Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 51
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 54 Reviews
Aimilia   –  
Greece GR
Visited: November 2025 Reviewed: Dec 9, 2025

Email Aimilia  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Aimilia and not that of SafariBookings.
positive and disappointing moments
3/5

We went on a 5-day safari in Kenya and overall our experience had both very positive and disappointing moments. Patrick helped us a lot with organizing the trip. He booked exactly the hotels we wanted and was extremely kind and patient while we were deciding. We told him precisely what we wanted to do and which routes we wanted to follow, and he did his best to accommodate our plans.

Unfortunately, the last day was very problematic. Our driver left us at a café for over an hour while the car was taken for inspection because we had a long distance to cover. After he finally picked us up and we had been driving for about 30 minutes, the car broke down right as we entered Tsavo National Park. We were stuck there for more than 6 hours, and as a result we lost the entire day. It became dark, and although we had paid the park entrance fee, we were unable to see anything inside the park. Since we were supposed to stay in Tsavo for only one day, this was very disappointing for us, as we had no time to explore it at all. In the end, we had to book an additional day, which cost us a significant extra amount of money, just so we could finally visit the park.

Despite Patrick’s excellent service and effort, the issues on the final day caused a lot of stress and disappointment and strongly affected what should have been one of the highlights of our trip.

Csaba   –  
Hungary HU
Visited: November 2025 Reviewed: Nov 25, 2025

Email Csaba  |  50-65 years of age  |  Experience level: first safari

Very good and price/value safari
5/5

Our guide Erik was great, calm and active listening. Nice safari in two national parks - full of adventure. We were very satisfied.

Alex   –  
Germany DE
Visited: October 2025 Reviewed: Nov 8, 2025

Email Alex  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Safari!
5/5

We had an absolutely amazing time on our four-day safari for our small group of 7 people! Our guide, Philipp was fantastic! He guided us perfectly through the whole trip, shared a lot of fascinating knowledge about the animals, and proved to be an excellent driver. Everything went exactly as agreed with Patrick beforehand, and the entire experience ran smoothly from start to finish. The price-performance ratio was also excellent! We felt we got great value for what we paid. We can highly recommend this safari tour – everything worked perfectly, and we enjoyed it very, very much!

Theresa   –  
Germany DE
Visited: October 2025 Reviewed: Oct 22, 2025

Email Theresa  |  20-35 years of age  |  Experience level: 2-5 safaris

Comfortable and Authentic Way to Discover Kenya
5/5

Our tour through Kenya was absolutely fantastic! From start to finish, everything was well organized, and we couldn’t have asked for a better guide. Mr. Gordan was incredibly knowledgeable about the country, its people, and the wildlife. Thanks to his experience and dedication, we were able to spot more animals than many other groups we met along the way. We even saw lions almost every day — often being the first and sometimes the only vehicle at the spot. He shared so much interesting information every day and always went the extra mile to make sure we had the best possible experience.

The roads were sometimes a bit bumpy and not always in perfect condition, which made us even more grateful that we didn’t have to drive ourselves. We completely trusted our guide, and he was always attentive to our wishes and needs.

The accommodations were comfortable mid-range lodges, very clean and hygienic, with full board and complimentary drinking water provided every day. We always felt safe and well taken care of everywhere we stayed.

Overall, the tour was perfectly organized, and we wouldn’t change a single thing. It was the ideal way to experience Kenya — seeing an incredible variety of animals, getting to know the land and its people, and doing it all in a relaxed and enjoyable way.

Jens   –  
Germany DE
Visited: October 2025 Reviewed: Oct 22, 2025

Email Jens

Amazing tour operator would recommend
5/5

We did the Nairobi to Mombasa tour with game drives at amboseli and Tsavo east for four days.
We stayed at Olemayian Amboseli Cottages and Boma simba lodge.
Our guide Mr Gordon was well trained. He knew in both parks the good spots. He was always on time and gave a lot of background information.
The hotels were also great value for money.
Food was very good in both lodges.
Game drives were amazing, saw all big fives except leopard. However, multiple times lions.
Patrick from Mateo is very responsive on WhatsApp and sticks to agreements.
Nothing I would change about the tour or the operator. Thank you for the great time.
Best Jens

Shirin   –  
Italy IT
Visited: September 2025 Reviewed: Oct 21, 2025

Email Shirin  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

We did a 4days tour through Amboseli, Tsavo East and Tsavo West. Patrick assisted us in order to shape the perfect Safari according to our needs. He has always been very responsive and supportive, and the communication was excellent. Gordon was our safari guide and he is an expert driver and ranger, very respectful of the nature and wildlife. We 100% recommend Mateo Travel Adventure and their team.

Max   –  
Germany DE
Visited: September 2025 Reviewed: Oct 18, 2025

Email Max  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

We had a wonderful 5-day Safari through Tsavo East, Tsavo West and Ambroseli Nationalpark. Everything was perfectly organized, we deeply enjoyed the trip. Our guide made the safari very unique and met all our wishes.

PB   –  
Switzerland CH
Visited: August 2025 Reviewed: Aug 21, 2025

Email PB  |  20-35 years of age  |  Experience level: first safari

Reliable
5/5

Very fast communication, well informed and highly motivated guide, nice lodging.
We saw soo many animals and had a wonderful time during our private Safari :-)

Mali   –  
Germany DE
Visited: August 2025 Reviewed: Aug 16, 2025

Email Mali  |  20-35 years of age  |  Experience level: 2-5 safaris

Memories for a lifetime
5/5

We had a wonderful safari. We were able to see all the animals and got on really well with our guide Fred. He was very respectful of us and the animals (we have seen with others that this is not a matter of course). We can only recommend the tour! The price-performance ratio is top.

John   –  
United States US
Visited: August 2025 Reviewed: Aug 12, 2025

Email John  |  35-50 years of age  |  Experience level: 2-5 safaris

Erick was exceptional and professional
5/5

Everything was timely and good value for the money. Erick the tour guide went above and beyond to ensure the success of the trip

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 51
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 0
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