Our Team
Phine Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2016)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
US
Email Marla | 50-65 years of age | Experience level: first safari
Outstanding service and communication
I can't say enough positive things about Phine Safaris. Basing a decision to send a chunk of money to a tour operator in a foreign country can be a bit stress-inducing, but Phine (pronounced "fine") Safaris exceeded all our expectations. They facilitated our payment with a US Visa card in advance of our arrival, which gave us peace of mind regarding our plans and also payment protection. To give a specific example of the type of service they provided, we asked them to arrange a driver to pick us up at the Nairobi airport in the middle of the night when we first arrived. We were scheduled to arrive at something like 2 AM, but it took hours longer to retrieve our luggage and make it through the airport controls. Not only did they arrange for a driver who waited for us the whole time, but Hilde at Phine Safaris also sent me WhatsApp messages to ensure that we had met up with the driver. They did not just pass off the responsibility to the driver and forget about it, they continued to monitor our connections to ensure that there were no issues -- in the middle of the night no less. Whenever we booked with Phine Safaris, we knew that we would be well cared for with no mishaps. Finally, I want to mention that the prices Phine Safaris quoted us were very competitive, so we didn't sacrifice affordability to get great service with Phine Safaris. I can recommend this tour operator without reservations.
US
Email Sam Aljaber | 20-35 years of age | Experience level: first safari
Friendly team, smooth planning, and an amazing Masai Mara trip from start to finish
From the first message to the last drive, Phine Safaris made everything easy. Great value, a driver who really knew the park
US
Email Troy | 20-35 years of age | Experience level: first safari
Easy communication with all details taken care of
Phine Safaris provided everything we needed from start to finish for our 10 day trip to Kenya. Starting with Kelvin, he tailored the itinerary to meet every request we had, greeted us at the beginning of our trip, and left no detail for us to worry about it between lodging and transfers. There wasn’t an animal we didn’t see with our driver Nick, who checked off the Big 5 for us and focused on what we wanted to see. Overall it was as amazing as we hoped for and couldn’t thank Phine Safaris enough for providing us this opportunity within our budget.
US
Email Chris | 20-35 years of age | Experience level: 2-5 safaris
Responsive, easy, and thorough
The team at Phine Safaris was very responsive from the moment I asked for a quote to climb Mount Kenya and answered all of my questions beforehand. They met me easily for transport and had an experienced driver take me to the mountain and set me up with a great team. All around a wonderful experience on Mount Kenya thanks to Phine Safaris.
US
Email Deyin | 50-65 years of age | Experience level: 2-5 safaris
Best trip in my lifetime
We had a great Kenya/Tanzania safari tour. Kelvin from Phine Safaris arranged a perfect tour for us. Both guides from Kenya (Julius) and Tanzania (Mpoly) are great. We saw all the wildlife we were hoping to see including over 60 lions and even got to witness the once-in-lifetime magnificent wildebeest crossing Mara river. The two guides are super knowledgeable and we learned a lot about the animals as well as traditional way of living. We were amazed that they even memorize all the bird species. In addition, all the lodges are well situated with personalized service. It was such a memorable experience for my family, especially for my 80 year old parents. I can't thank Kelvin and the guides enough for creating such an unforgettable experience for us!
US
Email Andrea Dunn | 50-65 years of age | Experience level: first safari
Adventure of a Lifetime!
What can I say but AMAZING. From start to finish everything was perfect. The communication with Jerry was timely and professional. We would ask to change our itinerary or lodging and she effortlessly made it happen. Our tour guide Julious was outstanding! He was a wealth of knowledge and was prompt and worked around our schedule. Any issues that occurred (on our part), he came up with a solution. He was always in a great mood and kept us safe. He really made the safari incredible. He made sure we saw EVERY animal we wanted to see and made sure we got the best viewing angles. I have already recommended this company and Julious to friends. It couldn't have been better
Email Rizwan | 50-65 years of age | Experience level: first safari
Excellent personalised service
From the very first contact, Phine Safaris, particularly Perpetua (love that name) was very attentive and managed to cater for all our needs. We even landed a last minute request which she managed to accommodate.
They guide we got was also amazing - Kemoni. He was very knowledgeable and always tried to make sure that we got the most of our Safari experience.
The only reason for not awarding that final last star is because there was a constant smell in the Jeep. We never quite managed to figure out what it was but it smelt like beer (maybe). But also, my bag was wet on the outside and the liquid had managed to seep through the zip into the bag making some of my clothes wet. I just thought it was water but when I smelt it, it smelt like the jeep.
I didn't complain because the rest of the experience was so good but I think it's only fair that I reflect it in my review.
In spite of that one thing, I would highly recommend Phine Safari.
Email Kal | 35-50 years of age | Experience level: first safari
Exceptional from start to finish
From the moment i made my enquiry, Phine safaris did not hesitate in providing me the most in depth description of what my experience would be like, by sending me an in depth itinerary .
This was not only excellent value for my money , but from the moment i had booked and paid a deposit , Njieri stayed in touch before my arrival , assisting with any additional support i needed.
On arrival , i was picked up by Elias who looked after us to and from the airport. Njieri came to meet us at the starting point , equipped is with snacks and a lovely safari hat ( just brilliant small touches that made a huge difference) Our tour driver and guide Solomon was just tremendous . Over the 3 days he ensured we saw as many different species as possible
Thank you so much to you all for giving us this unforgettable Five star experience and at fantastic value for money . I highly recommend Phine safaris and will definitely be booking again with you in the future. Thanks again.
CH
Email Endo | 20-35 years of age | Experience level: first safari
Very friendly and spontaneous.
Our experience with phine safari was great. The operator and also the driver (Francis) where so nice and friendly. Also the driver always found the best spots for us to see the animals and get very close to them.
The only negative thing about our tour were the native women who tried to sell us their products at each gate. That itself isn’t a problem but the way they did it was very harassing.
Overall the safari was a stunning and beautiful experience and we would book it again with phine safari.
MY
Email Chan | 35-50 years of age | Experience level: first safari
Excellent and reliable safari tour operator
We joined the 5 day Amboseli, Lake Nakuru and Masai Mara safari plus 2 days city tour in Nairobi. Phine Safaris exceeded our expectations in many areas. Perpetua was very responsive and excellent in communication and coordination before and throughout the trip. Our safari guide was very professional and worked hard to find the big 5 and many other animals. Our tour was ‘mid-range’ and the accommodations and food were above our expectations. The safari 4X4 vehicle was comfortable despite the bumpy road conditions. . The hotel, vehicle and driver for the city tour were also great. This was our first safari and it was such a smooth and unforgettable trip. We felt the tour was priced reasonably. I would not hesitate to recommend Phine Safaris to anyone looking for a reliable safari tour operator.