Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 92
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 99 Reviews
Nicole Miller   –  
United States US
Visited: November 2025 Reviewed: Nov 26, 2025

Email Nicole Miller  |  35-50 years of age  |  Experience level: first safari

Very Knowledgeable and Professional
5/5

Pilanesberg Safari Nature Reserve park was so beautiful. The wildlife scenery was very beautiful to look at. Seeing most of the big 5 was so exciting. The weather was nice, lunch provided was very tasty and our tour guide was very knowledgeable about the various types of wildlife and their characteristics. It was worth the money. I totally recommend this tour.

Morta Vidunaite   –  
Lithuania LT
Visited: November 2025 Reviewed: Nov 23, 2025

Email Morta Vidunaite  |  35-50 years of age  |  Experience level: first safari

Wonderful, comfortable, safe and cozy experience.
5/5

I tried to order Pilanesberg through other couple of agencies, but they could not provide door to door service from Pretoria, and their options were very uncomfortable and more expensive. I was advised by the Lithuanian Embassy to contact you. With Nhlalala Travel everything was easy, smooth, nice and without stress from ordering the safari with door to door service to safari experience itself.
Driver Norman was on time, very friendly, caring and helpful. Pilanesberg guide Tabo was also very caring, easy going and at the same time he really put an effort, so we could see a lot and he was also patient, with humour and lots of knowledge about his work and wild animals.
It was my son’s 8th birthday, so Norman, Tabo and others took care of it to make it really special. There was signing in the car and at the restaurant. I am really grateful to those wonderful ladies at the restaurant, who sang so beautifully and arranged ice cream and everything else.
I was worried that the whole Safari experience could be stressful, but, as Norman said, we were in good hands, and we did not experience any stress or problems. I am really grateful.

Thomas   –  
United States US
Visited: November 2025 Reviewed: Nov 22, 2025

Email Thomas  |  50-65 years of age  |  Experience level: first safari

Excellent Drivers who escorted me to where I wanted to go.
5/5

The overall value for money was great. The alllowed me at the last minute, while in Kruger, to change my itinerary with out cost, which gave me more time in the Kruger National Park.
i chose 3 star accommodations which were perfectly adequate and actually very nice.

The sub contracted tours, were in very equiped vehicles.
This wasnt a luxury tour, but it was everything that I wanted and higher quality than a 3 star as promised.

Khongi was a great driver, very service oriented and provided top notch service and attention.
I would use this tour company again.

Austin   –  
United States US
Visited: November 2025 Reviewed: Nov 18, 2025

Email Austin  |  20-35 years of age  |  Experience level: first safari

10/10 overall, best experience!!
5/5

We booked Nhlalala Travel’s 4-day Kruger package several months in advance and from the very first email they were outstanding. Norman was quick to respond, super flexible, and happily customized our itinerary exactly the way we wanted. We even added extra passengers to the group shortly before departure and they made it completely seamless.

On the day of travel, our guide Norman picked us up from Johannesburg and handled the 6-hour drive to Kruger Gate Hotel (and back) comfortably and professionally. The Kruger Gate Hotel itself was fantastic; beautiful location right at the gate, lovely rooms, friendly staff, and great food.

Norman absolutely made the trip. He is hands-down one of the best guides we’ve ever had anywhere in the world. Incredibly knowledgeable and passionate, but also warm, funny, patient, and genuinely caring. Whenever we wanted to tweak the schedule or make changes, Norman adapted instantly and always delivered something even better than we expected. His passion for Kruger is contagious; you can tell he loves what he does.

We saw the Big 5 multiple times, countless elephants up close, wild dogs, giraffes, hyenas, zebras, lions, hippos, and had so many magical moments we’ll never forget.

Everything ran like clockwork, yet it never felt rushed or “touristy.” It felt personal and special from start to finish. Norman always stayed in communication on WhatsApp.

If you’re thinking of a Kruger safari, book with Nhlalala Travel and request Norman if you can; you will not regret it. Thank you Nhlalala team for an absolutely perfect experience. We can’t wait to come back!

Justin   –  
United States US
Visited: November 2025 Reviewed: Nov 17, 2025

Email Justin  |  35-50 years of age  |  Experience level: first safari

Stop searching, book with Nhlalala and Norman!
5/5

Nhlalala Travel Agency delivered an absolutely incredible experience for our group of six during our South African safari. Their attention to detail and genuine care for every single one of our needs went far beyond expectations. From start to finish, everything was seamless, personalized, and handled with true professionalism.

A special shout-out to Norman, who was the heart of the trip. His knowledge, patience, and dedication took the experience to another level—he genuinely deserves a raise. We’ll absolutely be booking with Nhlalala again. Highly recommend!

Edoardo Ottone   –  
Italy IT
Visited: October 2025 Reviewed: Oct 29, 2025

Email Edoardo Ottone  |  20-35 years of age  |  Experience level: first safari

Valuable experience at a fair price
5/5

I found Nhlalala Travel researching Kruger Safari Tours on the web.
I sent an email to several operators asking for information.
Norman (founder and owner) sent me a very detailed answer about offers, prices and conditions.
I decided to place my bet on Nhlalala Travel not only because of good reviewes, but mainly because Norman supported our needs and I found his offer a fair compromise in terms of quality and price.

Our experience consisted in a 3 days of Safari in Kruger Park (end of October 2025), including private transfer from / to Johannesburg OR Tambo Airport.
At the first day Loyd picked us up in a sedan car directly at the hotel near the Airport around 7.30 a.m. and drove us to Kruger Gate Hotel (we checked-in about 2 p.m.). We had a couple of hours to relax before Safari sunset drive at 4 p.m. . I really recommend Kruger Gate Hotel, it is a bit more expensive, but it is worth your money: it is located just outside Kruger Park, next to the main entrance (Paul Kruger Gate), rooms are nice and clean, the environment is typical, it offers good services (such as zero-edge pool with observation desk and pool bar), it includes dinner (served buffet style, but variety and quality are good, drinks not included) and breakfast.
Second day we started a full day private Safari (on a shared vehicles, we were a dozen of visitors on it), at 5 a.m., until 3 p.m. . Early morning is the best moment of the day to see animals (there is light and the temperature is not so high). Our guide Roger was very experienced, knowledgeable, and available in satisfying our requests: we saw a lot of animals very close (elephants, giraffes, buffalos, zebras, hawks, eagles, wild-dogs, leopard, hippos, hyenas... and of course baboons, a lot of antelope species; unfortunately no lions, no rhinos, but we couldn't pretend to see them all in a single day).
Third day Loyd picked us up at Kruger Gate Hotel after breakfast at 8 a.m. . Again, this was a private transfer in a sedan car. We travelled the panoramic route, that passes through God's Window, the Three Rondavels and blyde River Canyon: the duration is a bit longer, but landscapes are amazing. We arrived in Johannesburg about 6 p.m., directly at the hotel.

We spent about 800€ p.p. , that seemed a relevant amount at the time I reserved, but after the experience I can say it is a fair deal: we had two private transfers in a nice car from / to our hotel in Johannesburg (close to OR Tambo Airport), we spent 2 nights in a beautiful 4-stars Hotel just outside Kruger Park with breakfast and dinner included, we had a sunset Safari (3 hours) on a shared vehicle and a full day private Safari (9 hours) with a dedicated guide, we came back through the panoramic route (entrance tickets to panoramic spots included).
Norman was very clear and professional in all steps of reservation process: I paid 35% in advance when placing the booking, then the balance due (65%) just 72h before the trip (payments done through payfast link).

In the end, I absolutely recommend Nhlalala Travel.
Again, great thanks to Norman, Loyd and Roger who took good care of us: we really enjoyed the experience.
Keep up the great job!

Edoardo & Monica

Sandra Craig   –  
United Kingdom UK
Visited: September 2025 Reviewed: Oct 22, 2025

Email Sandra Craig  |  35-50 years of age  |  Experience level: first safari

Brilliant guide - made our trip so special
5/5

We booked with Norman at Nhlalala Travel after receiving a detailed itinerary of the trip and he didn’t disappoint.
Lucky our guide was punctual, picking us up from Jo’burg at 6am, he wad chatty helpful and polite, everything you want so early in the morning. We spent a few days doing Kruger and the Panoramic tour, all of which were amazing. Lucky couldn’t have been any more helpful and Norman beforehand made sure everything was in place for us. So glad we chose Nhlalala as they made our time there a much more special

Kwong Winnie   –  
Hong Kong HK
Visited: September 2025 Reviewed: Sep 29, 2025

Email Kwong Winnie  |  65+ years of age  |  Experience level: 2-5 safaris

VERY EFFICIENT
5/5

due to cancellation of my flight, I contacted Normand of Nhlalala to start a 3 days' Kruger Safari Trip in a very short notice. Mr Normand managed to arrange this trip for me within 1 day.

We started off the next day after confirmation, everything went smoothly. He even arranged a private 4x4 safari vehicle for us. Roger, is a very experienced guide/driver. He spotted lots of birds for us with his super eagle eyes.

Normand follows up with us every day to see if everything goes smoothly.

Andrew   –  
Australia AU
Visited: September 2025 Reviewed: Sep 20, 2025

Email Andrew  |  20-35 years of age  |  Experience level: first safari

Accommodating and easy to organise
5/5

Norman was a fantastic guide, organising all the activities and was accommodating to our personalised itinerary. Accommodation was great and he helped organise our fantastic game drives. His knowledge of the local history was amazing. Will definitely travel with Nhalala again!

Lyndel   –  
Australia AU
Visited: August 2025 Reviewed: Sep 3, 2025

Email Lyndel  |  35-50 years of age  |  Experience level: first safari

Norman was wonderful, organised, flexible and made our experience one to remember!
5/5

This whole experience was a once in a lifetime, it was well organised, punctual and lots of fun! The tours at the park were also fun, full of knowledge and perfectly timed. What a beautiful part of the world we got to experience in such a great way!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 92
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0
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