Golden Trips Tanzania's staff
Golden Trips Tanzania
- Office In:
- Size:
- 5-10 employees (Founded in 2022)
- Member Of:
- TTB, IATAN & CLIA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $170 to $1,500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Marcus | 50-65 years of age | Experience level: first safari
Value for money
We had an unforgettable 7-day Big 5 Classic Safari with Golden Trips Tanzania, and it exceeded all our expectations. From the moment we landed in Arusha to the final day at Lake Manyara, everything was well-organised and smoothly coordinated.
Our guide, Hardson, was simply fantastic – striking the perfect balance between sharing his deep knowledge and giving us space to enjoy the experience. Being a small group (just three of us) meant we had personalised attention and flexibility, which made the entire trip feel very special. Hardson made sure we saw all the animals up close – including all of the Big 5 – and his expertise truly made the safari unforgettable.
The accommodations were good value for money, with Karatu Village Lodge and Osinon Tented Camp standing out as our favourites for their comfort, service, and atmosphere. The only slight downside was the rooftop restaurant at Summit Safari Lodge, which was quite drafty and the dinner menu underwhelming (though breakfast was excellent). We shared this feedback with the operator.
With so many safari operators to choose from, we are very glad we picked Golden Trips Tanzania. The itinerary, attention to detail, and overall experience we received for the price was exceptional. Highly recommended for anyone seeking an authentic, well-organised safari with a great guide and good mid-range lodges.
FR
Email Teva | 35-50 years of age | Experience level: first safari
5 day safari + 4 day Zanzibar
Everything was not perfect but Anitha and the team of Golden Trips reacted very well when I complained about non acceptable things.
(For information, I did a 5 day safari + 4 day Zanzibar.)
Choosing Golden Trip does not mean you will do the safari in a Golden Trip Jeep. As a solo traveler I asked to join a shared safari, so they put me in a SimbaMagic Jeep. The safari was awesome but some things did not happen as described in the quote. For instance I spent the first and the fourth night in a different hotel as indicated in the quote. It was not as good as expected, I complained, and Anitha upgraded my next hotel in Zanzibar, which was very good.
I also complained about an activity in Zanzibar (the dolphin tour was a mess) and they sent me some other locals to make another tour and it was way much better.
To conclude, I would highlight the reactivity, the quality of the quotes, the customer orientation, the availability and flexibility of Anitha and the team of Golden Trips.
Email Gary | 50-65 years of age | Experience level: first safari
Excellent on safari, not so good in the pre-trip organisation
We booked a three night Serengeti safari, through Golden Trips Tanzania. First thing to say, is that Dan, our guide and driver was fantastic. Freindly and knowledgable, he did everything he could to give us an amazing experience, and it was fantastic, and none of what I talk about below was his fault. He was brilliant.
However, the arrangements before we got to Tanzania is another story. At first the company was great. Very flexible when costing up different scenarios and happy to suggest lodges and areas to visit. Great. We ended up booking a three night trip, flying into the Serengeti on day one, and flying out of Arusha on day four. We paid a deposit early, then we had to pay 40% deposit three months before the trip, as they had to book the flights, so needed the cash - no problem.
The issues started about two weeks before the trip. I had to really press hard to get any update on the flight bookings, sending multiple messages asking for the fligth details and the tickets. But five days before we left for Africa, they 'suggested' a different flight on day four. At that point, it became clear that although they'd had my money for three months, no flight had been booked. I was able to look at the flight they originally told me we'd be on, on the airlines web-site, and it was fully booked. So I had to agree to a different flight. They told me it was because the airline had changed it's schedule, but the web-sie said otherwise. Nothing I could at that point, so we had to take the change.
The next issue came the day before we left for Africa, when they contacted me suggesting a change of accomodation on the second night, as it would be 'easier' for us and give us a better experiance. Again, I suspect the real reason behind the change was that they had failed to book the second night at all. I know that because that day I emailed the three accomodations we were due to stay at under the original plan, and received a confirmation from two of them, but not the third. There was no booking. As you might imagine, this caused a significant amount of stress, 24 hours before leaving for the trip.
During the correspondance on the flight and the accomodation, I kept getting apologies and promises that they would do everything to make the experience amazing when I arrived in Africa. Which brings me to the last issue. We arrived at the Serengeti airstrip at 8am on day one, along with lots of other people, who were all meeting their various guides from different tour operators. Over the course of an hour, every other group had been picked up, while myself and my family were still waiting. Even the airport staff started asking us why we were still there. I had to message the company numerous times during the wait and they kept promising the guide was 5, 10, 15 mins away. The guide eventually turned up 90 minutes late, and told us that there had been a mix up in the bookings and the company had originally sent him to a different airstrip to pick up a different group, before contacting him and turnign him around.
So in summary, fine on initial contact and organisation, total nightmare in the two weeks leading up to the trip, brilliant while on the ground in the Serengeti.
Reply from Golden Trips Tanzania
Posted on Sep 20, 2025Thank you for sharing your honest feedback. We are delighted that you enjoyed your safari with Dan—he is indeed a wonderful guide and we are proud he made your time in the Serengeti special. At the same time, we sincerely apologize for the stress and confusion caused before your trip.
After a full review, we found that the error occurred because your tour consultant, Boniphace, undercharged your booking and then failed to update it as a confirmed reservation in our system. Instead of reporting the mistake early, he kept it hidden, which meant flights and one lodge booking were not secured on time. This was a serious lapse in professionalism and responsibility, and it directly led to the difficulties you experienced with flight confirmations, accommodation, and the late pickup on arrival day.
Once our reservations manager, Irene, discovered the oversight—almost one month before your safari—we did everything possible to salvage the arrangements without canceling or changing your itinerary drastically. While we succeeded in ensuring your trip went ahead, we recognize that the late adjustments and the stressful communication in the days before your departure were unacceptable.
To ensure this never happens again:
The consultant responsible was dismissed so that our whole team understands the consequences of such practices.
We have hired a general supervisor who now approves all confirmed bookings.
Our booking system is now monitored by the entire management team, so no confirmed booking can be left pending or overlooked.
Additionally, we do ask for a favor from every client to click the “Booking” button available in the digital itinerary. This action automatically updates the tour as booked in our system and notifies the entire management team—helping us avoid any unnecessary inconveniences.
We take full responsibility for what happened and deeply regret that our mistake overshadowed part of your safari experience. Your feedback is invaluable, and we are committed to rebuilding trust through stricter systems, accountability, and transparency.
We are grateful for your kind words about Dan and the safari itself, and we truly hope to welcome you back in the future under far better circumstances.
Warm regards,
The Golden Trips Tanzania Team
An Unforgettable Tanzanian Adventure!
Golden Trips organised an incredible 7-day Kilimanjaro trek (Lemosho route) and a 3-day safari for us. The entire experience was fantastic and well-executed. Overall, good value for money.
Planning: The planning process was smooth. Leticia was very responsive and patiently answered all our questions while creating the itinerary.
Kilimanjaro Trek: The 7-day trek was an unforgettable experience. Our guides, Bob and Noah, were exceptional—supportive, informative, and dedicated to getting us to the summit. We were consistently impressed by the quality and quantity of the food provided (thanks, Cheeks).
As moderately fit trekkers, we found the route manageable, but Summit Night is a true test of perseverance. Our guides' motivation was essential in helping us reach Uhuru Peak. A huge shoutout to the team of porters - Denis, Alex, Dito, Joshua, Sam, Erinest, Mashal, Bayo and Ruga - the successful climb would not have been possible without all your hard work.
Safari: Our 3-day safari covered Tarangire, Serengeti, and Ngorongoro Crater. Our guide, Deo, was fantastic. His knowledge and ability to spot wildlife were top-notch, and we saw 4 of the Big 5.
For first-time safari-goers, we'd recommend focusing on 1-2 parks in 3 days, as visiting all three felt rushed. You ultimately trade time in the parks for time on the road. The Serengeti and Ngorongoro Crater were our highlights.
Overall, we highly recommend Golden Trips for a memorable Tanzanian adventure.
US
Email Liyan Qian | 20-35 years of age | Experience level: first safari
Unforgettable experience
We had an unforgettable safari experience in Tanzania, thanks to our incredible guide. From the very beginning, he made us feel comfortable, welcomed, and well taken care of. Guiding a group of six is not always easy, but he managed it with patience, professionalism, and a wonderful sense of humor.
His knowledge of wildlife, nature, and local culture was outstanding. He spotted animals we would have never seen on our own and explained their behaviors in fascinating detail. Every game drive felt like a new adventure, and he always knew the best routes and timing to give us the most memorable sightings.
Beyond his expertise, what impressed us most was his kindness and attentiveness. He always checked to make sure we were comfortable, safe, and enjoying ourselves. His warm personality made the trip feel personal and special, more like traveling with a good friend than just a guide.
Thanks to him, our safari was far beyond what we imagined. We will carry these memories for a lifetime, and we cannot recommend him highly enough to anyone planning a safari in East Africa.
US
Email Jake | 20-35 years of age | Experience level: first safari
Offers flexible booking options, and allowed for a smooth trip!
We had an amazing time in Tanzania thanks to Golden Trips! I was able to successfully customize our 9-day safari experience thanks to the responsiveness and flexibility of Irene! We visited Tarangire NP, Lake Natron, Serengeti NP, Ngorongoro Crater, and Lake Manyara NP! Communication with Irene was great throughout the booking process!
Each accomodation offered amazing service and security. Although it is not always garunteed to see specific animals, our experienced tour guide (i.e., Hardson) did an excellent job communicating with fellow operators via radio to give us the best chance to see wildlife! We were lucky and able to see the wildebeest crossing in Northern Serngeti & big cats (lions, cheetahs, and leaopards) in Central Serengeti. A visit to the Serengeti Welcome Center was also a nice educational experience.
Due to the size of Tanzania, it was not infrequent to have 3+ hour drives to your next destination in the morning and/or @night. Therefore, I recommend checking hotel/tent locations and staying in National Parks when possible (adds time to the safari and offers a chance to sleep around nature).
The patience of the team was appreciated as my brother and I learned the culture.
Truly a trip of a lifetime!
Trustworthy responsible tour operator
We booked our Safari with Golden Trips in Jan 25 for Safari in August 25 and so we were a little late in making bookings, but Irene at GT made every effort to find the accomodation we needed and helped us to organise a holiday of a lifetime. She was very responsive and was happy to discuss my requirements n detail. We are a family of 5 and so not always easy to find the right accomodation and it was important for us to have rooms nearby. Irene called and arranged for this to happen at all 8 of the places we stayed and it was only one place for one night where this wasn’t possible, which was a great outcome for us given such a late booking on our part.
We also travelled with my daughter who has a severe nut allergy and my other daughter has a restricted diet. GT called ahead to make them all aware and our great guide in Tanzania (Gaspir) spoke with the staff every evening to make it clear.
These were important things for us and GT too them seriously for which we were very grateful.
Then comes the actual safari! We did 4 days in Kenya (Lake Nokuru and Masai Mara), 5 days In Tanzania (North Serengeti, Central Serengeti, Ngorongoro Crater, Tarangire NP) and 4 days in Zanzibar. They took care of everything. The only thing we booked ourselves was a UK flight into Nairobi and return from Zanzibar.
Their coordination was impeccable. We were never alone. Someone always there with us with transport. Their communication over WhatsApp was also perfect. Responses within minutes. We had many legs to our trip with different people involved but it was absolutely seamless. Also all very kind honest people, nothing was too much trouble.
The Safari experience was amazing. Comfortable Landcruisers and safe drivers. We had Jack from Axis Safari in Kenya and Gaspir from GT in Tanzania. Importantly they were both safe and responsible guides and clearly well respected by others and they showed great respect to others too.
We saw everything we wanted on the safaris and more. So many animals! The guides were patient with the animals. Within hours of going on Safari with Gaspir we came across two leopards (rare!) with only one other car around (also rare!). We waited patiently for about an hour and got to witness them mating. Gaspir navigated the terrain perfectly to allow us to witness this amazing experience and also get great photos.
The days were packed with Safari. We set off each day before 8 (target was 7.30) and maxed out viewings returning between 5.30 and 7 most days. There was always ample drinking g water in the cars and washroom stops.
The guides gave us good information and answered any questions we had. Fully English speaking so no issues there.
The accomodation we booked was great. Nice and quiet and comfortable. Only hiccup we had was in the wild camps in the Serengeti where in one of our tents there was no running water and in the next two camps there was no hot water. Nothing GT could do about this given we were at the camps for less than 12 hours but perhaps something to check the reviews of the camps for to make sure it was just a one off. The wild camps were otherwise great as great atmosphere and you could hear animals in the night. One camp had zebra visit and another elephants and in one we heard a lion! Amazing experience.
Do remember to bring dollars of the right denomination for tipping in line with local customs. Also remember to get your visas in advance and vaccines. Eg need yellow fever vaccine if going from Kenya to Tanzania. And note that Zanzibar requires you to purchase mandatory local insurance upon arrival if not bought in advance. Would be more convenient to have bought this in advance like most had done as takes time and hassle otherwise.
Very grateful to Golden Trips for organising this wonderful Safari for us and being so caring and accommodating.
I look forward to booking another experience with them in a couple of years time as they offer so much. They are a trustworthy honest company I would be happy to recommend to family and friends.
HK
Email Andy | 20-35 years of age | Experience level: first safari
Amazing
I had an incredible experience with the Kilimanjaro hike and safari organized by the Golden Trip. The entire trip was perfectly planned and smoothly executed. The guides were knowledgeable, supportive, and truly passionate, making the challenging hike enjoyable and safe. The safari was breathtaking — we saw amazing wildlife up close in beautiful settings. The accommodations and meals were comfortable and well taken care of. I highly recommend this company to anyone looking for an unforgettable adventure combining mountain trekking and wildlife exploration!
BR
Email Douglas | 35-50 years of age | Experience level: 2-5 safaris
Incredible experience.
A great experience from the very first contact with Golden Trips Tanzania.
Special thanks to Irene, who always responded to our messages quickly and provided the best solutions to our questions.
She instilled a lot of confidence in us, and we felt safe.
We finalized everything two days before the safari began; Irene was incredible.
We stayed in excellent accommodations throughout the safari.
A special thanks to the camp we stayed at in the Serengeti.
Everything was incredible.
Golden Trips Tanzania took fantastic care of everything.
US
Email Faisal | 35-50 years of age | Experience level: first safari
He was very knowledgeable of the ins and out of Tanzania and the Serengeti
I had an amazing time with Golden trips. They created an ideal safari itinerary for me (esp Leticia). My guide Gesper was very knowledgeable and knew the Serengeti like the back of his hand. I was able to see so many animals. Highly recommend that you book your African safari with Golden trips!