Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 433
  • 4 star 1
  • 3 star 2
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 438 Reviews
Carmen   –  
Australia AU
Visited: March 2024 Reviewed: Mar 17, 2024

Email Carmen

Excellent!
5/5

We had our tour organised through Soul of Tanzania’s sister company, Spirit of Kenya, but part of our trip included a few days in Tanzania, exploring the Serengeti NP, the Ngorongo Crater and Tarangire NP. Our guide during those days was Walter - we thought he was fabulous, very friendly and knowledgable. Coming off a few long days in Kenya’s Maasai Mara NP, Walter was easygoing and adapted to our requests to have a couple of shorter days so that we could catch up on sleep (and laundry - everything we had was dusty!). Overall, we found the service to be top notch - an easy handover at the border point; comfortable vehicle; and excellent game drives with plenty of animal spotting. We would definitely recommend both Soul of Tanzania and Spirit of Kenya - organising the trip was a breeze, all our accommodations were beautiful, and the overall trip was a joy. Team - thank you / karibou from the bottom of our hearts.

Amal   –  
United States US
Visited: March 2024 Reviewed: Mar 11, 2024

Email Amal  |  20-35 years of age  |  Experience level: first safari

Unforgettable 6 day safari in Tanzania
5/5

Our safari was organized by Hugo and he was absolutely great to work with. My husband and I had the trip of a lifetime; everything went perfectly. We are so happy we went with SoT when booking, and even more thankful to have had an amazing tour guide, Simon! Not only was he knowledgeable and so passionate about his job, he made it such an enjoyable experience for us and we hope to have another trip in the future!

N.Reisender   –  
Germany DE
Visited: February 2024 Reviewed: Mar 6, 2024

Email N.Reisender  |  50-65 years of age  |  Experience level: first safari

Unforgettable experience
5/5

I would strongly recommend this company !

Two of us took 4days private tour to Lake Manyara, Serengeti, Ngorongoro , and it was wonderful experience.

First of all, our Safari guide Fidelis was so professional and perfect.
Everywhere he found many animals including Big Five and he had excellent knowledge about all kinds of animals. He explained us about their lifestyle, membership of family , relationships with other animals and etc. .all the time.
Also , once he found animals, always he drove us to the best position for watching and taking pictures of them .
He took us to the place where thousands wildebeests all carrying babies. On the other hand , sometimes he showed us the dead bodies that were eaten by carnivores. From those experiences , we could see not only animals but also destiny of nature’s lives closely .
We saw not only his love for animals but also his respect for circle of nature. We think, those his attitude has enriched our safari tour.

Lunch time was also excellent. We enjoyed delicious hot meals with wine in nature each day.

At the end, we say thank you very much for our personal coordinator Filipa at the office.
Since we reached this tour company at first time, we made contact with him constantly and he was always so helpful, answered for each of our questions clearly.
Then, we could start our first time safari tour without any worries. Our tour went so smooth and punctually.

“ Soul of Tanzania “ is the excellent company.

Sehar   –  
United Kingdom UK
Visited: February 2024 Reviewed: Mar 4, 2024

Email Sehar  |  20-35 years of age  |  Experience level: first safari

A memorable and fulfilling experience!
5/5

Me and my husband booked via SoT for 4 days safari - Lake Manyara, the Serengeti and Ngorongoro Crater.

From start to finish, SoT were extremely efficient and professional. We had a easy process throughout and cannot thank the team enough for this memorable experience. Firstly, we would like to say thank you to Sandy for being patient with us over email, making the booking process smooth and convenient and answering all of our questions. The information provided at time of booking was thorough and informative.

We had an amazing time on our Safari - Emmanuel, our guide, was accommodating, hospitable and charismatic which helped with our long drives through the Serengeti and Ngorongoro. The information he gave us about all the different animals, birds and plants were insightful and interesting. Emmanuel was very patient, being mindful by switching off the engine whilst we were taking photos and allowing us to have as much time we needed wherever we wanted. He was also very optimistic and made so much effort to ensure we could see as much as we could on our few days with him.

Our favourite part of the Safari was the Serengeti - we understand we came at a time where there were not as many animals as the peak season, but still managed to see everything (except the rare leopard!). We managed to see elephants in abundance, zebras, wildebeests, hippos, lions, giraffes, a cheetah and many others!

Thank you to all involved at SoT, you made our 1st wedding anniversary trip one to remember.

Brizzi Family   –  
Chile CL
Visited: May 2023 Reviewed: Feb 27, 2024

Email Brizzi Family

The review below is the personal opinion of Brizzi Family and not that of SafariBookings.
Inept and dishonest company. Never received even one explanation or excuses.
1/5

Soul of Tanzania is a scam. Poor service, bad information, rather none, very manipulative situations, change prices, while traveling we never got a local emergency phone where we can claim , for this we were always given a Sales Office phone in London!!! ,distant many hours of flight. We asked for the address of the office in Tanzania, which we were denied it repeatedly Soul Of tanzania post a POBOX, and the phone they post on the internet never answered. We wanted to talk to this Jose, who never wanted to give us his last name, a man who calls himself ridiculously "Travel Designer" who for our misfortune took from the beginning our booking and who has no idea what it is to attend a passenger who goes for the first time to Africa. Jose sends the customer where he wants, ignores the passenger’s wish, he charges a crook for air tickets inside Kenya and lies when it comes to fixing problems. He sent us to bad hotels , another under construction, denied us that there was an airport near Ngorongoro in order to take us, against our wishes ,by land from the volcano to Kilimanjaro airport, finishing us by buying directly our air tickets Lake Manyara/ Kilimanjaro to the air company. We ended up booking directly the hotel in Nairobi because the one that José quoted us was a plague and very expensive . In Nairobi we asked him to reimburse us a significant amount of money that he overcharged us before we left the hotel, so we could pay the bill, but Jose did NOT fulfill his commitment, He refused to talk to us and reimbursed us at the hotel in Masai Mara because it was convenient for him. On arrival in Masai Mara charged us for moving to the hotel, in circumstances that transfers from the air field to the hotel were provided by the hotel and "are free" .. In short, DO NOT look to be scammed into services by these companies. . They operate Kenya through another company, which is called Spirit of Kenya, which is also a disaster; this company denied us the phone of the so-called travel designer responsible for "organizing our trip" in Soul of Tanzania. We needed to talk to him quickly, not once but several times and Joseph never showed his face but always hid. A scoundrel. We raised a complaint to the INDABA association of African vajes agents that never answered us because, after we knew, these two agencies do NOT belong to those official organizations therefore any claim falls into the void. We wanted to write to a newspaper in Nairobi but it wasn’t very effective either.
Brizzi Family , five people, Kenya and Tanzania, June 2013

Marcos and Valentina   –  
Argentina AR
Visited: February 2024 Reviewed: Feb 16, 2024

Email Marcos and Valentina  |  20-35 years of age  |  Experience level: first safari

Amazing and unforgettable experience
5/5

It was our first safari, not even in our best dreams did we think it could be like this. Our guide Piuc was the one made it possible. He was attentive to all the details to make us have an unforgettable experience. He have seen the big five in the first 24 hours! That was really amazing. We saw almost all the animals really close to the car.
We are very grateful to the company for how we designed the trip together.
And again another mention for our guide who made sure everything was awesome.

Martha   –  
United States US
Visited: February 2024 Reviewed: Feb 14, 2024

Email Martha  |  35-50 years of age  |  Experience level: first safari

The Guide truly makes the Safari
5/5

This was our first Safari, so before arriving we made a list of the top animals we wanted to see. We never for a second dreamed that our guide Omary would find us every single one! He drove all over to find us a leopard in the Serengeti and found us one, hanging out in a tree. At Ngorongoro Crater, he found us not one, not two, but SEVEN rhinos! He was kind, attentive, communicated well and made sure we were happy at every turn. He truly made our Safari great. Having him as our guide was a stroke of luck, and I would not hesitate to request him for our next Safari. I highly recommend Soul of Tanzania and Omary.

Alyssa   –  
Canada CA
Visited: October 2023 Reviewed: Jan 10, 2024

Email Alyssa  |  20-35 years of age  |  Experience level: first safari

Incredible once in a lifetime experience
5/5

We had an amazing experience traveling to the Serengeti, Ngorongoro Crater and Lake Manyara. The crater is how you describe heaven. Absolutely breathtaking scenery and so much wildlife. Our guide was incredible and definitely made our trip all that it was.

Jean-Damien & Elana   –  
United States US
Visited: December 2023 Reviewed: Jan 7, 2024

Email Jean-Damien & Elana  |  35-50 years of age  |  Experience level: first safari

Wonderful Experience, Amazing Guide, Great & Professional Service
5/5

My wife and me just came back from the most wonderful Safari/Honeymoon with the Soul of Tanzania. We spent 9 days in the northern part of Tanzani (Tarangire NP, Manyara Lake NP, Ngorongoro CA, Serengeti NP) and 5 days on the island of Pemba (Zanzibar Archipelago). We couldn't be happier with the services provided by the operator, from all the advice and help when booking our trip (special thanks to Sandy), to the actual Safari part and relaxing stay on the island.

We had a wonderful experience with our guide. Arnold is so knowledgeable about the country's history, its wildlife of course and the multitude of plants and landscapes, and his is so loving, kind, funny, and thoughtful. We literally couldn't have dreamed a better guide and way to get to know the wonders and welcoming nature of the country. We were so fortunate (thanks to his talents!) to see so many animals and birds: from the very rare Oryx, to leopards, rhinoceros, cheetahs, black-backed jackal, serval, full prides of lions, bat-eared foxes, hyenas, crocodiles, elephants and buffalos, the great migration (!), and so many others. Thank you so much Arnold!

We would absolutely recommend the Soul of Tanzania to friends & family, and anyone considering a trip to Tanzania. And if it's possible at all, we would particularly recommend Arnold as a guide (although I'm sure all their staff is wonderful).

Thank you for everything!

Filipe   –  
Portugal PT
Visited: January 2024 Reviewed: Jan 6, 2024

Email Filipe  |  20-35 years of age  |  Experience level: first safari

Fidelis our driver was very experienced at worked effortlessly to make the experience unforgettable.
5/5

From the start Marta helped us plan the perfect safari for our schedule and expectations, with every detail. When we arrived everything was prepared, everything went smoothly which contributed to a joyful experience. The driver Fidelis had over 17 years of experience and put a lot of effort to make the safari unforgettable. Overall the end we ended up seeing every animal we wanted and more than we ever expected, it was truly awesome and incomparable.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 433
  • 4 star 1
  • 3 star 2
  • 2 star 1
  • 1 star 1
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