Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 20
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 20 Reviews
Sudha   –  
United States US
Visited: December 2025 Reviewed: Jan 6, 2026

Email Sudha  |  50-65 years of age  |  Experience level: first safari

Kenya Safari& Diani beach
5/5

I chose Josero Tours and Safari from Safari bookings. From the start, Josero team were very prompt in communicating 24/7, literally!! Henry and Judith did a fabulous job creating an itinerary making sure to accommodate our requests. The Director of the company, Joseph got involved from day 1 of my contacting this group. Since this is our first time visiting Kenya, across 1000s of miles, this gave us a lot of confidence to choose Josero! They were very prompt in answering all our questions and they greeted us at the airport and provided all the support like a family! Henry and Judith went over and beyond, took us around on the first day of our visit to Nairobi and made us comfortable.
We went to Masai Mara, lake Nakuru, Amboseli and Diani Beach and flew in and out of Nairobi. They had good network of people working with them at Diani beach and for the Safari. Three out of four hotels ( Mara Serena, Nakuru Sopa lodge and Diani Sea resort) we stayed were really wonderful, comfortable and provided vegetarian food! There were some minor issues due to miscommunication/ issues with the hotels which they promptly took care. As another reviewer has mentioned, Josero is rather new and they are learning along the way!! However, they were very prompt, professional and checking on us several times throughout our trip.

Any safari trip needs a good tour guide and I totally give a 5- star to Josero for providing an outstanding tour guide, Duncan Felix Ogongo. He was a great guide, providing interesting and valuable information about all the animals and Kenyan culture which made the Safari trip a safe, enjoyable and an excellent experience! He was a very safe driver and took personal care of our family during our trip. We discussed a lot and learned a lot from each other!
We were really treated well taken care by Josero. Overall, our Safari trip was a memorable and an excellent one, thanks to Josero tours and Safari for their seamless effort to make it happen. I will choose Josero travels and Safaris again when we visit Kenya next time! I recommend them to anyone looking for a tour operator in Kenya.

RAJESH   –  
India IN
Visited: September 2025 Reviewed: Jan 5, 2026

Email RAJESH  |  50-65 years of age  |  Experience level: first safari

Best operator
5/5

“ *An Unforgettable Safari That Touched My Heart – Thank You, Josero Tours and Safaris* !”

I don’t even know where to begin because words hardly do justice to the experience Josero Tours and Safaris gave us. This wasn’t just a holiday—it was a journey that touched my heart in ways I never expected.

From the very first message, the Josero team made me feel like more than just a client. They made me feel like family. Every detail was handled with such care, kindness, and thoughtfulness. I could feel their passion and dedication in every interaction, and that alone gave me so much comfort before we even set foot in Kenya.

When we finally arrived, everything was perfect—seamless airport pickup, a warm welcome, and a sense of being looked after from the very beginning. Our guide( Mr. Caleb Ochanjo) was an absolute blessing. His knowledge, patience, humour, and ability to spot wildlife felt almost magical. He made every moment special…
From watching elephants roam freely, to seeing lions relaxing under the shade, to witnessing the most beautiful African sunrise—there were moments when I genuinely had tears in my eyes.

What moved me the most was the authenticity and honesty of this company. Not once did they disappoint us. Every lodge they selected felt safe, clean, and full of character. Staff members were always smiling and treating us with warmth. It is clear that Josero Tours and Safaris chooses their partners with the same care and love they show their guests.

But beyond the wildlife and the landscapes, it was the human connection that truly made this safari unforgettable. The Director and the team consistently checked on us, making sure we were happy, comfortable, and enjoying ourselves. I have never felt so appreciated and valued as a traveler. Their heart is truly in this business, and it shines through in every gesture.

This safari changed me. I walked away with memories I will treasure forever, photos that still make me emotional, and a deep appreciation for nature and the beautiful people of Kenya.

If you are reading this and wondering which company to trust with your dream safari—please, choose Josero Tours and Safaris. They will give you not just a trip, but an experience that stays with your soul.

Thank you, Josero team, for giving us something we will cherish for a lifetime. I will forever be grateful, and I cannot wait to return.

Vincent   –  
Canada CA
Visited: November 2025 Reviewed: Dec 6, 2025

Email Vincent  |  20-35 years of age  |  Experience level: 2-5 safaris

A perfect blend of romance and adventure
5/5

We chose Josero Tours and Safaris for our honeymoon, and it was the best decision we could have made. This was our first trip to Africa, and everything exceeded our expectations. The safari was perfectly organized, the accommodations were stunning and romantic, and every game drive felt like a dream.

Sharing such incredible moments together—watching elephants at sunrise, enjoying candlelit dinners, and experiencing the beauty of the wild made our honeymoon truly unforgettable. The Josero team was always available, kind, and very professional. If you are looking for a stress-free, romantic, and unforgettable honeymoon safari, look no further than Josero Tours and Safaris.

Eric   –  
United States US
Visited: November 2025 Reviewed: Nov 21, 2025

Email Eric  |  50-65 years of age  |  Experience level: 2-5 safaris

Satisfies all your tour desires
5/5

My wife chose this safari, and I had a great time! Our safari guide was friendly and knowledgeable. And I saw LOTS of animals! Also most animals were very close. I only had a 400mm zoom, but it was more than sufficient, and many animals were so close to the car, you could use a cellphone! And the variety was great. Gazelles, antelopes, Cape buffalo, and zebras were often all around together in the same herd at the same time, in addition to the really big animals like elephants and giraffes. Giraffes are my favorite and hearing that, our guide made sure I got to see plenty.

Of course we saw lions, so many lions. They don’t try to hide. We saw every animal I imagined seeing except a leopard, and after seeing over 20 vehicles pursuing a leopard that had hidden in some bushes, we explained to our guide we had seen leopards before, and would rather see something else. We did see a cheetah which was very special and new to us.

We had multiple days in each park, which allows you to get past the 100 pictures of animals grazing and observe more behavior, like zebras rolling in dust, and antelope locking horns. We saw a pair of giraffes fighting! Looked and *sounded* very painful.

We went to multiple areas, Maasai Mara, Amboseli, and the lakes. But really you could see almost everything at Maasai Mara if you spend enough time there. We saw rhinos at Lake Nakuru only, but we saw plenty there and both black and white rhinos.

You can apply all the cliche phrases, “trip of a lifetime”, “magical”, etc. I thoroughly enjoyed my safari. I have no regrets. I can’t think of what I would do differently. Since the company and guide are what make it all go smoothly, I can definitely recommend Josero Tours to anyone planning a safari.

Marianne   –  
United States US
Visited: November 2025 Reviewed: Nov 17, 2025

Email Marianne  |  65+ years of age  |  Experience level: first safari

Smooth sailing and more animal encounters than we would have dreamed of!
5/5

We booked an 8 day safari for two people with Josero, for November 2025 (low season). We were very happy with our purchase and would choose them again, for the reasons explained below.

In life, sometimes it is better to eat dessert first. We liked that Josero offered a tour that visited the usual destinations but in reverse order, i.e., Masai Mara followed by Lakes Nakuru and Naivasha, followed by Amboseli. We liked that Josero offered a tour that spent two or more nights in each hotel, so that we would not constantly be packing and unpacking. We also liked that Josero offered lodging options that put more than just a thin sheet of canvas between us and the nocturnal predators that we were coming to see. We were quite comfortable going with a young company with a short track record but strongly positive reviews, knowing that the company would be doing its best to build its reputation. We were comfortable with the price, given that we were staying in good lodgings (while we were gathering proposals for different companies, we noticed that some of them jacked up their prices quite a bit from what was listed on the Safari Bookings site, and Josero did not do this).

While arrangements were being made, Judith was attentive via WhatsApp and gave us good advice. Once the tour started, our guide and driver Lawi Miruka showed himself to be a calm and patient driver in his venerable pop-top Toyota Land Cruiser on the truck-infested roads. When we were in the parks, Lawi always had us in the right places at the right time to see interesting birds and animals. We are nature lovers, and we saw more animals of more kinds than we would ever have imagined. We even were lucky to witness some very interesting animal behavior that we never would have dreamed of, including a giraffe fight -- no biting, no kicking, but plenty of other kinds of violence.

As you may have noticed when trying to return an item that you bought online from an unfamiliar merchant, sometimes a customer gets good service until something goes wrong. But when our plans hit a snafu during one excursion, Josero rose to the occasion and made sure everything was taken care of for us. That's the true test of good service!

We would not hesitate to book with Josero again. Bring your binoculars, your camera zoom lens, and your field guide to the animals that interest you, and you'll have a great time too!

Eva   –  
Germany DE
Visited: July 2025 Reviewed: Nov 13, 2025

Email Eva  |  under20 years of age  |  Experience level: first safari

My safari was amazing – full of adventure, wild animals, and unforgettable moments in nature.
5/5

We had an amazing Safari experience in the Ngorongoro Crater with Josero Tours! Our guide was such a great tour guide — very friendly, kind and easy to talk to. During the drive, we saw so many animals and learned a lot thanks to him. He even offered to take photos of us, which was really nice! You can tell he truly cares that everyone has the best experience possible. I would absolutely recommend booking your safari with Josero Tours — it’s an unforgettable experience you’ll always remember!

Eddy rajab   –  
Tanzania TZ
Visited: August 2025 Reviewed: Nov 6, 2025

Email Eddy rajab  |  35-50 years of age  |  Experience level: first safari

Choose josero tours
5/5

It was amazing trip I had with my friends we started Maasai mara Kenya then after Serengeti we saw a lot of millions of wildbeast they passed the river so it was good momentum me with my friends all organized was perfect in generally the trip was good

Aggrey   –  
United States US
Visited: October 2025 Reviewed: Nov 5, 2025

Email Aggrey  |  35-50 years of age  |  Experience level: first safari

Mr. Henry Owiti was kind and he understood his operations.
5/5

A Truly Memorable Safari Experience with Josero Tours and Safaris!

We had the most incredible experience with Josero Tours and Safaris! From the very first inquiry, Mr. Henry Owiti, our travel consultant, showed remarkable professionalism, patience, and attention to detail. He carefully listened to what we wanted and then crafted a beautifully tailored safari itinerary that exceeded all our expectations.

Every destination, from the vast plains of the Maasai Mara to the scenic Lake Naivasha and majestic views of Mount Kilimanjaro in Amboseli, was thoughtfully selected to offer the best possible experience. The accommodations were excellent, the transfers were seamless, and every part of the journey felt perfectly coordinated.

Henry went above and beyond to make sure we were comfortable and informed throughout the trip. His passion for travel and his deep knowledge of Kenya’s wildlife and culture made our safari not just a holiday, but a truly unforgettable adventure.

We highly recommend Josero Tours and Safaris to anyone looking for a professional, reliable, and personalized safari experience in Kenya. Thank you, Henry, for turning our dream vacation into reality — we can’t wait to travel with you again!

Yihang Zhou   –  
United Kingdom UK
Visited: August 2025 Reviewed: Sep 15, 2025

Email Yihang Zhou  |  20-35 years of age  |  Experience level: first safari

Great journey, lifetime experience
5/5

Josero Tours and Safaris was amazing! Communication was easy, the journey was well organized, and everything ran smoothly. We saw all the animals we hoped for and took incredible pictures. Excellent service, reliable team, and great value for money – highly recommend!

Leo   –  
United States US
Visited: August 2025 Reviewed: Aug 22, 2025

Email Leo  |  35-50 years of age  |  Experience level: first safari

Wonderful Safari Experience with Josero Tours and Safaris
5/5

We had an excellent experience with Josero Tours and Safaris . From the very beginning, their communication was fast and clear, and everything was organized perfectly. The hotels and camps they arranged were wonderful, and our whole trip ran smoothly from start to finish. The team was always attentive and made us feel well taken care of. We would happily recommend Josero Tours to anyone planning a safari.

Average User Rating
5.0/5
Rating Breakdown
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