Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 149
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 153 Reviews
Seb   –  
Netherlands NL
Visited: February 2026 Reviewed: Feb 20, 2026

Email Seb  |  50-65 years of age  |  Experience level: over 5 safaris

Self-drive safari Namibia
5/5

We got a very nice itinerary for our trip to Namibia created by Simone which didn't need any alterations according to our specs. Arriving in Windhoek the car was ready and in a very good state, the lodges and campsites where amazing, even above expectation and we had a really good time!
We will certainly book our next self drive vacation again with Viatu!

Fabrice   –  
Switzerland CH
Visited: January 2026 Reviewed: Feb 12, 2026

Email Fabrice  |  35-50 years of age  |  Experience level: 2-5 safaris

Outstanding support prior and during our trip
5/5

Viatu and especially Mardi have been amazing in putting together this trip, accomodating all our special requests and all of that very last minute. The lodges were stunning, and the staff super friendly. We loved every minute.

Lisa   –  
Austria AT
Visited: January 2026 Reviewed: Feb 10, 2026

Email Lisa  |  35-50 years of age  |  Experience level: first safari

Professional, reliable and full of good tips
5/5

Throughout the entire trip, we noticed that someone had really put a lot of thought into this. It worked out great.

Reply from Viatu
Reply from Viatu
Posted on Feb 10, 2026

Dear Lisa,

Thank you for sharing your experience travelling with Viatu! Our consultants always go above and beyond to curate memorable experiences for our guests so we're very happy to hear that you had an amazing trip!

-Viatu

Nick Burridge   –  
Brazil BR
Visited: January 2026 Reviewed: Feb 4, 2026

Email Nick Burridge  |  35-50 years of age  |  Experience level: first safari

Perfect travel planner for a family holiday in South Africa
5/5

From our first impressions of Viatu which came from viewing their excellent website, through the online planning process, follow up planning calls with our agent (the wonderful Mardi) and finally the communication throughout the trip, we were extremely satisfied with Viatu’s service.

Mardi was able to plan a trip that was wonderfully well balanced, that offered a wide range of activities, experiences and accommodation styles, yet never felt rushed.

We couldn’t recommend Viatu any more highly and will certainly be using them the next time we decide to return to Africa.

Reply from Viatu
Reply from Viatu
Posted on Feb 10, 2026

Dear Nick,

Thank you for sharing your experience travelling with Viatu. We are so happy that Mardi was able to plan such a memorable trip for you and we hope to see you again soon!

Daniel   –  
Austria AT
Visited: January 2026 Reviewed: Jan 28, 2026

Email Daniel  |  35-50 years of age  |  Experience level: first safari

Great Tour in Namibia
5/5

Namibia is a beautiful country and its very uncomplicated to stay there. People are very friendly and helpful. Just enjoy the beautiful nature and let things happen. We definitiv come back.

Berna   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 27, 2026

Email Berna  |  35-50 years of age  |  Experience level: first safari

Tailored lucury safari get away
5/5

We had an amazing experience with viatu. Very experienced, professional team and great communication. Mardi who helped us with our booking was very perceptive to our requests and organised us an experience beyond our imagination.

Jürgen & Anke   –  
Germany DE
Visited: January 2026 Reviewed: Jan 26, 2026

Email Jürgen & Anke

very friendly and reliable in all organizational matters
5/5

Comunication, reliability and the tour itself with overnightstand in lalibela was excellent, price was fine with short-term booking and transfer

Reply from Viatu
Reply from Viatu
Posted on Jan 27, 2026

Hi Jurgen & Anke!

We appreciate you taking the time to share the wonderful experience you had on your trip. We are pleased that you had an amazing stay and want to thank you for travelling with Viatu.

Kathrin   –  
Austria AT
Visited: July 2025 Reviewed: Jan 22, 2026

Email Kathrin  |  35-50 years of age  |  Experience level: first safari

Competent, friendly, and personalized Advice with always prompt feedback
5/5

Although we ultimately didn’t book our Namibia trip with Viatu, I would like to once again thank Luisa for her extremely competent advice, her individually tailored travel suggestions, as well as the straightforward communication and her always timely responses.

Reply from Viatu
Reply from Viatu
Posted on Jan 27, 2026

Hi Kathrin! We are so glad that you were happy with Luisa's service delivery and hope you will consider Viatu again for more memorable travel experiences.

jenny   –  
Germany DE
Visited: January 2026 Reviewed: Jan 20, 2026

Email jenny  |  20-35 years of age  |  Experience level: 2-5 safaris

Very convenient, well organized trip, exactly as we wanted it
5/5

We were more than happy to have chosen viatu for our special trip. They prepared us a lovely route, let us select between wonderful stays and we could modify almost everything. They also provided helpful recommendations for on the go and were always reachable if we had questions or short-term requests. We would definitely go via viatu again to any country in Africa.

Reply from Viatu
Reply from Viatu
Posted on Jan 20, 2026

Hi Jenny,

Thank you so much for your lovely feedback! We’re thrilled to hear that the trip was exactly what you hoped for and that you enjoyed the flexibility and support along the way. It was a pleasure planning this special journey for you, and we’d love to welcome you back for another African adventure anytime.

-Viatu

Guillaume   –  
Switzerland CH
Visited: December 2025 Reviewed: Jan 15, 2026

Email Guillaume  |  35-50 years of age  |  Experience level: 2-5 safaris

Great advices and good service!
5/5

We had a really nice conceptualisation of our trip with Dorit + she was really reactive when adjustments were needed. Thank you!

Reply from Viatu
Reply from Viatu
Posted on Jan 19, 2026

Hi Guillaume! Thank you so much for your lovely review. We’re really glad to hear you enjoyed the conceptualisation of your trip and that Dorit was able to support you so responsively throughout the planning process. We hope to help you craft another memorable journey in the future - Viatu

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 149
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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