Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 36
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 37 Reviews
Zeyan   –  
Australia AU
Visited: June 2026 Reviewed: Jun 25, 2026

Email Zeyan  |  20-35 years of age  |  Experience level: first safari

A truly memorable day trip
5/5

We booked a private day trip from Arusha to Serval Wildlife, with a drop-off in Moshi at the end of the day. We would like to thank Alex for his excellent service. He arrived on time in the morning, drove very safely and smoothly throughout the trip, and made the whole journey comfortable and enjoyable.

We had a wonderful day and really enjoyed the experience. Choosing this private transfer was definitely the right decision. Highly recommended, especially if you are looking for a reliable and professional driver. Thank you, Alex!

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on Jun 26, 2026

Thank you so much for your wonderful review!

On behalf of the entire team, we truly appreciate you choosing us for your day trip.

We are delighted to hear that you had such a memorable experience and that Alex provided excellent service throughout the journey. Your kind words about his punctuality, safe driving, professionalism, and friendly service mean a great deal to us. We will be sure to share your compliments with him he will be thrilled to hear them.

It was our pleasure to arrange your private transfer from Arusha to Serval Wildlife and onward to Moshi. We are happy to know everything went smoothly and that the trip met your expectations.

Thank you once again for your recommendation. We hope to welcome you back to Tanzania for another unforgettable adventure in the future!

Réka and Kolos   –  
Hungary HU
Visited: June 2026 Reviewed: Jun 18, 2026

Email Réka and Kolos  |  20-35 years of age  |  Experience level: first safari

It was perfect and unforgetable
5/5

Choosing Swahili Safari Escape was without a doubt the best decision we made for our trip to Tanzania. We loved and enjoyed every single moment of the experience from start to finish.
The customer service was absolutely outstanding – truly 10/10. Every transfer was perfectly organized, always on time, comfortable, and completely stress-free. Communication throughout the entire process was seamless, and Peter was an absolute pleasure to work with. He was incredibly kind, responsive, and made sure everything ran smoothly from beginning to end.
This safari gave us memories that will stay with us for a lifetime. We cannot recommend Swahili Safari Escape highly enough to anyone looking for an unforgettable experience in Tanzania. Thank you for making our dream safari come true!

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on Jun 19, 2026

Thank you so much for your wonderful review and for choosing Swahili Safari Escape for your Tanzania adventure.

We are truly delighted to hear that your safari was perfect and unforgettable, and that every part of your journey met your expectations. Your kind words about our customer service, organization, and seamless communication mean a great deal to us.

A special thank you for recognizing Peter's efforts. We will be sure to share your compliments with him he will be thrilled to know that he helped make your experience so memorable.

Creating stress-free, authentic, and life-changing safari experiences is exactly what we strive for, and knowing that we helped make your dream safari come true is the greatest reward we could ask for.

Thank you once again for your trust and recommendation. It was an absolute pleasure hosting you in Tanzania, and we hope to welcome you back for another adventure in the future.

Nik   –  
Germany DE
Visited: June 2026 Reviewed: Jun 17, 2026

Email Nik  |  20-35 years of age  |  Experience level: first safari

The Safari Experience of a Lifetime!
5/5

My safari through the Serengeti National Park and the Ngorongoro Crater was truly the best safari experience I could have imagined. A huge thank you to Serengeti African Tours for operating this incredible journey and to Swahili Safari Escape for organizing everything so professionally. Their cooperation created a seamless and unforgettable adventure.
From the very first contact, communication with Seth Msechu from Swahili Safari Escape was outstanding. Every message was answered quickly, thoroughly, and with genuine warmth. The entire process felt personal, friendly, and familiar rather than simply transactional. The Tanzanian hospitality and the heartfelt "Karibu Sana" made me feel welcome from the very beginning.
What impressed me even before the safari started was the extraordinary level of customer service. They even went above and beyond by organizing a personal shopping trip for me to get suitable safari clothing and essentials. I was picked up directly from my accommodation and taken to buy everything needed for the safari. This level of care and support is something I have rarely experienced while traveling and immediately showed how much they genuinely care about their guests.

Outstanding Guides and Chef

The guides and the cook were absolutely exceptional. The food throughout the safari was delicious, varied, and always plentiful. Nobody ever had to worry about going hungry. Every meal was freshly prepared, and even the packed lunches exceeded my expectations.
There were always enough drinks available during the entire safari, ensuring everyone stayed comfortable and hydrated throughout the long game drives.

Incredible Wildlife Knowledge and Safari Experience

Our guides knew the parks perfectly. They navigated effortlessly through the Serengeti and Ngorongoro, always knowing exactly where every lodge and campsite was located without hesitation.
Most importantly, they knew precisely where to drive to maximize wildlife sightings. Their experience and local knowledge allowed us to get incredibly close to many animals while always respecting safety regulations and wildlife. Thanks to their expertise, we were able to see an amazing variety of animals, including the famous Big Five: lion, elephant, rhinoceros, leopard, and buffalo.
It was obvious that the guides constantly communicated and used their experience to position us in the best locations at the best times. This made every game drive exciting and rewarding.
Another aspect that truly impressed me was their patience. The guides never rushed anyone during wildlife sightings and always made sure every guest had enough time to fully enjoy the moment and take all the photographs they wanted. Whether we were observing lions resting in the grass, elephants crossing the road, or a rare rhino in the distance, they patiently waited until everyone in the vehicle had captured their pictures. This attention to detail showed that they genuinely cared about giving every guest the best possible safari experience.

Excellent Drivers and Safety

I have experience driving in such roads myself and can honestly say that these drivers were among the best drivers I have ever encountered. The roads and tracks in the national parks can be challenging, yet the guides handled every situation with remarkable skill, confidence, and professionalism.
Safety was always a priority. The guides consistently looked after the guests and made sure everyone felt comfortable and secure throughout the trip.
Another detail that impressed me was how efficiently and carefully they managed the luggage of all travelers. Every morning and evening, all bags were organized and loaded into the vehicle quickly and perfectly, demonstrating their experience and professionalism.

Excellent Value for Money

The safari offered incredible value for money. Considering the quality of the guides, transportation, meals, organization, wildlife experiences, and overall service, the price was very reasonable.
I chose the camping option, which is an excellent way to experience the parks closely and affordably. However, future travelers should be aware that nights can become surprisingly cold at higher elevations, especially near the Ngorongoro Crater. I would strongly recommend bringing a warm sleeping bag and a flashlight or headlamp for additional comfort.

A Birthday I Will Never Forget

One of the most touching moments of the entire trip was the surprise birthday celebration organized for me. The team arranged a lovely celebration complete with a cake, which was completely unexpected and incredibly thoughtful.
I sincerely appreciate this gesture from the bottom of my heart. It transformed an already wonderful safari into a truly unforgettable birthday memory that I will cherish for the rest of my life.

Final Thoughts

I cannot thank Swahili Safari Escape and Serengeti African Tours enough for the kindness, professionalism, and hospitality they showed throughout my journey.
The guides, drivers, cook, and organizers worked together perfectly to create a flawless safari experience filled with unforgettable wildlife encounters, excellent food, safety, laughter, and genuine Tanzanian warmth.
The communication with Seth Msechu was always friendly, detailed, and reassuring. Every question was answered quickly, and every part of the trip was organized professionally. Throughout the entire experience, I felt welcomed not as a customer, but as a guest and friend.
If you are considering a safari in Tanzania, I wholeheartedly recommend Swahili Safari Escape and Serengeti African Tours. They gave me the best safari experience I could have wished for, an unforgettable vacation, and a birthday celebration that I will never forget.

Thank you for your kindness, your professionalism, your hospitality, and for making me feel so welcome. Asante Sana and Karibu Sana. I will always remember this journey and would choose both companies again without hesitation.

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on Jun 18, 2026

Wow! Thank you so much for taking the time to write such a detailed and heartfelt review. Reading your kind words truly means the world to us.

On behalf of Swahili Safari Escape, we are deeply grateful that you chose to travel with us and trusted us with your Tanzanian safari adventure. Knowing that your experience in Serengeti National Park and the Ngorongoro Crater exceeded your expectations is the greatest reward we could receive.

It was our absolute pleasure to assist you from the very beginning, and I am personally honored by your kind comments regarding our communication and service. We always strive to treat every guest not simply as a client, but as a friend and a valued member of our safari family. Hearing that you felt welcomed by our Tanzanian hospitality and our Karibu Sana spirit makes us incredibly happy.

We are delighted that you enjoyed the dedication of our guides, drivers, and chef. They work passionately every day to create unforgettable experiences, and your recognition of their wildlife knowledge, professionalism, patience, safe driving, and attention to detail will mean so much to them.

It is also wonderful to hear that the wildlife sightings, delicious meals, camping experience, and overall organization made your journey so memorable. Seeing the Big Five and experiencing the beauty of Tanzania's wilderness is something truly special, and we are thrilled that our team helped make those moments possible.

Your birthday celebration was a special moment for us as well. We wanted to make your day memorable, and knowing that it became one of the highlights of your trip fills us with joy. Thank you for allowing us to be part of such a meaningful occasion.

Your recommendation means more than words can express. We are honored by your trust and grateful for your support. Guests like you inspire us to continue delivering exceptional safari experiences with genuine care and passion.

From all of us at Swahili Safari Escape, thank you once again for your kindness, appreciation, and wonderful review.

Asante Sana for visiting Tanzania, and we sincerely hope to welcome you back for another adventure in the future.

Natalie   –  
United States US
Visited: June 2026 Reviewed: Jun 16, 2026

Email Natalie  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing time, thank you Seth!
5/5

The wild life was beautiful. I was so excited to go back to the Crater to see it after 10 years and it was everything that I had hoped it to be. Transportation, accommodations and our guide was absolutely lovely and everybody was wonderful, Godson was a gem and we enjoyed his humor immensely. Seth helped us book the entire tour and if I did another trip I would be going back to him. He went above and beyond helping us out with all the accommodations and making sure everything was set and ready to go. When I made a new friend and asked to change my safari to be with her, Seth made that possible for me with not hassle or issue

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on Jun 17, 2026

Thank you so much for your wonderful review and for taking the time to share your experience.

We are truly delighted to hear that your return to the Ngorongoro Crater after 10 years was everything you had hoped for. It is always special to help create memorable experiences, and knowing that you enjoyed the wildlife, accommodations, transportation, and overall safari means a great deal to us.

We are especially pleased to hear your kind words about our guide. He will be thrilled to know that his humor and guiding made such a positive impact on your journey.

Thank you as well for your generous comments about my assistance throughout the booking process. It was my pleasure to help organize your safari and accommodate the changes to ensure you could share this adventure with your new friend. We always strive to make the planning process as smooth and enjoyable as the safari itself.

On behalf of our entire team, thank you for choosing us for your Tanzanian adventure. We sincerely appreciate your trust and recommendation, and we would be honored to welcome you back for another unforgettable safari in the future.

Stevie   –  
Netherlands NL
Visited: June 2026 Reviewed: Jun 14, 2026

Email Stevie  |  20-35 years of age  |  Experience level: first safari

Great!
5/5

We had a very good experience. We will recommend this to everybody!

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on Jun 15, 2026

Thank you so much for your kind words!

We are delighted to hear that you had a very good experience with us. It was our pleasure to be part of your safari adventure, and we truly appreciate your recommendation. Your support means a lot to our team.

We hope to welcome you, your family, and your friends again in the future for another unforgettable experience in Tanzania.

Safe travels and thank you for choosing us

Jenny   –  
United States US
Visited: June 2026 Reviewed: Jun 5, 2026

Email Jenny  |  50-65 years of age  |  Experience level: first safari

We saw all big 5 animals and many more!
5/5

He was knowledgeable and friendly! Loves his job! We saw everything we expected to see and so much more!

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on Jun 5, 2026

Thank you so much for your wonderful review!

We're delighted to hear that you had an amazing safari experience and were able to see all of the Big Five, along with many other incredible animals. It’s especially rewarding to know that your guide’s knowledge, friendliness, and passion for wildlife helped make your adventure even more memorable.

Thank you for choosing Us. We truly appreciate your kind words and hope to welcome you back to Tanzania for another unforgettable safari in the future!

Mandie Yarington   –  
United States US
Visited: June 2026 Reviewed: Jun 4, 2026

Email Mandie Yarington  |  35-50 years of age  |  Experience level: first safari

Peter is very reliable and his communication is top notch from start to finish and beyond.
5/5

My experience for a 4 day safari was everything Peter described. He communicated with me in the states befor the holiday and guided me in every step of our journey to the time we arrived to the time we left. Even when we were done with the safari. Peter was still available to assist with the extended holiday we had planned in nungwi.. i highly recommend Peter and the company for your holiday.

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on Jun 5, 2026

Thank you so much for your wonderful review and for taking the time to share your experience.

It was truly a pleasure assisting you from the very beginning of your trip planning until the end of your holiday. I am delighted to hear that your 4-day safari met your expectations and that you felt well supported throughout your journey.

At our company, we always strive to provide clear communication, reliable service, and personalized assistance to ensure every guest enjoys a smooth and memorable adventure in Tanzania. Knowing that I could also help with your extended stay in Nungwi makes me very happy.

Thank you for your trust, your kind recommendation, and for choosing Us. We greatly appreciate your support and hope to welcome you back to Tanzania for another unforgettable adventure in the future.

Fabien   –  
France FR
Visited: May 2026 Reviewed: May 29, 2026

Email Fabien

Amazing and unique experience
5/5

Great safary experience thanks to Seth and his team. The trip was well organized, we had a huge support for everything. The camps are very basic but it is part of the experience, the food is extra and we had the opportunity to see a lot of animals thanks to our guide.
If you are looking for an amazing and unique experience we recommand!

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on May 30, 2026

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had an amazing and unique safari experience with Seth and the team. It was our absolute pleasure to organize this trip and support you throughout the journey. We are glad you enjoyed the authentic camp experience, the food, and of course, the incredible wildlife sightings! Thank you for highly recommending us, and we hope to welcome you back for another adventure in the future.

Audrey   –  
France FR
Visited: March 2026 Reviewed: Apr 22, 2026

Email Audrey

The review below is the personal opinion of Audrey and not that of SafariBookings.
Non-professional guide
2/5

We had booked a safari for two people with a French-speaking guide. We don't speak English. We ended up with five of us in the jeep, not with the guide from the company we had booked with, but five English speakers and the English-speaking guide who explained nothing and seemed to enjoy driving very fast. We didn't have time to admire the scenery. We left the camp at 9:00 a.m. Two stars for this beautiful country. But the guide deserves zero; he wasn't interested in us at all and preferred to drive fast. We were left out for four days.

Also, the first day of the safari was spent shopping…



(automatic translation from French)

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on May 17, 2026

Dear Audrey,

Thank you for takingy the time to share your experience with us. We are truly sorry to hear that your safari did not meet the expectations you had when booking with us, especially regarding the French-speaking guide and the overall experience during the game drives.

First of all, we sincerely apologize that the guide assigned during the safari did not provide the level of attention, communication, and care that you deserved. Guest experience is very important to us, and after receiving your feedback, we have already discussed this internally with our driver team during our operational meetings to ensure such situations are corrected and improved moving forward.

Regarding the French-speaking guide, we would like to clarify openly that for shared safaris, especially when groups are combined between different companies and travelers of different nationalities, we unfortunately cannot fully guarantee a French-speaking guide at all times. We currently prioritize guaranteed French-speaking guides mainly for private safaris or fixed Swahili Safari Escape French groups.

In your case, we had successfully arranged a French-speaking guide for your safari. However, due to heavy Serengeti rains, he became seriously unwell during the night before departure and reported sick only hours before the safari started. At that stage, with park tickets already arranged and safari logistics confirmed, cancellation or refund was unfortunately not possible. Instead, we worked quickly to ensure your safari could still continue without interruption.

We also understand your frustration about feeling excluded because the safari was conducted mainly in English. During the briefing, we personally met you to explain the safari details, reviewed the wildlife photos together, arranged dinner support, airport drop-off assistance, and remained available for communication throughout your stay. Until receiving this review, we had not received additional complaints during the safari itself regarding the guide’s driving style or explanations.

About the shopping stop on the first day, unfortunately the shared group arrived later than expected, and some travelers needed to purchase essential toiletries and camping items before departure. We always share a recommended packing and preparation list before arrival to help avoid such delays, but in shared group safaris, some flexibility is sometimes necessary due to different travelers’ needs and schedules.

We also want to be transparent that the price you paid was already offered at a very special rate with almost no profit margin from our side, as part of our effort to expand into the French market and build trust and reviews among French-speaking travelers. Because of this, we are unfortunately unable to provide a financial refund after the safari services and park entries were fully used.

However, we genuinely value you and your feedback, and since you mentioned your wish to return to Tanzania again in the future, we would truly love the opportunity to restore your confidence in us. As a gesture of goodwill, we would like to offer:

1. A special returning guest discount on any future safari booked with us.
2. Additional private safari upgrade discounts if you travel again with friends or family (for example, a group of four or more travelers).

Booking style and safari flexibility can have a significant impact on the overall experience, especially regarding language expectations in shared group safaris. Despite the operational challenges, we truly tried our best to ensure your trip could continue smoothly.

Thank you once again for your honest feedback and for visiting our beautiful country. We genuinely hope we may have another opportunity in the future to provide you with the experience you originally hoped for.

Kind regards,
Swahili Safari Escape

Kaelthas   –  
Malaysia MY
Visited: April 2026 Reviewed: Apr 7, 2026

Email Kaelthas  |  20-35 years of age  |  Experience level: first safari

able to sort out emergency and well-connected
5/5

quick to react and responsive
able to sort out emergency
for.me who book just one day in advance it is very friendly
and i do not have cash and they always support me during the process

Reply from Swahili Safari Escape
Reply from Swahili Safari Escape
Posted on Apr 8, 2026

Thank you so much for your kind words

We truly appreciate your trust, especially with such a last-minute booking. It means a lot to us that you felt supported and well taken care of throughout the process. Our team always strives to be responsive and ready to assist in any situation, so we’re really happy to hear that came through during your experience.

We’re also glad we could make things easier for you, even with the payment arrangements your comfort and peace of mind are very important to us.

It was a pleasure assisting you, and we hope to welcome you again for another adventure in the future

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 36
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Swahili Safari Escape, not SafariBookings