Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 31
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 31 Reviews
Pablo   –  
Spain ES
Visited: August 2026 Reviewed: Aug 27, 2026

Email Pablo  |  20-35 years of age  |  Experience level: first safari

Flexible and caring
5/5


Our experience with Firefich has been absolutely amazing. From the very beginning, Michelle helped us organise our trip with great care and flexibility, always adapting the plans to our needs and what we were looking for.

Once we arrived in the country, the support continued to be exceptional. They helped us with everything we needed, from checking our rental car to make sure it had everything necessary for the trip, to helping us find a camera repair shop when we had an issue with our camera.

It was incredibly reassuring to know that we had someone we could rely on and who was always willing to help, even once we were already travelling.

A 10/10 for Firefich, and especially for Michelle. Highly recommended! We would definitely choose them again for our next trip.

Brausch and Sheila Niemann   –  
France FR
Visited: May 2026 Reviewed: Jul 26, 2026

Email Brausch and Sheila Niemann  |  65+ years of age  |  Experience level: over 5 safaris

The care and service provided by firefinch was above all expectations.
5/5

communications: Our tour operator, Clive, was available for every query promptly and friendly and helpful.
service: we were treated with respect and enthusiasm and all our tour needs were met with pleasantness and kindness.
value for money: We got more than what we expected for our specified budget.
reliability: perfect.
tour: we travelled more than 5000kms in a safe, comfortable 4x4, over many different road surfaces, through ever-changing landscapes arriving at our pre-booked destinations, as described in the digital travel plan, to be greeted warmly at all lodges. Each day was a wonderful experience of the beauty Namibia, all expertly arranged and managed by Firefinch Safaris . The additional car hire for our trip to South Africa was managed smoothly, including papers for the border crossing. Our 2 month South Africa and Namibia experience was enjoyed with the comfort of knowing that Firefinch Safaris and Car hire were at the end of the phone with secure and instant response when ever we needed them. Thank you Clive.

Katharina   –  
Germany DE
Visited: May 2026 Reviewed: Jul 24, 2026

Email Katharina  |  35-50 years of age  |  Experience level: first safari

Lovely Namibia Tour planned from Clive
5/5

Everything was well planned and we enjoyed our road Trip. The car was fantastic and every recommended lodge was amazing. Clive was already reachable for questions. Our tour started in windhoek than over Otjiwarongo to the etosha . After that Direction Erongo and Swakopmund. Sossusvlei and Kalahari . 12 nights. The most beautiful lodges were: Otjiwa collection eagles rest, Ai Aiba painting lodge and le Mirage Resort .

Ailsa   –  
United Arab Emirates AE
Visited: May 2026 Reviewed: May 20, 2026

Email Ailsa  |  35-50 years of age  |  Experience level: 2-5 safaris

Well organised tour and fabulous safaris
5/5

Excellent service leading up to the tour from Michelle, always answering queries and sorting any issues we had on our side. Manfred expertly led our private tour from start to finish, very polite, fun and flexible. Although it was a lot more driving than we are used to we did see a lot of the beautiful country, learnt a lot about the Flora & Fauna and local tribes and culture. The safaris did not disappoint and even on the outside roads Manfred spotted an array of wildlife for us. Also the accommodation and food were brilliant throughout, even for 2 pescatarians. Would highly recommend.

Paula   –  
Portugal PT
Visited: March 2025 Reviewed: Mar 28, 2026

Email Paula  |  50-65 years of age  |  Experience level: 2-5 safaris

One dream adventure
5/5

We were a group of 6 friends. Everything was wonderfully prepared and organized
We live in Portugal, very far away and firefinch safaris took very good care of us.
Service, reliability , the tour itself. All great

David Grant   –  
United Kingdom UK
Visited: February 2026 Reviewed: Mar 14, 2026

Email David Grant  |  65+ years of age  |  Experience level: 2-5 safaris

We arranged our trip with Firefinch Safaris and found their services to be highly professional.
5/5

We booked our 15 day Victoria Falls and Namibia safari with Firefinch Safaris and found the experience exceptionally well organised from start to finish. From initial planning to our return home, every detail was handled professionally by Michelle, giving us complete confidence throughout the journey.
Beginning at Victoria Falls, we enjoyed a helicopter flight, guided walks, and a sunset cruise on the Zambezi before travelling through Botswana and Namibia. Highlights included boat safaris on the Chobe River, game drives in Chobe National Park and Etosha, and stays at a range of superb lodges set in spectacular locations along the Okavango River and across Namibia’s wilderness.
Once we began the self drive portion of the safari, Firefinch’s comprehensive documentation proved invaluable, providing clear directions, accommodation details, and practical guidance for each stage of the journey. Despite travelling independently through remote regions, everything ran seamlessly.
The accommodation was consistently of a high standard, wildlife sightings were outstanding, and the warmth and hospitality of the Namibian people left a lasting impression. This safari represented excellent value for money, and we would not hesitate to recommend Firefinch Safaris to anyone seeking a professionally planned African adventure.

Laura   –  
New Zealand NZ
Visited: December 2025 Reviewed: Jan 15, 2026

Email Laura  |  35-50 years of age  |  Experience level: first safari

Amazing! So helpful and thoughtful, we were totally blown away
5/5

We had the most amazing experience. The accommodation was above expectations and Michelle went above for us. Every transfer and movement was ready and waiting for us. The plan was very easy to use and informative. Would totally recommend to others seeking easy travel through Africa. Thank you!

Valetnin   –  
Spain ES
Visited: December 2025 Reviewed: Jan 2, 2026

Email Valetnin  |  20-35 years of age  |  Experience level: first safari

Always available and careful to make a top trip
5/5

My trip to Namibia was an unforgettable experience. From the vast dunes of Sossusvlei to the incredible Swakopmund, every day felt unique. The landscapes are simply breathtaking, and the sense of space and freedom is unlike anywhere else. A perfectly organized journey that exceeded all expectations and left me wanting to return.

Adriana   –  
Italy IT
Visited: November 2025 Reviewed: Dec 30, 2025

Email Adriana  |  50-65 years of age  |  Experience level: 2-5 safaris

very professional
5/5

We organized the trip with Mr. Clive, who immediately proved very attentive to our needs and created the tour based on our preferences, giving us excellent advice.
There were four of us, and everything went very well.
The accommodations and vehicle were perfect.
So, I'd say it was an excellent experience.

Erin A.   –  
United States US
Visited: December 2025 Reviewed: Dec 23, 2025

Email Erin A.  |  50-65 years of age  |  Experience level: first safari

We had a great time. The guide was knowledgeable, helpful and generous with his information.
5/5

We had a great time on safari with the private guide arranged by Firefinch. Firefinch was professional, made everything easy and was flexible when I messed up my flights. We enjoyed the experience so much. It was important for us to use a local operator that booked with local guides and vendors in Namibia. We also appreciated that in a less busy season, we were able to see so many animals and have an authentic time in Namibia.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 31
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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