Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 19
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 21 Reviews
Divya   –  
Saudi Arabia SA
Visited: August 2026 Reviewed: Aug 17, 2026

Email Divya  |  35-50 years of age  |  Experience level: 2-5 safaris

Prompt, polite and efficient.
4/5

Brian was our initial point of contact throughout the safari and lodge booking process, and though we never met him in person, he ensured our trip was well taken care of. Saitoti, our guide cum driver, gave us a great wildlife sighting experience and made our trip as comfortable as possible. He was also patient and accommodating to almost all our requests. Overall, we think it was a good trip, and even though we missed seeing 2 of the big 5 (rhino and leopard), we did catch glimpses of a serval, lion cubs, cheetahs, hyenas, and, of course, the great migration! Amboseli was wonderful for elephant and bird sightings, but the entire park was extremely dusty, so hair cover and mask are recommended. All accommodations suggested were fun, with zebras and giraffes around. Hell's Gate was a bit disappointing overall (mostly a dusty road...maybe good for just cycling), and the visit to the gorge felt scammy, as you are forced to take a guide (for a fee, of course!).

Felix   –  
Germany DE
Visited: July 2026 Reviewed: Aug 7, 2026

Email Felix  |  20-35 years of age  |  Experience level: first safari

Great Experience
5/5

Professionally organized Safari Tour, which was an amazing experience. Brian was very responsive and made sure everything worked out smoothly

Kay   –  
Canada CA
Visited: April 2026 Reviewed: Apr 11, 2026

Email Kay

Eagle eye game spotter, who took care of us so well!
5/5

You can book most lodges through most of the safari companies, but the safari company you choose is important. Brian, from Paul’s was responsive to all my planning questions and requests. Our safari guide Victor is outstanding, he took care of our every need while spotting so much wild life. He is knowledgeable of the history, the animals, the culture. Amazing person who ensured we had a great experience. If you are unsure and are looking for a very reliable group to deal with the team from Paul’s was always on time, always responsive, always wore a smile. I would highly recommend working with Brian and requesting Victor as your guide. You won’t be disappointed.

Elias   –  
France FR
Visited: February 2026 Reviewed: Feb 26, 2026

Email Elias  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing tour !
5/5

Very good recommandations for the tour overall. Nice hotels selection fully in line with our budget. Paul the owner was checking if all was ok every day. We had an exceptionnal guide Victor very keen to show us his beautiful country and the amazing big5 ! unforgettable souvenirs !

CLAUDIA   –  
Colombia CO
Visited: October 2025 Reviewed: Oct 15, 2025

Email CLAUDIA  |  50-65 years of age  |  Experience level: first safari

What's wondefull
5/5

We have an enjoy time. The hotels were wonderfull. The guide was amazing. He had to much experience and knowledge about to find animals in the habitat. He speack english very fluently. The trip was excellent

Sindy   –  
Colombia CO
Visited: October 2025 Reviewed: Oct 15, 2025

Email Sindy  |  35-50 years of age  |  Experience level: first safari

Wonderful tour for the whole family
5/5

I contacted Paul and other agencies, Paul gave me the best price and honestly it was worthy. We went to Maasai Mara, Naivasha and Amboseli. He recommended hotels and all of them were good. We requested a guide in Spanish and he had the best one, very knowledgeable.
I really recommend Paul, he answers fast and is very reliable, what we paid we got

Funmi   –  
United States US
Visited: July 2025 Reviewed: Oct 13, 2025

Email Funmi  |  50-65 years of age  |  Experience level: first safari

First Safari Experience
5/5

When we visited Kenya for a 3 day safari in Masai Mara, our expectations were matched and exceeded.
We thank Brian for planning this trip for us, Brian was always available and flexible to customize our itinerary.
The guide, Victor is a very experienced and professional, we think he's the best.
Highly consider Pauls Untamed.

Tao   –  
China CN
Visited: September 2025 Reviewed: Oct 10, 2025

Email Tao

Patient and responsible
5/5

The tour guides are really experienced, especially Sylvester mukenya and Aron maleto, we spotted many animals.

Richard   –  
Germany DE
Visited: August 2025 Reviewed: Sep 3, 2025

Email Richard  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Richard and not that of SafariBookings.
Not worth the money
2/5

We had booked a private tour. The number of game drives was not carried out as agreed in the service description. The game drives were shorter than agreed.

The accommodation was good.

I cant recommend the company.

Reply from Paul's Untamed Escapades
Reply from Paul's Untamed Escapades
Posted on Sep 5, 2025

Dear Richard,

Thank you for your feedback. We take it positively and will share it with our internal control, training, and management teams for further review.

To clarify, you booked a 7-day safari with us, which you and your partner completed in full. On the first day, before your departure, I personally informed you that your guide, Kevin, would be with you throughout the trip and that he would be available should you have any concerns. I also emphasized that, in case of any pressing matters, you could always reach me directly via WhatsApp call or chat.

From the beginning, everything appeared to proceed smoothly. You expressed satisfaction with the trip, apart from certain days where bad weather affected some activities. I consistently checked in with you every other day, and you confirmed that you were enjoying the experience. On the second-to-last day, I reached out again to ask how the day had gone. You read my message but did not respond.

Two days after the safari ended, you sent me a lengthy message in which you stated that the guide was moody and that some activities were missed. At the end of the message, you demanded a refund and mentioned that failure to do so would result in a negative review. When I asked why you had not raised these concerns during the safari, you did not provide a clear response. Please note that, when necessary, we have always been willing to replace guides mid-safari to ensure our clients’ comfort. Unfortunately, since no concerns were reported during the trip, we were unable to take corrective action at the time.

While Kevin is a competent guide, we acknowledge that experiences can vary from guest to guest. Nevertheless, we regret that you did not find his service fully satisfactory.

You later escalated the matter by threatening legal action in pursuit of a refund, despite our attempts to engage in constructive dialogue.

We want to reiterate that running a safari involves many moving parts, and timely communication is essential to resolving any issues that arise. We take full responsibility for the actions of our guides, and when issues are brought to our attention during the trip, we act promptly to resolve them. For this reason, we strongly encourage open and timely communication from our guests so that concerns can be addressed amicably.

To you and your partner, we sincerely apologize for any disappointment you experienced during your safari.

Kind regards,
Paul Oduor

Amar M   –  
United Kingdom UK
Visited: August 2025 Reviewed: Sep 1, 2025

Email Amar M  |  35-50 years of age  |  Experience level: first safari

INCREDIBLE AND OUT OF THIS WORLD EXPERIENCE
5/5

⭐️⭐️⭐️⭐️⭐️ Out of This World Safari Experience – Beyond Expectations

From the very beginning, our safari trip was nothing short of extraordinary, and this was entirely thanks to Paul and his exceptional organisation. I can honestly say I did not have to worry about a single detail, everything was seamlessly taken care of.

Paul was attentive, professional, and genuinely cared about making sure our experience was perfect. He went above and beyond to listen to what we wanted, tailored the itinerary exactly to our wishes, and executed it flawlessly. It wasn’t just a trip; it was a once-in-a-lifetime journey crafted with care and precision. His communication was excellent throughout, and I felt completely comfortable putting all my trust in him, something I rarely do when travelling abroad.

The tour guide Sylvester was equally outstanding. He was knowledgeable, experienced, and passionate, which made the entire safari so much more meaningful. From spotting wildlife at just the right moments to explaining the smallest details about the Maasai Mara, his expertise added depth to every part of our journey.

What stood out most was how stress-free the entire trip felt. When travelling, there are moments of uncertainty or logistical headaches – but here, there was none of that it was completely smooth experience. Paul had anticipated everything, from transfers to accommodations and travelling. It truly felt like we could relax, immerse ourselves in the magic of Africa, and simply enjoy.

This was more than just a holiday, it was an unforgettable adventure that exceeded every expectation. I would not even consider booking with anyone else in the future. Paul has set the standard so high that I know he’s the only person I would trust to plan a safari again.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 19
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 0
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