Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 12
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 13 Reviews
Michelangelo Stillante   –  
Italy IT
Visited: February 2026 Reviewed: Feb 24, 2026

Email Michelangelo Stillante  |  50-65 years of age  |  Experience level: first safari

Kind and gentle
4/5

The tour operator is reliable and very kind but accomodation and services received from lodges are different from marketing strategy and website advertiment resulting in not at the same level and difference resulting in not fair money payment

Sum   –  
Turkey TR
Visited: December 2025 Reviewed: Feb 21, 2026

Email Sum  |  20-35 years of age  |  Experience level: first safari

Everything was great
5/5

Everything was well prepared, I’m more than grateful for everything, nothing to complain about

takayoshi   –  
Japan JP
Visited: February 2026 Reviewed: Feb 15, 2026

Email takayoshi  |  50-65 years of age  |  Experience level: first safari

Warm hospitality
5/5

It was our first trip to Rwanda, and it turned out to be absolutely wonderful.

We were able to enjoy it perfectly without any worries.

For the gorilla trakking in Volcanoes National Park, our guide thoughtfully try to arrange for us to be placed in a group with a shorter and less demanding hike. It made us feel very reassured. Spending an hour up close with a large gorilla family, including two baby gorillas, is an experience we will never forget for the rest of our life.

On safari in Akagera National Park, we encountered surprisingly many numbers of animals such as elephants, impalas, giraffes, rhinos, zebras, topis, baboons, warthogs and more. We also saw two female lions and even a male lion walking toward us!

The rangers and our guide worked incredibly hard to find the animals for us. It was truly a dream come true and an unforgettable experience.

ARC is a very trustworthy travel company, keeping in close contact with us even before the trip. They always listened to our wishes and our requests.

Our guide, Hilary-san was knowledgeable, physically strong, and very thoughtful person. We are truly grateful that we met him.

We are so glad we found ARC. They made our dream of seeing gorillas come true. We hope many people will have such incredible experiences.

Ben   –  
Spain ES
Visited: November 2025 Reviewed: Nov 20, 2025

Email Ben  |  35-50 years of age  |  Experience level: 2-5 safaris

Seamless and stress-free planning
5/5

A great experience, perfect organisation - to be repeated!

Yayoi   –  
Japan JP
Visited: October 2025 Reviewed: Oct 16, 2025

Email Yayoi  |  20-35 years of age  |  Experience level: first safari

Amazing experience with ARC
5/5

Thanks to ARC, I got unforgettable memories in Uganda. I really enjoyed my first visit in Africa with the professional staffs in ARC!

Yumiko   –  
Japan JP
Visited: August 2025 Reviewed: Sep 13, 2025

Email Yumiko  |  65+ years of age  |  Experience level: 2-5 safaris

Kind and excellent services
5/5

I do not know how to appreciate all of the services provided to us including information about the National Park. We not only enjoyed the trip but also the environment education provided to us through your company. That was very useful. Thank you very much.

ULRICH MUELLER   –  
Austria AT
Visited: July 2025 Reviewed: Aug 24, 2025

Email ULRICH MUELLER  |  35-50 years of age  |  Experience level: over 5 safaris

The ideal organisation for our trip around Uganda!!!
5/5

In July 2025 my 2 teenage kids and me were travelling to Uganda! What an experience!!! As soon as we got in touch with African Runners Company it was a great pleasure to start to organise our trip with the most sympatic and helpful Patience from the ARC-office in Kampala.
The proposed tour was afterall the perfect mixture of adventure, sightseeing and relaxing.
Driving through Uganda in a huge Toyota Landcruiser, George our Guide and Driver showed us all the hidden gems of this amazing country.
Our tour: Kampala - Murchison Falls NP - Kibale NP - Queen Elisabeth NP - Ishasa - Bwindi NP - Lake Mburo NP - Kampala

Many big thanks to ARC for making our dream of Uganda with sooooo many amazing impressions come true. Especially we want to thank Patience and George for their great effort throughout the planning and the journey.

Joanne   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 26, 2025

Email Joanne  |  35-50 years of age  |  Experience level: 2-5 safaris

Truly exceptional !
5/5

Review for Our Incredible ARC Driver Mr Matovu Ali.

Our journey with ARC to Jinja, Kanungu, and Kampala was nothing short of exceptional, thanks to our amazing driver Ali. From the very start, he showed the utmost professionalism, kindness, and respect, making our trip not just smooth but truly memorable.

He took the time to show us around Jinja, ensuring we experienced the beauty of the place while prioritizing our comfort and safety. His knowledge of the area and willingness to go the extra mile made all the difference. When we travelled to Kanungu to visit my mother’s burial site, his compassion, helpfulness and understanding touched our hearts deeply. He handled every aspect of the trip with care, patience, and a level of thoughtfulness that is rare to find.

After Kanungu, we visited Kampala, and he once again went above and beyond. He made a special effort to show us the new places around the city, giving us an experience we wouldn’t have had on our own. Exploring Kampala wouldn’t have been better without him—his knowledge, patience, and enthusiasm made every moment enjoyable.

What stood out most was his dedication to our well-being—always mindful of safety, considerate of our needs, and consistently respectful. He is not just a skilled driver but also a genuinely good person who made our journey so much more meaningful ~ I feel I have gained a brother.

If you ever need a driver through ARC, I wholeheartedly recommend him. Thank you for making this trip so special for us!

Thank you ARC !

Keiko   –  
Japan JP
Visited: June 2024 Reviewed: Jun 21, 2024

Email Keiko  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful experience
5/5

We traveled with ARC to the Queen Elizabeth National Park from Kampala. The driver was very friendly and always cared us gentlely.
During the movement in the park, he collected information where we could see animals and worked hard to give us great experience, resulting we saw elephants in communities, lions and hiena in the park. He loved animals himself. His guidance and explanation about the park and animals were fruitful and joyful. We shared experience of the park and lodge each other and made laugh. When we decided to change our plan suddenly, ARC accpeted flexibly, and it made our trip wondeful. Whenever we had questions, we could count on ARC and they were so friendly to develop a trip plan as well. They kindly suggested nice options to discover hidden Uganda! We really enjoyed and had great time throughout the trip!

Tom   –  
Japan JP
Visited: July 2023 Reviewed: Jul 23, 2023

Email Tom  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

They kept on time and so friendly
Our driver lent me biography
They are well known about all species not only birds but also animals reptiles
It was nice trip and I hope I wanna come back

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 12
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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