Our Team
Shengena Adventure
- Office In:
- Size:
- 10-20 employees (Founded in 2018)
- Member Of:
- Tanzania Tourist Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $400 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Christina | 35-50 years of age | Experience level: 2-5 safaris
Not luxury but overall a great experience
We booked an 8 day private luxury tour to the Serengeti and Zanzibar. We had a nice guide Stanley and a great time. Saw the big 5 and more and loved all the lodges. The tented ones are very clean and “as luxury as you can get” in the middle of the Serengeti. We had some hot water problems and flushing issues. A lot of the meals are buffets, but they are delicious. There were just some discrepancies we didn’t like on this tour. Communication was great from planning to booking, however, when we got there the guide did not seem to know info on our flights or some other things on the itinerary. I felt like the itinerary wasn’t very specifically detailed, which I should have questioned earlier. Ie-listing our flight times and specific sights in destinations or tours. Also a price breakdown of day. The itinerary did list driving times to places, but not one was correct. They were WAY longer. This wasn’t really based on traffic problems, the roads everywhere are just unpaved and they should be more transparent about driving times. It is hard to have a luxury safari when you are spending 12 hrs in a car every day on bumpy dusty roads and eating hot food for lunch that has become cold over hours and also being out of the fridge that whole time. While tasty.. I was worried a bit about it. The jeep was clean and looked decent, but the ac didn’t work, the armrest broke off one seat during our time and the door was broken on my side. There was no acknowledgement of anything. Thank god we had no further problems on those roads! The first day we chose to hike Mt Kilimanjaro, and it was not stated what entrance we would be using or how long it would take to base camp. The entrance we used was not feasible for a day trip. We also wore sneakers. No one advised us that we needed literal hiking shoes for mud purposes only. This would have been nice to know and communicate! We were slipping everywhere (which is a norm) and it made it very difficult to enjoy. It was also told to us numerous times that the flight to Zanzibar was direct. It was not lol. Also every time we switched places/guides we had to ask the tour operator for names and who was picking us up and when. We shouldn’t have to reach out and do that. No one told us the time of our dolphin tour the second day in Zanzibar, we had no clue which day it was on. They also said 3 hrs long and it was over 5. It was nice and included lunch, but that would have been nice to advise us of all that! Also we booked an 8 day trip, but bc our flight was late night the 8th day they did not give us lunch dinner or anything else. I want to be charged for 7 days then! We complained to the tour operator Omar and he did absolutely nothing but make excuses or not respond. Bc he already had his cash money paid in full a few days prior of course. It’s not much to cover atleast a lunch! When we arrived at the airport the driver tried to charge us again aswell, even tho they stated that was the only thing included that day. Just a lot of discrepancies in communication and certain details that made the trip a little more troublesome and a not so luxurious feel that we were looking for. I’d prob just do more budget accommodations as you are mostly gone on game drives, and bring better shoes for mud and dust. Zanzibar water is nice, but the north might have less tidal/seaweed/sea urchin problems than the east? Just have to be transparent.. even tho we overall had a great experience. I wouldn’t steer away from this company, I would just cover extra bases beforehand. I think a lot of companies are very similar IMO and provide similar services in this poorer part of the world. It is what it is and it’s a once in a lifetime trip!
Reply from Shengena Adventure
Posted on Oct 5, 2026Dear our lovely client,
Thank you very much for taking the time to share your detailed feedback. We truly appreciate the positive comments about Stanley, our guides, the lodges, the food, the wildlife experience, and the overall trip. We are happy to hear that, despite the challenges you mentioned, you still had a great experience, saw the Big Five, and enjoyed your time in Tanzania and Zanzibar.
That said, we would also like to clarify a few points from our side, as some details in the review do not fully reflect the itinerary and arrangements that were confirmed before your trip.
First, regarding the title of the trip, the confirmed booking was “8-Day Great Migration Safari, Culture, Mount Kilimanjaro & Zanzibar.” It was not sold as an “8-day private luxury tour to the Serengeti and Zanzibar.” The itinerary included a combination of mid-range lodges and tented camps, as well as some luxury tented camps. Therefore, while some of the properties provide a luxury-level experience, the entire itinerary was not classified or priced as a fully luxury tour.
Regarding driving times, the times shown in the itinerary were estimated travel times, not guaranteed exact transfer durations. Safari travel in Tanzania can vary considerably depending on road conditions, weather, wildlife stops, traffic, and the condition of unpaved roads. We understand that some journeys took longer than expected, and we appreciate your feedback that these estimates could have been explained more clearly.
Regarding the Zanzibar flight, our booking was made as a direct flight based on the flight information and ticket provided to us. The ticket did not indicate an intermediate stop. If the aircraft made an unexpected stop or change during the journey, this would have been outside our control. Guests can also verify the flight details directly from the tickets that were provided.
Regarding the Mount Kilimanjaro day hike, we sincerely apologize that we did not clearly advise you to bring proper hiking shoes suitable for muddy and slippery conditions. This is something we should have communicated beforehand, and we accept that point. We will make sure this information is made clearer to future guests.
Regarding Day 8, we would also like to clarify that the confirmed itinerary specifically stated that Day 8 included breakfast and the transfer to the airport only. No lunch or dinner was included or charged for that day. For this reason, we were surprised by the complaint that these meals were not provided. We always try to provide exactly what is included in the confirmed itinerary and avoid charging guests for services that are not part of their package.
Regarding the airport transfer, we sincerely apologize for the driver attempting to request payment from you. The transfer had already been paid for by our company, so you should not have been asked to pay again. This was not authorized by us, and we will address the matter internally and take appropriate action to prevent such incidents in the future.
We are also sorry if there were occasions when you had to contact us to confirm driver names, pickup arrangements, or activity times. We understand that these details should be communicated proactively, and this is an area where we can improve our coordination.
We appreciate your comments because they help us identify areas where our communication can be better. At the same time, we believe it is important for future travelers reading the review to have the full context and understand what was actually included, what was estimated, and what was outside our control.
Despite the issues raised, we are genuinely pleased that you enjoyed the wildlife, accommodations, Zanzibar, and the overall experience. Tanzania is an adventure destination, and some aspects of safari travel—particularly long journeys on unpaved roads—can be very different from conventional luxury holidays.
Thank you again for choosing us and for your feedback. We wish you all the best and hope that the wonderful memories from your Tanzania adventure remain the strongest part of your trip.
Kind regards,
Omar
Email steveg | 65+ years of age | Experience level: first safari
very responsive high quality product
we really enjoyed the safari. The guide, Stanley, was very informative, friendly and knew where to go to give us the highest opportunity to see the wildlife. The quality of all of our hotels, lodging, camps were top notch and exceeded our expectations. Food was also very nice for all of our meals. We wanted to see as much wildlife as possible, but if we were given a chance to do it again, I would plan a couple of slower days during the week long safari to better experience some of the lodging ammenities. Would highly recommend Shengena. Excellent value for the money. Shengena pricing was very competitve and lower than most other larger operations.
ES
Email Sofia | 35-50 years of age | Experience level: first safari
It was a wonderful experience!!
It was a wonderful experience, thanks to the entire Shengena Adventure team! Everything was handled very professionally; they respond incredibly fast to every email and question, and they are great at solving any issues. The accommodation and food were unbeatable, and best of all was our amazing guide, Stanley! We recommend them 100% and would undoubtedly do it all over again!
Email Sandy | 50-65 years of age | Experience level: first safari
Amazing
We had a wonderful tour of the national parks and the serengeti. We saw so many lions, elephants, giraffes, baboons, zebras, hippos,and so many more different animals. Amazing to see them living free and together in the same spaces. We had a wonderful view of the Great Migration of the wildebeest and the zebras crossing the river. Unbelievable that everywhere you looked you saw herds of wildebeest. Our guide Stanley was very informative and en excellent driver across some of the Rockies dirt roads he kept us safe and knew the best places to spot the animals. He was very patient with us when we wanted to stop and just watch ornifnwe had to go to the shop just one more time!
CN
Email Rachel | 20-35 years of age | Experience level: first safari
A professional and friendly company
It is a great and unforgettable experience. There are too many impressive moments to write, my favorite leopards, the smiled elephants, elegant giraffes, the crossing, biting flyings... Thanks for my my guide Heriel, he is professional, nice, wise and has strong execution capability, thanks for taking me to see all the animals I wanted to see, the sunrise and sunset, the local shops ranther than the scenic shops...And also my consulting manager Omar, he can always respond and solve problems timely, the accommodations he booked are also very good, like Dove, Ngorongoro Farm House.. Wish see more hunting time next time!
DE
Email Ulf | 50-65 years of age | Experience level: 2-5 safaris
Experienced, excellent connected and well organized guide.
Fantastic experience of the three national parks Tarangire, Ngorongoro and Serengeti in seven days. Experienced, professional guide, knows exactly the hotspots for a unique safari experience. We also succeeded to see the Great Migration in the Northern Serengeti. We have made sensational pictures and will keep unforgettable memories. Everything well managed including excellent camps. Absolutely recommendable and great value for the money.
Email Tanny | 50-65 years of age | Experience level: first safari
Perfect Organization, Communication, Value and Safari!
What a wonderful experience working with Shengena Adventures! I found them online through reviews and read up on them. I decided to take the chance and did not regret it for a moment! Amazing!
After careful research Shengena stood out. I was looking for value for money, safety, quality and experience, and Shengena had all of those.
Omar really helped so much with all our planning - he was informative, responded quickly and answered all of my questions (and zo had a lot)! He always made me feel comfortable with the choices we made and helped guide our decision to make the most of our experience. Everything was perfect.
The accommodation was so good and the staff were very friendly. We had everything we needed and the food was delicious.
Also, our guide/driver, Stanley, was incredible!! He made us feel at home here in Tanzania, is a BRILLIANT driver and is so knowledgeable! He knows so much about the wildlife and the plants and trees - my husband and I just couldn’t believe how lucky we were to have such a wonderful guide! And he provided very tasty lunches made sure we had everything we needed. We would highly recommend him!
The all terrain vehicle was comfortable and had charging stations and a fridge! It was easy to spot wildlife and take pictures.
We had an excellent experience and would highly recommend Shengena! Thank you for the wonderful memories!
CN
Email Bingqing | 35-50 years of age | Experience level: first safari
Exceptional 7-Day Journey in Zanzibar and Ndutu – Highly Professional Service
I recently completed a 7-day itinerary through Zanzibar and Ndutu, and I am writing this review to commend the exceptional service provided by the team, specifically Omar and Stanley.
Efficient Coordination by Omar
The planning process with Omar was highly professional and seamless. During the consultation phase, Omar demonstrated an extensive knowledge of the region and the logistics involved. He was remarkably attentive to my specific requirements, efficiently customizing the quote and itinerary to ensure all my needs were met. Throughout the duration of the trip, he remained in constant contact, coordinating every detail to ensure the transition between locations was flawlessly executed.
Expert Guidance by Stanley
Our guide, Stanley, provided an educational and enriching experience. His deep expertise was evident not only in his ability to locate the Big Five but also in the comprehensive briefings he provided at every stage of the journey. As a first-time visitor to Africa, I found these insights invaluable for gaining a holistic understanding of the environment. Stanley’s attention to detail is remarkable; for instance, he took the time to observe and explain the unique "dancing" gait of local lizards—a fascinating detail I would have otherwise overlooked.
Conclusion
For anyone seeking a well-organized and insightful expedition in Tanzania, I highly recommend this team. Omar’s meticulous planning and Stanley’s expert guiding made for an outstanding and highly professional travel experience.
IT
Email Serena M. | 20-35 years of age | Experience level: first safari
Highly recommended Tanzania experts
I recently had the pleasure of traveling with Shengena Adventure, and I can confidently say it was one of the best travel experiences of my life. From start to finish, everything was handled with professionalism, warmth, and attention to detail.
The entire itinerary was very well organized, allowing us to fully enjoy every moment without any stress. Every aspect — from transportation to accommodations and daily planning — was perfect.
A special mention goes to our guide, Stanley. His deep knowledge of wildlife, local culture, and the environment made the experience incredibly enriching. He had an amazing ability to spot animals from incredible distances and always positioned us perfectly for the best views and photos.
If you are looking for a highly professional, reliable, and truly top-tier tour operator, I highly recommend Shengena Adventure. They delivered a flawless, five-star experience in every possible way.
Email UD | 20-35 years of age | Experience level: first safari
Amazing
We had an amazing guide who explained everything in great detail. It was a once in a lifetime experience and I’m glad i experienced it with this shengena adventures.