Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 12 Reviews
Ramanbhai Patel   –  
Albania AL
Visited: May 2024 Reviewed: May 3, 2024

Email Ramanbhai Patel  |  20-35 years of age  |  Experience level: first safari

After spending some leisure time in Zanzibar and on a Tanzania safari with Diana Tanzania Safaris,
5/5

After spending some leisure time in Zanzibar and on a Tanzania safari with Diana Tanzania Safaris, I was quite impressed. Regarding Tanzania Safari, they appear to be a sizable and well-established business.My vacation was flawlessly planned, with no shortcomings. Upon registration, I had no prior knowledge about Tanzania or safari; nevertheless, Diana Tanzania safaris provided me with a wealth of information and customized my trip to suit my needs. For example, the information on what to take, how to pack, how to approach recommendations, and much more was helpful. As a pescatarian who applied for single lodgings, I had no trouble making hotel reservations, booking meals, or anything else.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on May 7, 2024

It's wonderful to hear about your positive experience with Diana Tanzania Safaris, especially in both Zanzibar and on your safari adventure. It sounds like they not only provided you with a seamless and flawlessly planned vacation but also took the time to cater to your specific needs and preferences, which is truly commendable.

Their attention to detail, from providing you with essential information about Tanzania and safaris to customizing your trip according to your dietary requirements and accommodation preferences, speaks volumes about their commitment to customer satisfaction.

It's experiences like yours that highlight the value of choosing a reputable and well-established safari company like Diana Tanzania Safaris. Your feedback will undoubtedly be helpful for other travelers considering a similar adventure. If you have any more insights or memorable moments from your trip, feel free to share!

Shivaraya Pujari   –  
South Africa ZA
Visited: May 2024 Reviewed: May 2, 2024

Email Shivaraya Pujari  |  20-35 years of age  |  Experience level: first safari

Diana Tanzania Safaris provided us with an amazing experience.
5/5

Diana Tanzania Safaris provided us with an amazing experience.
The wildlife and surroundings were incredible, of course, but what really made the trip memorable for us was Diana Tanzania Simba, our wonderful guide. Not only was he extremely knowledgable, but he also shown us tremendous kindness and humility. Thank you, Simba, for the trip of a lifetime. Simba and Diana.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on May 7, 2024

Thank you for your glowing review of Diana Tanzania Safaris and your guide, Simba! It's heartening to hear that not only did you get to witness the incredible wildlife and landscapes of Tanzania, but also that Simba's expertise and genuine kindness added an extra layer of enjoyment to your experience. It's clear that both Simba and the team at Diana Tanzania Safaris go above and beyond to ensure their guests have unforgettable journeys. Your gratitude will surely be appreciated by Simba and Diana, and I'm certain it will inspire them to continue providing exceptional service to future travelers. If you have any more highlights or memories from your trip, you can share it with your friends.

Kyama   –  
Kenya KE
Visited: January 2024 Reviewed: Apr 26, 2024

Email Kyama  |  20-35 years of age  |  Experience level: 2-5 safaris

A journey with expert Guides and wildlife Encounters
5/5

We had the opportunity to travel with Diana Tanzania safaris through Tanzania in April 2024. From the time we met with our guide, Herman, to the time we said our farewells, we found the organisation second to none. Tours went smoothly, and our guide was considerate, knowledgeable, professional and friendly throughout. I would recommend them if you are travelling in Tanzania.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on May 7, 2024

Thank you for sharing your experience with Diana Tanzania Safaris! It sounds like you had an amazing trip filled with smooth tours and excellent guidance from Herman. It's always wonderful to hear about such positive experiences, especially when it comes to exploring new and exciting destinations like Tanzania. I'm sure your recommendation will be valuable to others planning their own travels in the region. If you have any more stories or details from your trip, feel free to share!

Kamilah   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 20, 2024

Email Kamilah  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Kamilah and not that of SafariBookings.
Agent didn't book our accommodation then lied about it. Also flight booking error
1/5

Honestly disgusted with the service. I feel scammed. Agent forgot to book our accommodation. Though was told she needed an additional deposit early to book accommodation!!

All of a sudden wasn't contactable. So at 5pm we were left to find new accommodation in a foreign place. Spent hours driving around trying to find somewhere. We called and called. Even the operating agent. No one could get hold of her. She then emailed at midnight saying she'd told me a week before saying they were fully booked. This was a lie. All our correspondence was via email and nothing was there. When I said the Hotel said they were never contacted and they only became full the day of. Her story changed the next day when I asked for evidence it was a new story and excuse. Then the worst part is that she refused to refund what we'd paid out of pocket. Despite already paying for accommodation. She didn't want to reimburse us for the night stay that we were forced to pay for. I had to threaten to report her to the tourism board.


Also she booked our flights too early. We had to leave the safari at 2pm instead of 5. Got to the airport 20mins before take off. So stressful and embarrassing. The 4hour drive back was so dangerous because the poor driver was trying to get there on time. He did it in 3 hours instead!! Driver asked her to changed them but she Wouldn't rebook flight as she said she wouldn't get her money back for it. So unprofessional!

Also itinerary was a lie. You don't get the meals promised. Only one lunch was provided on the first day, though we paid for 3 meals and drinks for two days . She should be ashamed to call this a service. Such an expensive experience to be ruined by our agent. We pay for a stress free experience. It was anything but. Also turns out we were overcharged in comparison to others on the trip.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

I hope this message finds you well. I am writing to express my deepest apologies for the incredibly disappointing experience you had during your recent trip. Your feedback has been received with the utmost seriousness, and I want to personally apologize for the numerous issues and inconveniences you encountered.

It deeply pains me to hear about the lack of communication regarding your accommodation booking, the rushed and stressful situation with your flight, and the discrepancies in the itinerary and services provided. This falls far below the standard of service we aim to deliver, and I understand the frustration and inconvenience it must have caused you.

Please know that your experience has been thoroughly reviewed, and we are taking immediate steps to address the shortcomings in our service and prevent similar incidents from occurring in the future. Your satisfaction and peace of mind are of the utmost importance to us, and we are committed to making things right for you.

In light of the circumstances, I want to offer my sincere apologies and extend a gesture of goodwill to express our regret for the negative impact this experience has had on your trip. Please let me know the best way to proceed in terms of compensation or any other form of resolution that would help to make amends for the shortcomings you encountered.

Once again, I apologize for failing to meet your expectations and for any distress or inconvenience caused. Your feedback is invaluable in helping us improve, and I genuinely hope for the opportunity to restore your trust in our services in the future.

Thank you for your understanding and patience as we work to address this matter.

Magda   –  
Poland PL
Visited: January 2024 Reviewed: Feb 12, 2024

Email Magda

Excellent
5/5

Our 2-days Safari to Tarangire and Ngorongoro was perfectly organised. We highly recommend this tour operator. The owner Diana is a reliable and very kind person. Amazing experience!

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

It's fantastic to hear that your 2-day safari to Tarangire and Ngorongoro with Diana Tanzania Safaris was perfectly organized and led to an amazing experience! Recommending the tour operator highlights the exceptional service and attention to detail provided by Diana and her team.

Diana's reliability and kindness as the owner further demonstrate the level of care and dedication that Diana Tanzania Safaris puts into ensuring their guests have a memorable and enjoyable safari experience.

Thank you for sharing your positive review, and here's to many more incredible adventures with Diana Tanzania Safaris in the future!

David Best   –  
United States US
Visited: March 2023 Reviewed: Oct 23, 2023

Email David Best  |  65+ years of age  |  Experience level: first safari

Fantastic value!
5/5

I started with a climb of Mt. Kilimanjaro - a bit grueling but totally worth it! The weather cooperated and the views were amazing. Diana was great in setting me up with a terrific guide, all the gear, and a great support team. The logistics were complicated, but she made it effortless.
Then she arranged a 6 day safari including Tarangire, Ngorogoro, and the Serengeti. This was spectacular! The driver was excellent with deep knowledge of the wildlife and history of the area. Going out at dawn to see the great migration was a highlight never to be forgotten.
I could not be happier with the service and support that Diana provided. Thank you!

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

Your adventure, starting with the climb of Mt. Kilimanjaro followed by an epic safari through Tarangire, Ngorongoro, and the Serengeti, sounds absolutely exhilarating! It's clear that Diana's expertise and attention to detail played a crucial role in ensuring your journey was not only successful but also incredibly memorable.

Climbing Mt. Kilimanjaro is no small feat, and it's wonderful to hear that despite the challenge, the experience was entirely worth it, especially with cooperative weather and breathtaking views. Diana's assistance in arranging the guide, gear, and support team undoubtedly made the ascent smoother and more manageable.

Transitioning from the heights of Kilimanjaro to the vast savannas of Tanzania for a 6-day safari must have been an awe-inspiring experience. The driver's deep knowledge of wildlife and the area's history added depth to your exploration, with witnessing the great migration at dawn surely being a highlight etched into your memory forever.

Your satisfaction with Diana's service and support speaks volumes about her commitment to ensuring her clients have the best possible experience. Thank you for sharing your gratitude, and here's to more incredible adventures in the future, perhaps with Diana's assistance once again!

Clarissa Eden Wong   –  
Australia AU
Visited: August 2023 Reviewed: Sep 27, 2023

Email Clarissa Eden Wong  |  20-35 years of age  |  Experience level: first safari

Was unexpected breathtaking
5/5

Without a doubt the most incredible experience we have ever had. We saw the Big 5 and more. Literally all our dreams came true during this unforgettable trip. Everything was arranged so well, the places we stayed exceeded all our expectations and we have never met such friendly people. A huge thank you to Diana for making our week such a succes. She made sure all was taken care of, everyone was happy and that we spot all the animals we wanted to see. We were even lucky enough to see a caracal, 5 rhinos, a sleeping lion in the tree, leopards and 10 cheetahs all thanks to Patrick's good eyes. The roads where pretty harsh but Patrick's incredible driving skills made us feel more than safe.Patrick was not just our tour guide but treated us like family. We would recommend Diana Tanzania Safaris to anyone and if we ever come back we would choose them again. If you are going to Tanzania, it is worth every penny. Hakuna matata

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

Your review radiates pure joy and gratitude for the incredible experience you had with Diana Tanzania Safaris! From encountering the Big 5 to witnessing rare sightings like the caracal, rhinos, and sleeping lion, it's evident that your safari exceeded all expectations and fulfilled your wildest dreams.

Diana's meticulous planning and dedication to ensuring your happiness and satisfaction shine through your words, illustrating her commitment to crafting unforgettable experiences for her guests.

Patrick's exceptional driving skills and keen eyes for spotting wildlife added an extra layer of excitement and safety to your journey. It's heartening to hear that he not only guided you through Tanzania's wilderness but also treated you like cherished family members along the way.

Thank you for wholeheartedly recommending Diana Tanzania Safaris to fellow travelers and for emphasizing the incredible value of the experience. Your review will undoubtedly inspire others to embark on their own Hakuna Matata adventures with Diana Tanzania Safaris.

Here's to many more unforgettable safaris in the future!

Austin Helmand   –  
Malaysia MY
Visited: August 2023 Reviewed: Sep 27, 2023

Email Austin Helmand  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

Wow! Diana Tanzania safaris and our tour guide, Herman, were excellent! My wife and I took a nine day custom tour of Ngorongoro Crater, the northern Serengeti of the great migration, and Tarangire. Everything was spectacular. The accommodations were great, the food was wonderful, and the people we met were wonderful. Herman was an excellent guide. He knew everything about where to go on the Safari with perfect timing. After 10 days of traveling with him, he was like family!!! What a wonderful tour company, and a wonderful tour guide! Spectacular in every way! Many thanks to the young lady Diana and thank you, Herman!
I will highly recommend Diana Tanzania safaris for any one who want to travel!!!

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

Your enthusiasm for your experience with Diana Tanzania Safaris and Herman is truly palpable! It sounds like your nine-day custom tour was an unforgettable journey through some of Tanzania's most breathtaking landscapes.

From the majestic Ngorongoro Crater to witnessing the great migration in the northern Serengeti and exploring the wonders of Tarangire, it's clear that every aspect of your safari was meticulously planned and executed to perfection.

Herman's expertise and warm personality seem to have made a significant impact on your trip, transforming him from a guide to a cherished member of your safari family. It's heartwarming to hear how he enhanced your experience with his knowledge and genuine care.

Thank you for highlighting Diana Tanzania Safaris as a standout tour company, and for expressing your gratitude towards Diana and Herman. Your recommendation will surely inspire others to embark on their own extraordinary safari adventures with Diana Tanzania Safaris.

Here's to many more unforgettable journeys in the future!

Moses   –  
Kenya KE
Visited: August 2023 Reviewed: Aug 24, 2023

Email Moses  |  35-50 years of age  |  Experience level: first safari

Amazing safari I will not forget.
5/5

We booked family safari with Diana safari. It was very easy to book it.
We had great time with Joel and we expiries many more in Tanzania and Kenya with Diana Tanzania safari I recommend them.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

Thank you for recommending Diana Tanzania Safaris based on your positive experience. Your recommendation will surely be helpful for other families seeking memorable and enjoyable safari adventures.

If you decide to embark on more adventures with Diana Tanzania Safaris in the future, I'm certain they will continue to provide you with outstanding service and unforgettable experiences.

Happy travels, and thank you for sharing your feedback!

Chairman Nyagah   –  
Kenya KE
Visited: June 2023 Reviewed: Aug 24, 2023

Email Chairman Nyagah  |  35-50 years of age  |  Experience level: first safari

Amazing trip
5/5

Moses was a great guy and grateful guide It was a good experience and amazing trip I did in Tanzania with Diana safari I will recommend them.

Reply from Diana Tanzania Safaris
Reply from Diana Tanzania Safaris
Posted on Apr 24, 2024

It's fantastic to hear that Moses provided you with such a memorable and enjoyable experience during your trip with Diana Tanzania Safaris! His guidance and expertise undoubtedly contributed to the success of your adventure in Tanzania.

Thank you for recommending Diana Tanzania Safaris based on your positive experience. Word-of-mouth recommendations like yours are incredibly valuable for travelers seeking reliable and exceptional safari experiences.

If you ever plan to return to Tanzania for another adventure, I'm sure Diana and her team will be more than happy to welcome you back for another incredible journey!

Safe travels, and thank you for sharing your feedback!





Average User Rating
4.7/5
Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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