped at a public bus to Nairobi, despite having a flight to catch. After we objected, the decision was reversed and we were put back into the same vehicle approximately 75 minutes later.
We made a deliberate effort to stay positive and complained very little until the final morning. By then, however, we had lost a substantial amount of the safari we had paid for, and it became clear that we were also going to lose much of our planned time in Ngorongoro.
This was not one late departure or one misunderstanding. It was a consistent pattern of poor organization, lack of information, changing explanations, delays, and other passengers' logistics taking priority over our planned itinerary.
By our calculation, we received at least 30% less game-drive time than promised.
Reply from Abuu's Tanzania Tours and Safaris
Posted on Oct 5, 2026Dear Guest,
Thank you for taking the time to share your honest feedback. we sincerely apologize that your safari did not meet your expectations.
we would also like to clarify that your arrangements for your trip were coordinated through our Kenya based partner, who handled the overall booking and itinerary arrangements.
Some of the issues you experienced were related to that arrangement. Nevertheless, we take your feedback seriously and regret that the experience did not meet the standards we aim to provide.
Your concerns regarding communication, timing and organization have been noted and will help us improve our partner and ensure a better experience for future guests.
kind regards
Abuus Tanzania Tours
An unforgettable safari experience with an amazing team!
We absolutely loved our safari with Abuu's Tanzania Tours and Safaris! From the first contact, communication was excellent and everything was organized with great care. Our guide was friendly, knowledgeable and always made sure we had an amazing experience. We saw incredible wildlife and had unforgettable moments in the Serengeti and Ngorongoro. The service, reliability and value for money were excellent. I highly recommend Abuu to anyone who wants to experience Tanzania in a special and authentic way. Thank you for making our safari such an unforgettable experience!
DE
Wildlife experience with the right amount of adventure
Adam was simply a fantastic guide! He always went out of his way to give us the best possible insights, and his knowledge of nature was truly impressive to us. The nature experience we were able to enjoy here was breathtaking from start to finish. The chef who accompanied us also deserves nothing but praise. His food was delicious, and his friendly demeanor was very pleasant.
We were also very satisfied with the accommodations (considering the price). There’s just one thing I’d like to point out: the first campsite in Serengeti Park doesn’t quite meet the standards that tourists who don’t camp often might expect. It was sufficient for us, but I can imagine there are better options for a little more money. I’d also suggest increasing the portion sizes a bit—since if it had been a larger group of guys, there certainly wouldn’t have been enough.
The Simba Campsite, on the other hand, was very good.
PT
Not a Good Experience - Was a bad experience
This situation are bad because:
- the jeep was old, and full of problems, and unfit for the safari, as it turned out.
On the very first day, the starter motor stopped working, and the jeep could only be pushed... it broke down in the Serengeti park, and it doesn't seem to me that the guide made the best decision, leaving us in the middle of the park to close it. Fortunately, another driver from the Leopardo company noticed the situation and took us to the entrance/exit gate.
The jeep should have been replaced immediately, but it wasn't.
It was partially replaced during the third day. To top it all off, on the last day, the lights went out at night in the middle of the road, leaving us tourists stranded on our way back to Arusha. We were helped by the Maasai people, and a replacement vehicle was provided to take us to Arusha.
This situation had several consequences, as we arrived very late, around midnight, in Arusha and Moshi, when we were supposed to arrive in the late afternoon.
In short, regrettable situations that were unnecessary and ended up making the safari experience a rather unpleasant memory. Only the idea of some good parks in Africa remains.
On the other hand, the first and only lodge we stayed in was not the one that was planned in the program.
I regret this whole situation and the inconveniences caused, as it did not correspond to what was contracted and what I paid for.
Obviously I'm in Europe, obviously Tanzania is in Africa... I don't know if I'll return to Tanzania, but with this experience, I certainly won't recommend your services to my friends here in Europe
Reply from Abuu's Tanzania Tours and Safaris
Posted on Oct 5, 2026Dear Guest, thank you for sharing your feedback. we sincerely apologize that your safari experience did not meet your expectations. we take every concern seriously and have reviewed the issues raised to improve our services and prevent similar situation in the future . we are committed to providing our guests with safe , professional and memorable safari experience. we truly appreciate your feedback as it help us improve .
Other Safaris & Tours48 – Offered by Abuu's Tanzania Tours and Safaris
-
3-Day Affordable Tour in Tara, Ngoro and Waterfalls
$1,490 pp (USD)
Tanzania: Private tourBudgetHotel
You Visit: Arusha (Start), Tarangire NP, Ngorongoro Crater, Materuni Waterfalls (Highlight), Arusha (End)
-
6-Day Private Safari with Extra Day of Tarangire
$3,291 pp (USD)
Tanzania: Private tour
Mid-range LodgeYou Visit: Arusha (Start), Tarangire NP, Serengeti NP, Ngorongoro Crater, Arusha (End)
-
3-Day Serengeti and Ngorongoro Adventure Tour
$1,384 pp (USD)
Tanzania: Private tourBudgetCamping & Tented Camp
You Visit: Arusha (Start), Serengeti NP, Ngorongoro Crater, Arusha (End)
-
4-Day Journey Through the African Savannah from Zanzibar
$1,155 pp (USD)
Tanzania: Shared tour (max 3 people per vehicle)BudgetCamping & Lodge
You Visit: Zanzibar (Start), Tarangire NP, Serengeti NP, Ngorongoro Crater, Zanzibar (End)
-
![4-Day Unforgettable to Sere, Ngoro & Materuni]()
4-Day Unforgettable to Sere, Ngoro & Materuni
$1,000 pp (USD)
Tanzania: Shared tour (max 3 people per vehicle)BudgetCamping & Hotel
You Visit: Arusha (Start), Serengeti NP, Central Serengeti NP, Ngorongoro Crater, Materuni Waterfalls (Highlight), Arusha (End)
-
![4-Day Roaming the Wild; Tanzania Hidden Wonders]()
4-Day Roaming the Wild; Tanzania Hidden Wonders
$1,505 pp (USD)
Tanzania: Private tourBudgetCamping & Lodge
You Visit: Arusha (Start), Tarangire NP, Lake Manyara NP, Serengeti NP, Central Serengeti NP, Arusha (End)
