Viega Expeditions

4.5/5 – 15 Reviews

$974 to $1,047 pp (USD)

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VIEGA STAFF EXPEDITIONS IN THE OFFICE

VIEGA STAFF EXPEDITIONS IN THE OFFICE

Viega Expeditions

4.5/5  
(15 Reviews)
Office In:
Kenya Kenya
Size:
5-10 employees (Founded in 2021)
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG
VIEGA STAFF EXPEDITIONS IN THE OFFICE

VIEGA STAFF EXPEDITIONS IN THE OFFICE

Viega Expeditions is a premier tour company based in Nairobi, Kenya, specializing in unforgettable adventures across East Africa. With a passion for exploration and a commitment to excellence, Viega Expeditions offers tailor-made safari experiences, cultural immersions, and outdoor adventures in some of the most breathtaking destinations in the region.

Reviews15

He was knowledgeable about the parks
4/5

Booking was easy and Rogers was very helpful designing the right tour for our family. Very good communication regardless of the time difference he was able to answer questions when we had them.
We were able to see all the animals we had hoped to see. Our accommodations were very nice and great for our family. We did have a snag getting into one of the parks so we did miss a night game hunt but we were able to get in the next day. The vehicle was comfortable and we had plenty of space for our family of 5 and our luggage.

Not we were expecting
4/5

Overall the accommodation was excellent throughout our week safari. We were extremely disappointed with the lack of time actually spent out on game drives. Started well during our first two days in Masai Mara, but then went down hill from there as we were constantly changed from one jeep group to another. We spent hours waiting for the groups to arrive once we had been changed. The drivers were constantly apologising for us being messed about. One of the jeeps broke down twice and we were late arriving at our accommodation. When we went to Amboselli the guide was very late picking us up so did not spend a full day in the park as had been arranged and when we eventually got in the park it was to hot to see the animals. The Fifth guide seemed disinterested in wanting to show us animals that we were keen to see and just wanted to show us elephants and drive very slowly around the park to pass time.

Excellent service and unforgettable experience
5/5

Our trip with Viega Expeditions was outstanding! James was a fantastic driver—professional, safe, and friendly throughout the journey. Roger from the agency providing clear communication, reliable arrangements. Everything ran smoothly, and we felt well cared for from start to finish. Highly recommend this team for a stress-free and enjoyable adventure!

Super responsive and friendly but too small to have a strong structure
3/5

Things we loved - First of all, the process to book was easy and not too complicated. Our driver, Charles, was super friendly and was not weird at all. The lodge they booked for us was amazing as well and the game drives were smooth in the car. We loved our own private experience as it was me, my wife, and one of our friend.

Things we did not approve of - Although we had a lot of fun and going with Viega was relatively cheaper than others, we did not get everything we paid for. There were 3 game drives as part of our 4-day package and we only got 2. We got there 2 hours late than what was estimated when Rogers talked to us before our trip, but it was not on us since we left at exactly 7am as per schedule. I did bring this up IN DETAIL with Rogers and the driver, but we weren't really given anything back other than an apology and a free trip to the giraffe feeding center (which is not even 15% cost of a one day of game drive).
We also spent almost 4 hours trying to find a Rhino day 2 (which we were told AFTER that there are only 2). Annnd ended up wasting another 2 hours trying to fix the bumper at the rangers station...but we brushed that off

Feedback for Viega - Rogers did spend almost a day with us when we got back to apologize and listen, but some sort of money back is what anyone would prefer. Because as per the package and Rogers, it was almost $200 per day for a park entrance fee ($600 total for us that we feel like was not compensated). Apparently this was brought up to their Boss, Jared, but looks like he didn't care to take accountability either.
Some direct feedback below:
- Yes they are small from an operational perspective, but they need to have open line of communication between their drivers.
- Rogers is efficient but needs to understand time difference of where his clients are based, because he was and still calls me after midnight or when I am at work
- If something happens where money is involved and a client is not happy, the Director needs to jump in and take responsibility


If you have made this far, I could have given less than 3 starts here but I don't want to hurt a small business. Hopefully this detailed feedback helps them become better.

Unforgettable Private Safari experience in Kenya- Exceptional Service
5/5

Our private safari in Kenya was beyond expectations. From the start, Roger at the office was attentive, regularly checking in to ensure everything ran smoothly and that we were comfortable. Our driver, James, made the entire journey exceptional — flexible with the route, and always accommodating to our needs. He was not just a driver but also a guide, sharing valuable insights about Kenya, its culture, and wildlife. We truly appreciated the balance of professionalism and warmth from both Roger and James. Every park we visited offered a new adventure, and thanks to their care and expertise, we felt supported and well taken care of at every step. This was an unforgettable experience, and we highly recommend this company for anyone looking to explore Kenya in a personal and authentic way.
Asante Sana to James and Roger for making this trip for us and exceptional experience!

Other Safaris & Tours59  – Offered by Viega Expeditions

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Disclaimer

  • This tour is offered by Viega Expeditions, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.