Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 533
  • 4 star 1
  • 3 star 3
  • 2 star 1
  • 1 star 3

Sort By: Date Most Helpful Rating 1-10 of 541 Reviews
António Simplício   –  
Portugal PT
Visited: February 2026 Reviewed: Feb 15, 2026

Email António Simplício

Everything perfectly Hand-picked
5/5

From the initial contact via email to the last day of travel everything was perfectly hand-picked, communications were always easy, the tour guides were wise and helpful. A great shout out for our wise safari guide, Wilson.

Nuno e Manuela   –  
Portugal PT
Visited: January 2026 Reviewed: Feb 14, 2026

Email Nuno e Manuela  |  65+ years of age  |  Experience level: 2-5 safaris

Perfect Safari
5/5

We were genuinely happy to have loved our experience with Soul of Tanzania.

Congratulations to the excellent, competent, and always helpful guides, and for the excellent organization of the trip.
Your guides have a feeling and an eye for spotting an animal from a long distance. FANTASTIC.
They know how to create a very friendly atmosphere with the client.

It's a good thing we went during the "off-season," because at one point there were almost 50 jeeps "on top" of one animal.

The staff, as well as the service at the accommodations, was always impeccable.

It's good to feel that our money was well spent on this trip, which will certainly remain in our memories forever.
This victory is something no one can take away from you or from us.

Our children and grandchildren say they want to come on the next safari too.

Thank you very much.

Sarah   –  
Australia AU
Visited: October 2025 Reviewed: Feb 9, 2026

Email Sarah  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Sarah and not that of SafariBookings.
An absolute disgrace of a tour company
1/5

Soul of Tanzania are a disgrace
Our experience with Soul of Tanzania was nothing short of appalling. What was meant to be a once in a lifetime safari, including our honeymoon, turned into one of the most sickening, mismanaged, and financially devastating travel experiences we’ve ever had.
Despite paying the full tour cost upfront, Soul of Tanzania failed to deliver the entire Tanzanian portion of our itinerary due to civil unrest and a government mandated border closure which an event completely outside our control. Yet instead of supporting us, they shifted the entire financial burden onto us, leaving us with over USD $10k in losses for services we never received, as well as charged us for add on services we never received!
Soul of Tanzania took zero accountability: Soul of Tanzania refused to refund the actual value of the undelivered services.
Threatening and condescending communication: Their representative, Sandy B, repeatedly referenced cancellation policies, and further, implied we would be charged additional costs, and pushed us toward travel insurance rather than taking any responsibility themselves.
Misleading and inconsistent information: They contradicted themselves across emails, denied statements they previously made, and communicated with our driver behind our backs while ignoring our urgent messages of distress.
Unprofessional crisis handling: During a period of confirmed fatalities and escalating unrest, we were left stranded with no reliable contact, no emergency support, and no clear plan.
Inferior accommodation forced upon us: We were diverted to a significantly cheaper lodge we did not choose, while still being told we must absorb the financial loss.
Weeks of delays and excuses: It took nearly a month for them to provide even a partial response, all while we continued to incur additional emergency costs.
For a company that markets itself as “premium,” their behaviour was the complete opposite. Evasive, dismissive, and entirely self protective. They chose to protect their margins and leave their customers stranded, inflict further charges and stress on us financially and physically. I wouldn’t recommend this company to anyone.
If you value transparency, professionalism, safety, and basic fairness, avoid Soul of Tanzania at all costs. Their handling of our situation was negligent, unethical, and deeply disappointing. We would never recommend this company to anyone.

Kristi   –  
United States US
Visited: January 2026 Reviewed: Feb 1, 2026

Email Kristi  |  50-65 years of age  |  Experience level: first safari

Amazing
5/5

We just finished a five full-day tour in Tarangire, Ngorongoro, and Serengeti. Our guide was Julieth and things couldn’t have been better: great weather, so many animals, and the best guide ever. We had so many amazing experiences that were driven by Julieth’s experience and knowledge. We learned a ton, took hundreds of pictures of animals, and made memories that will stay with us for a lifetime. The only thing we would add is that late January is the perfect time due to all of the animal babies and fewer tourists. Thank you Soul of Tanzania and especially Julieth!

Cheri M   –  
United States US
Visited: September 2025 Reviewed: Jan 26, 2026

Email Cheri M  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime.
5/5

We had an amazing experience!! We did the 8 day Tanzania tour. We spent time at Tarangire, Lake Manyara, Serengeti, Ngorogoro Crater and Lake Eyasi. We had Sammy (Samwel) as our guide. He was the best!!! Funny, kind, informative and helpful in every way. We felt like family. We asked to change our last day at the last minute and he drove us around Arusha and we got to see where he grew up and MT Kilimanjaro in the distance. He was great at spotting animals and we saw the big 5!!! We still yell “Buuuuusshhh Chickens” to this day. Only thing I’d change is skip Lake Eyasi and spend another day in the crater.

Ro-Ro   –  
Canada CA
Visited: January 2026 Reviewed: Jan 25, 2026

Email Ro-Ro

Perfect holiday with the perfect driver!!!
5/5

Glorious 3 week holiday in Zanzibar and Northern Tanzania!
After not a few forays into East Africa this was the winner ... and all thanks to the people behind the scenes helping us plan like Manuel ...
and the driver who rules them all ... JAMES KAAYA!!!
The variety of places we wanted to go and the experiences we hoped to have all came to life seamlessly, safely and was nothing short of good times with plenty of laughs!
The historic walks through the sites of Zanzibar, the water activities of the ephemeral Indian Ocean, and trek through the monkey-filled forests were a solid introduction to the country.
However the Star of the Show was the safari adventures with James at the wheel!
He possessed an uncanny ability to spot animals from far and near, to make predictions where animals would be when all the other drivers seemed to be clustered in the wrong spots and to get us within what seemed like touching distance of each and every animal of the National Parks and Conservation Areas! We easily ticked every box of our hit list. Lions exceeded 100, cheetahs and leopards by the dozen, gnus in the thousands. James seemed to know people in every park, hamlet, and nondescript backroad we traversed endlessly both giving and receiving tips on where the hot spots were that day.
We passed not a few breakdowns, drivers and despondent looking tourists stuck in muddy ravines and wheels spinning along lakeshores, but our James navigated these obstacles effortlessly, patiently and always kept us safe!
Not only did he never get lost but on several other occasions helped other drivers find their accomadations!
He seemed to have a built-in GPS!
We really felt like we won the Driver Lottery this time!

Well played Mr James Kaaya! And thank you Unlimited Expeditions - Soul of Tanzania! We shall return!

Alvaro Garcia   –  
Brazil BR
Visited: January 2026 Reviewed: Jan 23, 2026

Email Alvaro Garcia  |  50-65 years of age  |  Experience level: first safari

Trip of life with Soul of Tanzania
5/5

I am from Brazil and with my wife i had the opportunity to make the trip of my life with Soul Of Tanzania that with the guide Albert offered a marvellous trip.

If you can, do not lose the opportunity to see the great migration. That is the TOP 1 - Must to see in Tanzania and one of the greatest experience that you can live in the world!!!

I was not lucky to see at Ndutu area, but I saw at Central of Serengeti.

Thank you for your service and specially for our guide Mr. Albert. I will never forget this experience. Never!!

Lisette   –  
New Zealand NZ
Visited: January 2026 Reviewed: Jan 15, 2026

Email Lisette  |  35-50 years of age  |  Experience level: first safari

Five star Five day safari
5/5

We completed a five day safari across the main parks of Tanzania with Wilson our amazing guide. Wilson knew every animal and where to find them. His 4 x 4 skills would leave top gear in awe. We saw all the top five and more. Lions with babies, hunting and in trees. The accommodation was exceptional and Hugo's planning and communication responded to all our needs. The hot lunches in the middle of the parks was under selled as they were chef quality with great service from Wilson.

Marlene Rodrigues   –  
Portugal PT
Visited: December 2025 Reviewed: Jan 6, 2026

Email Marlene Rodrigues  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible and unforgettable.
5/5

After much research, we decided to choose The Soul Of Tanzania and we were very happy with it.
The trip was very well organized by Marta, whom I commend here, and exceeded our expectations (Arusha, Kilimanjaro, Lake Manyara, Serengeti and Ngonrongoro).
We were always well supported from afar and always received feedback whenever we had any questions.
It was quite an adventure! Incredible and unforgettable.
Our driver/guide on the Safari, Maleo (simply the best!), was unbeatable in satisfying our wishes. With a unique sense of humor and contagious joy, the adventure couldn't have been better.
If you want to venture out and go to Tanzania, I recommend this company for its professionalism, honesty and seriousness, and unwavering principles and values.
Thank you to the whole team.

Edoardo   –  
Italy IT
Visited: January 2026 Reviewed: Jan 5, 2026

Email Edoardo  |  20-35 years of age  |  Experience level: first safari

Safari Memories We'll Never Forget
5/5

We just finished our safari tour and couldn't be happier. Our guide, Jovi, was absolutely outstanding - incredibly knowledgeable, with a true eagle eye for spotting even the most hidden animals. He was always cheerful, fun, and genuinely empathetic, which made the whole experience even more memorable.

The price was fair for what we got, and we'll definitely recommend this tour (and Jovi!) to friends and family. Highly recommended!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 533
  • 4 star 1
  • 3 star 3
  • 2 star 1
  • 1 star 3
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