This Tour Is Offered By
Reservation Team outside the offices
Victoria Falls Serious Fun Tours and Travel
- Office In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
BWZMZW
We are a travel agency offering tours and activities in Victoria Falls, Zimbabwe. We offer safaris, adrenaline and family friendly packages. We also offer a variety of travel services to businesses, groups, and individuals. Our mission is to provide our customers with value-added service, quality, and personable treatment to ensure a memorable holiday in the majestic Victoria Falls.
Reviews59
Not Applicable
I did not get to go on the trip. I cancelled well in advance and was told I would be refunded 100% of deposits made. It has been close to a year of promises from Marvel to refund me but no payment has been sent back to me. First, it was an excuse of difficulties sending money back to US from Zimbabwe, etc. There is always a way to send money almost anywhere in this world. I have traveled all-over the world and getting money from one place to another can almost always be worked out. You had no problem receiving my money. I am out of over $2000 USD and now have to go through legal hoops in a different country to attempt to be refunded. My whole reason for postponing and canceling my trip was due to medical reasons for my mother who was planning to go on this trip and physically could not. It is really shameful of your business to be so deceptive amd dishonest.
Excellent Service and well curated tours
We had a great time with Marvel from the time he picked us up at Vic Falls Airport and he had already arranged our week with well knowledgeable tour guides in the various areas we went. Vic Falls tour was well explained by the tour guide like i have never heard it before then we had lunch at the lookout cafe wow wow.
We crossed over to Livingstone and our tour guide knew the area and the best places to visit.
We then went for the Chobe day tour where we had a safari tour and saw lions, elephants, giraffes, kudus, impalas. Then we had a buffet lunnch before we went for another boat safari in Chobe and we came accross crocodiles eating a buffalo in the river.
To top off our week we had a great time at the boma which is always fully booked.
We couldnt have asked for a better guide and we couldnt have enjoyed the week without a tour guide. Thanks Marvel and see you again soon.
They were very professional.
They were very helpful and accommodating. The most important thing for me is flexibility, everything was planned and scheduled around my needs and requirements. I will most definitely recommend them.
Great service
The communication via WhatsApp was excellent, both before departure and on the trip. I did the 2-day Hwange tour with them as well as the helicopter flight over the Victoria Falls for which they offered me a competitive price. I was a solo traveller and on two of the three Hwange safaris I was the only passenger. The guide was great. They were also found to be completely reliable: when I paid cash for the helicopter flight they didn't have change but they came to my hotel in the evening to give me the change and dropped me off at a nice restaurant!
Good genuine locally based budget tour operator
Marvel runs serious fun tours and was brilliant helping us to organise our trip to Zimbabwe and Botswana. He was very accommodating with my requests and maintained good communication. We spent 5 nights in victoria falls, 2 nights in Hwange, 1 night back in vic falls and 2 nights in Chobe. The overall cost was similar to if I had organised each of the activities myself so it was good value for money, as we had the added reassurance of dealing with 1 company. It was also important to me to use a locally based company so the money is going direct to local Zim people. Marvel also provided us with a driver throughout so when we wanted to stop off at the supermarket or go out for dinner they drove us at no extra cost. Our driver was often Busani who was really helpful. Marvel also helped us out collecting lost luggage from the airport at no extra cost. The guides used for Hwange and Chobe were excellent. The company used for the Chobe camping trip wasn't brilliant but Chobe park itself made up for it, as it's beautiful and we saw so much wildlife including 100s of elephants, hippos, buffalos, crocs, giraffes, antelope, lion and a leopard! Camping was also fun (if you like camping and are used to it - this is not luxury camping). We didn't see so much wildlife in Hwange i think because of the time of year but for us it was interesting to drive out of vic falls and see some of the Zim countryside, plus we did see elephants, antelope, giraffes, zebra, hippos, hyena and a cheetah! There are so many activities in vic falls so it's really about what you want to see. I wanted my kids to see rhino's, as this was unlikely anywhere else and we went with wild horizons for the elephant encounter as they had better reviews than other companies and it was an amazing thing for the kids to do. We also did the hike down the gorge and saw the falls from a different perspective which was amazing. You do need to be of good fitness and not to be scared of heights though! Our kids are 11 and 13 and they loved it, I wouldn't recommend for younger kids. Marvel took us out to a local village which was also really interesting and good for the kids to see how differently people live. Of course the best thing was seeing the falls, which is absolutely spectacular. We didn't do a guided tour as we just wanted to do it at our own pace and take it all in, we had lunch there and went back to our favourite spots again after lunch as it's a once in a lifetime experience! Overall I would recommend Serious fun tours as a budget option, it was good value for money, they were genuinely lovely people and we had an amazing holiday.
