A few of the Viatu team members!
Viatu
- Office In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $276 to $2,762 per person per day (USD, excl. int'l flights)
Reviews
Email Victoria | 50-65 years of age | Experience level: first safari
Fabulous!
Michelle was very patient and keen to ensure she met our requirements. She worked on different versions of the itinerary ensuring we were happy with the arrangements. It was a honeymoon/special birthday so this was taken into account to ensure these celebrations were magical. Throughout the trip we felt Michelle was with us every step of the way and quickly resolved any concerns we had. I can not recommend her highly enough! We had a fantastic holiday and the accommodation suggestions were excellent - thank you!
Email Rob | 50-65 years of age | Experience level: first safari
Perfect Experience
Michelle from Viatu was absolutely fantastic in arranging our Kruger safari. From our very first conversation, her service was exceptional, and the recommendations she made were absolutely perfect for what we were looking for.
What really stood out was Michelle’s personal attention to us. Nothing was ever too much trouble. She was incredibly responsive, patient (as first time safari peeps) and helpful throughout, always happy to answer questions, make suggestions and ensure every detail was taken care of.
Michelle clearly understood exactly what we wanted from our safari, and her knowledge and advice were invaluable. The choices she recommended were spot on, and the whole experience exceeded our expectations.
We couldn’t recommend Michelle (and Viatu) highly enough and would have absolutely no hesitation asking Michelle to arrange our next African adventure. Botswana next!
CR
Email Jenny G | 50-65 years of age | Experience level: first safari
More Than a Tour Operator—A Trusted Partner Every Step of the Way”
Michelle was absolutely wonderful to work with! As first-time travelers to Africa, we really appreciated how much care she took to understand what we wanted from our adventure. She arranged a video call with us to discuss our expectations and budget, making sure the itinerary was tailored to both. When two more people joined our trip, she was flexible and accommodating, helping us make the necessary adjustments without a fuss.
What impressed us most, though, was the support we received throughout the journey. We genuinely felt that Michelle had our backs. Knowing there was someone we could count on, even while traveling, gave us tremendous peace of mind.
The service was personal, attentive, and genuinely caring. We couldn't have asked for a better partner in planning our first African adventure. Highly recommended!
Email Rick & Reba | 65+ years of age | Experience level: first safari
Safari Perfection from the Serengeti to the Maasai Mara.
Our Viatu consultant listened closely to our vision and hopes for the safari adventure and put together a perfect itinerary. The locations and the accommodations were all remarkable. We had spent years dreaming about a Safari in East Africa... our expectations (and hopes) were very high and they were exceeded in every way.
Email Belinda | 50-65 years of age | Experience level: first safari
Excellent
Viatu organised the perfect itinerary for us to Africa. Super helpful and responsive. Thank you
Travel through Namibia with Viatu
What a trip! Our two weeks in Namibia were made so much more enjoyable and easy to navigate thanks to Viatu. The accommodation, car rental and 24/7 communication were all amazing and took the stress out of planning it all ourselves. We now can’t wait for our next trip and no doubt be using Viatu again and again
AT
Email Francesca | 20-35 years of age | Experience level: first safari
Once in a lifetime adventure - roadtrip in Namibia
I usually organize all my trips myself, but for our first time in Africa I felt I needed more support and inside tips. I decided to go for Viatu because of its great expertise in Namibia and of its care for sustainable travel. Ever since our first call with Mardi I realized we had made the best possible choice! Mardi really took the time to understand our way of traveling and created a perfect itinerary throughout the whole country, with focus on nature and wildlife on a medium budget. Every single question we had (and we had many!) was answered and we left for Windhoek feeling fully prepared. And what a trip we had!! 2 weeks, 3269 km, a very wobbly but adventurous Suzuki Jimny, amazing eco-luxury stays, crazy wildlife and out of the world landscapes. Half of our nights was spent on budget tented camps and even in those cases we had a great experience.
Namibia is one of those trips that need a lot of preparation, an adventurous soul and a good travel agency ready to support you before and during your trip. What we experienced in Namibia will always stay in our memories and hearts. 100% recommend for Viatu!
Reply from Viatu
Posted on Oct 26, 2026Dear Francesca,
Thank you for your 5 star review! What an incredible trip you had! Thank you once again for choosing us and for the recommendation. We hope to hear from you again for another trip with Viatu.
The Viatu team
PR
Email Walter III Santiago | 50-65 years of age | Experience level: first safari
VIATU made our family’s South African adventure unforgettable with thoughtful planning, top-notch gu
We just had the most wonderful vacation in South Africa, Botswana, and Zambia! Every stay, tour, safari, and dinners were fantastic—it felt magical from beginning to end. The locations were incredible, the staff at each stop were wonderful, and all the special little details made the trip feel extra special. The tour guides were top-notch, and VIATU’s follow-through as we traveled between destinations was superb. We always felt well looked after.
We chose VIATU from four quotes, and we’re so glad we did. Mardi did a wonderful job listening to what we wanted, putting together a fantastic proposal, and making sure the trip fit all of us. She even helped us name our vacation “#Santiago-Walker Vacation: Better Than Blended,” inspired by the movie and the feedback we shared with her. That personal touch really showed how closely she listened and how much she cared about the details.
Thank you so much, Mardi and the VIATU team, for all your hard work. I’m already recommending you to everyone who asks about our trip! 🙏
Reply from Viatu
Posted on Oct 26, 2026Dear Walter,
What an incredible trip you had! We are so pleased that the trip Mardi created for you, exceeded all your expectations and you loved all the personal touches.
Thank you for choosing to travel with us!
The Viatu team
IE
Email Carlos | 35-50 years of age | Experience level: first safari
Responsive and collaborative tour creation
We were late organising our trip to Namibia compared to others so accommodation was limited but the Viatu team came through for us. We gave them what we'd like to do and then worked collaboratively through a plan of what we could do with what was available. The tour was well structured with great activities, and they found us places to stay we might not have done ourselves.
Communication was great and they have a nice web app that lays out the tour very clearly.
Their expertise was invaluable in terms of sorting out what we needed.
Reply from Viatu
Posted on Oct 26, 2026Dear Carlos,
It was a pleasure to book your trip for you, even with the shorter time frame. We're pleased you had an excellent trip and enjoyed our app too!
The Viatu Team
ES
Email Adolfo | 65+ years of age | Experience level: first safari
The perfect trip
I was very happy with Viatu as from the planning to the real trip everything was very easy, clear and perfectly running.
I particularly liked the web system they use for the planning. Until now, the best I have seen.
About the trip itself everything was according to our expectations, but many times well above them. The hotels proposed were in all cases perfect for us. The same applies for the rental car used.
Finally price was also very adequate for the trip we did.
Os course, without any doubt I will advise to go to Namibia with Viatu.
Reply from Viatu
Posted on Oct 26, 2026Dear Adolfo,
Thank you so much for your review. We are pleased to hear that you had a brilliant trip exceeding exepctations.
The Viatu team