Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 21
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 22 Reviews
Jami   –  
United States US
Visited: August 2025 Reviewed: Sep 8, 2025

Email Jami  |  50-65 years of age  |  Experience level: first safari

A great adventure made possible by a professional, trustworthy team!
5/5

QUICK SUMMARY: We loved the tour; we felt we were in excellent hands; the guides and chaperones were exceptional; any hiccups were smoothed over quickly and professionally; the team was very responsive and proactive with communication throughout the entirety of trip. I would definitely book with Rafiki Tembo again.

Before booking, I asked a friend which tour company she used when she went on safari in East Africa 8 years ago. But after searching for the company online, I learned they had since gone out of business. I chose Rafiki Tembo from the listings in SafariBookings based on the positive reviews, the destinations included, and price point. It was a leap of faith, but it turned out to be an excellent choice!

Rafiki allowed my group (3 travelers total) to customize our trip, so we added an extension from the mainland to the island of Zanzibar for the last 3 days. We also chose to arrive in Nairobi from the U.S. a day before our official tour began so that we could visit the Sheldrick Wildlife Trust Nursery and the Giraffe Center, both of which are in the Kenyan capital. While we made our own hotel arrangements at the Fairview Hotel for this pre-tour time in Kenya, Rafiki offered to arrange all transportation, from airport pickup to our hotel, and to and from each of our Nairobi destinations. (Shout out to our driver George, who was so sweet and patient!)

After Nairobi, our official safari began with our Kenyan guide Unique Gee, who whisked us away from our hotel to the Great Rift Valley. He was funny and engaging and answered all of our many questions about wildlife and Kenya in general as we made our way through the Maasai Mara National Reserve, Lake Nakuru and Lake Naivasha. He also shot quite a few photos which he shared with us for free. (Thanks Gee!)

We stayed at 2 different Sopa lodges on the Kenyan safari and the accommodations were excellent. Beds were comfortable, views were sweeping, and the food was delicious and abundant with a wide variety of options (it was buffet style). The staff were also very pleasant and helpful. In addition to the game drives, we also did a hippo cruise and walking safari in Naivasha. I recommend both!

For our next stage of the trip, we flew from Nairobi to Arusha, then to the Seronera Airstrip, where we met our guide Deo, who took care of us throughout our Tanzanian safari. Like Unique Gee, he too was amiable and very knowledgeable about the wildlife, land, and people. We really enjoyed getting to know both Unique and Deo, who seemed more like friends showing us around than hired guides.

For our time in the Serengeti, we stayed at the Osero Serengeti Luxury Tented Camp. As the name suggests, we stayed in tents, but it was more "glamping" than camping as they had comfy beds and full ensuite bathrooms. While the food wasn't quite as good as the Sopa lodges, it sufficed. The staff and service was excellent, and we enjoyed chatting with them. Note: wildlife are free to roam through the camp at any time, but we never felt unsafe.

Our drives were longer in the Serengeti because the park is larger than the Maasai Mara, and wildlife is more dispersed. In addition to the larger game, we were able to spot some of the smaller animals, like a klipspringers, colorful lizards, a serval, hyrax, banded mongoose, and more.

After the Serengeti, Deo drove us to the Ngorongoro Crater, where more wildlife and awesome views awaited us. We stayed at the Farm of Dreams Lodge in Karatu, which was very charming. The next day we opted to do a cultural tour of Mto Wa Mbu. Don't miss out on this!

We had the choice between biking and walking, we chose the latter. Rafiki arranged for local guide Abdul to take us to a Maasai boma, a local wood workshop run by members of the Makonde tribe, a community kitchen where we ate some of the best food on the trip, a banana beer bar, and a primary school. Again, be sure to add it to add the cultural tour to your itinerary. (Thank you Abdul for sharing your town with us!)

For the final part of our trip, we flew from Arusha to Zanzibar. Here, we were taken excellent care of by Joshua and Yusuph. The first day we went on a snorkeling trip arranged by Rafiki with Jofari Safari Blue to a sand bar and smaller island. It was great fun! The second day we toured the Hakuna Matata Spice Farm and then did a walking tour of Stone Town. We really loved our time in Zanzibar and wished we could have remained there longer, but we had to get back to the U.S. (Thanks again, Joshua and Yusuph!)

What a fantastic trip! Traveling can be stressful, but we had a lot of peace of mind thanks to Rafiki Tembo. We felt like they had our best interests in mind throughout our time in East Africa. They had so much to coordinate on their end (accommodations, domestic flights, various tours in 2 different countries, guides, drivers, etc.). Even though they are a newer company, they were consummate professionals. They are also good people who you will come to know and love as we did! For real!

Thank you Lowassa and team for everything!

P.S. Rafiki Tembo have the best safari company name. "Rafiki" means "friend" and "Tembo" means "elephant" in Swahili. Elephant Friend! What's better than that?

Kiera   –  
United States US
Visited: August 2025 Reviewed: Sep 7, 2025

Email Kiera  |  50-65 years of age  |  Experience level: first safari

Rafiki Tembo really go out of their way to take great care of you on your incredible journey!
5/5

We researched several safari companies before booking with Rafiki Tembo. We chose them because of their willingness to customize our tour to our needs/wishes, their great communication, their good pricing, and positive reviews.

Rafiki Tembo is a fairly new company. They are very eager to provide excellent service and it shows! There were a few points of confusion and a couple mix ups with our itinerary but they worked quickly to resolve them and offered some extra unplanned perks like a candlelight bush dinner.

The entire team was very professional and a pleasure to interact with, especially the guides who were all very knowledgeable and easygoing. The company director checked in regularly and was quite accessible when we needed assistance or had questions.

The accommodations were well chosen and comfortable. The food was usually very good—lots of choices. The boxed bush lunches could use improvement—too much sugar, but that is probably something the lodges control.

Overall, Rafiki Tembo did an excellent job taking care of us. Safaris can be challenging. There is a lot of travel involved and switching accommodations often. It’s important to have a company that communicates well and cares about helping you along your journey. Rafiki Tembo definitely delivered for us! Asante sana, Rafiki!

Hatice & Anaïs   –  
France FR
Visited: September 2025 Reviewed: Sep 5, 2025

Email Hatice & Anaïs  |  20-35 years of age  |  Experience level: first safari

an unforgettable stay, a timeless experience
5/5

Great communication right from the first contact.
The trip we were offered was exactly in line with our expectations.
We were lucky to be accompanied by French-speaking guides, Simba and James, who were attentive, kind, and always smiling.
We’re leaving with unforgettable memories and appreciated the little thoughtful touches along the way.
Excellent value for money.
We can definitely recommend!

Marie and Leo   –  
Austria AT
Visited: August 2025 Reviewed: Aug 29, 2025

Email Marie and Leo  |  20-35 years of age  |  Experience level: first safari

Absolute local legend with lots of stories to tell!
5/5

Our safari in Tanzania was absolutely epic. Everything was perfectly organized, we didn't have to worry about a thing! They pick you up where you want, they drop you off where you want - and in between a dream takes place! Our local guide’s passion, experteese and sharp eye made every game drive exciting - the local legends and myths and stories this guy knew by heart, thats when you beginn to "get the feel" for Tanzania. Endless planes full of animals, deep fertile craters, the sun turning this old powerful landscape into gold...you need to see where our ancestors long ago where born, to understand what a priviledge (and responsibility) it is to be human. This is what makes this safari special- you can concentrate and imerce yourself in those thoughts and that atmosphere, Rafiki Tembo Tours guides you trough it and takes care of the rest. Sit back and enjoy!
Thank you for everything you have done - I will personally recommend you to anyone back at home :) !

Carlota Fruitos   –  
Spain ES
Visited: August 2025 Reviewed: Aug 5, 2025

Email Carlota Fruitos  |  under20 years of age  |  Experience level: first safari

A brutal safari
5/5

We felt right at home, but surrounded by animals 😂 We saw tons of wildlife, including elephants just a meter away, lions, giraffes, zebras, buffalo, vultures, and even a hyena. It was an unforgettable experience, and everything was very well organized. A huge thank you to Rafiki Tembo Tours for making it possible!

(automatic translation from Spanish)

Mélissa   –  
France FR
Visited: July 2025 Reviewed: Jul 30, 2025

Email Mélissa  |  20-35 years of age  |  Experience level: first safari

Amazing safari with great organization!
5/5

We had an unforgettable safari in Tanzania with Rafiki Tembo Tours! Lowassa did a fantastic job organizing the trip, ensuring everything was seamless with his passion and energy. The communication, guiding, and service were exceptional, and we saw an incredible variety of animals! We felt well cared for throughout the journey and would definitely book with Rafiki Tembo Tours again!

Katja Koehnen   –  
Germany DE
Visited: July 2025 Reviewed: Jul 27, 2025

Email Katja Koehnen  |  50-65 years of age  |  Experience level: 2-5 safaris

Rafikitour again and again!
5/5

We had three wonderful and authentic days with Lowassa in Mikumi National Park.
We loved learning stories about life in Africa. We enjoyed watching the animals from an open jeep and experiencing the very special African light.
Thank you for the simplicity and for fulfilling all our wishes.
We would definitely book a safari with you again.
Rafiki also helped us repeatedly throughout the rest of our vacation and had a solution for everything.
The tour operator booked the ferry to Zanzibar for us, organized taxi rides for us, and was there to help and advise us.
Rafikitour again and again!

Carsten   –  
Germany DE
Visited: July 2025 Reviewed: Jul 27, 2025

Email Carsten

Impressive and well-organized safaritour
5/5

It was my first safari tour, and what can I say? The two days in Mikumi National Park were absolutely stunning and moving. The incredible expanse of the landscape, seeing so many wild animals up close, the beautiful base camp, and the excellent organization – it was simply perfect. Thank you so much, dear Lowassa, and your team for your efforts in making this tour an unforgettable experience for our family. We can wholeheartedly recommend Rafiki Tembo Tours.

Anna Wenzel   –  
Germany DE
Visited: May 2025 Reviewed: Jun 13, 2025

Email Anna Wenzel  |  20-35 years of age  |  Experience level: first safari

Everything was good!
5/5

We will book it again! …………………………………………………………………….

Pernille   –  
Denmark DK
Visited: May 2025 Reviewed: Jun 13, 2025

20-35 years of age  |  Experience level: first safari

A very good tour!
5/5

Rafiki Tembo Tours was very helpful in planning the safari trip, and both the communication and the service was great! The tour was very great and definitely high value for money!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 21
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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