Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 96
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 99 Reviews
Jolene Andersen   –  
United States US
Visited: May 2025 Reviewed: Jun 10, 2025

Email Jolene Andersen  |  35-50 years of age  |  Experience level: first safari

Perfection!
5/5

Simone really understood the kind of experience we were looking for and delivered beyond our expectations. I will be using Viatu for my next trip to Namibia!

Steve West   –  
United States US
Visited: May 2025 Reviewed: Jun 7, 2025

Email Steve West  |  35-50 years of age  |  Experience level: first safari

Effortlessly great
5/5

My first time using a company to arrange a travel itinerary and I can honestly say it was brilliant. Simone was always communicative and super helpful and just really understood what we wanted. The follow ups before were also very helpful as was the itinerary we had via a link so we knew exactly what we were doing and where we were going and when, plus what was included with the booking.
Other members of the team were also available to us so we always felt there was help at hand.
Everywhere we went was fantastic. Really great choices of lodges and activities. Also they're eco conscious which is a massive plus for me personally.
Would highly recommend Viatu.

Curt   –  
United States US
Visited: May 2025 Reviewed: Jun 5, 2025

Email Curt  |  50-65 years of age  |  Experience level: first safari

Knowledgeable
5/5

Great accommodations at very reasonable prices with scenic and exciting itinerary

Alan   –  
United Kingdom UK
Visited: May 2025 Reviewed: May 31, 2025

Email Alan  |  65+ years of age  |  Experience level: 2-5 safaris

Efficient, responsive, and deeply knowledgeable—Viatu made Namibia seamless and unforgettable.
5/5

Our experience with Viatu was exceptional from start to finish. Communications were clear, timely, and personal—every question answered, every request handled with care. The itinerary they crafted was thoughtful and well-paced, combining iconic sights with off-the-beaten-path gems. Accommodations were perfectly matched to each location, and logistics—car, permits, local contacts—were managed with quiet precision. We felt we were in expert hands throughout, but also free to explore at our own rhythm. Viatu delivered outstanding value and reliability—and most importantly, gave us a journey we’ll never forget.

Sylvia   –  
Switzerland CH
Visited: April 2025 Reviewed: May 15, 2025

Email Sylvia  |  35-50 years of age  |  Experience level: first safari

A personal assistant who anticipates your every wish — and then exceeds it.
5/5

In April, the two of us set off with a friend to South Africa, to Mfulawozi, with the intention of finally experiencing a safari — something that had been widely discussed in our circle of friends. What we actually experienced went far beyond anything we could have dreamed of.

First of all, we found Viatu, quite possibly the best travel organizer on earth: not only was absolutely everything taken care of by Viatu (including domestic flights and rental cars outside of the safari), but we also received a beautifully curated and clear travel overview. Mardi, our caretaker, and Alfredo from management responded quickly and supported us with incredibly helpful suggestions, ideas, and solutions — allowing us to travel worry-free and soak up every moment of this unforgettable journey.

Secondly, we were lucky enough to spend a few dreamy days at a breathtaking lodge in Mfulawozi, handpicked from Viatu’s carefully curated lodge portfolio. The lodge wasn’t just a visual delight with its stylish interior — it was cozy, welcoming, and perfectly situated by a waterhole. The staff went above and beyond and seemed to anticipate our every need before we even voiced it.

Our guide Mat was simply perfect for us. We shared so many laughs and adventures with him and learned so much about the animal kingdom. It was, quite simply, one of the most exciting experiences you can imagine.

We genuinely recommend THIS exact trip with Viatu to anyone who wants to experience something truly breathtaking — while also being able to relax and be completely pampered.

Nonhlanhla   –  
South Africa ZA
Visited: April 2025 Reviewed: Apr 25, 2025

Email Nonhlanhla  |  50-65 years of age  |  Experience level: first safari

Professional excellence at its best
5/5

I dealt with the most amazing team, very professional and warm. Every detail was explained and questions responded to timeously even to the point of having a 'travel-buddy' just by knowing that they are a phone call away should you need anything while on the road.
They selected the best accommodation!!!

I loved the experience!!!

Tessa   –  
Belgium BE
Visited: March 2025 Reviewed: Apr 10, 2025

Email Tessa  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful Namibia
5/5

We had a wonderful time in Namibia. All things organised by Viatu were great. The lodges were beautiful, with amazing views, friendly staff and great locations. Also the rental car was very comfortable.

De trip was well planned out, with great offers of activitities and superb locations. The drives are sometimes long, but on beautiful roads and landscapes.

We were glad that we had a combination of desert, mountains, safari's and seaside activities.

Filipe Gonçalves   –  
Portugal PT
Visited: March 2025 Reviewed: Apr 7, 2025

Email Filipe Gonçalves  |  65+ years of age  |  Experience level: first safari

A competent and reliable tour operator
5/5

An excelent travel experience very well organized by Mardi Buhrmann from Viatu. I asked the group (6 persons) to rate the trip and they gave it 9/10. In the whole, we were very pleased and I have no doubts in recommending the tour operator.

Luzia   –  
Switzerland CH
Visited: March 2025 Reviewed: Apr 1, 2025

Email Luzia  |  20-35 years of age  |  Experience level: first safari

very kind and professional tour operator who was super quick with responses.
5/5

We spent two weeks with viatu in Namibia and Botswana. Everything was very well organised and worked well. The hotels and lodges were all great and so were the tours. We had two unforgettable weeks! Thank you viatu and thank you Natasha!

Gertie   –  
Austria AT
Visited: March 2025 Reviewed: Mar 31, 2025

Email Gertie  |  50-65 years of age  |  Experience level: 2-5 safaris

Scheduling was Perfect, every question has been andererseits very quick
5/5

We had a Great time, lovely lodges, hints were excellent. Complete Travel itinerary in an App = gorgeous! It works Great!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 96
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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