Youthful, Experienced Safari Guides
Baby Bird Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2023)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $130 to $750 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Giulio | 20-35 years of age | Experience level: first safari
A disappointing experience
Unfortunately, our safari experience was extremely disappointing.
We did not travel directly with this agency's own driver. Instead, the agency subcontracted our safari to a third-party driver, and unfortunately the service we received was very poor.
Out of six planned game drives, three were missed. At first, we were told that we would have to pay extra for them, but later the driver admitted that the game drives had simply not been done because of his own mistake. We also missed a planned lunch.
During the game drives, the driver often did not listen to the radio or communicate with other drivers, which is very important for locating wildlife. He spent a lot of time on his phone, played music loudly, and seemed to have very limited knowledge of the animals and the parks. He also frequently ignored our requests.
We were also supposed to stay at Salt Lick Safari Lodge, which was one of the reasons we chose the trip, but we were instead accommodated at Sarova Taita Hills Game Lodge without what we felt was an adequate explanation.
The Kenyan parks and wildlife are incredible, but unfortunately the organization and guiding service we received seriously damaged the experience. While we understand that the agency subcontracted the safari to a third-party driver, the agency is still responsible for the service it sells to its customers.
Based on our experience, I would not recommend this agency unless they significantly improve their organization and, especially, their choice and supervision of subcontracted drivers.
IT
Email Marco | 20-35 years of age | Experience level: first safari
Amateurs
We really had an unpleasant experience with this agency
In particular:
* Extra rooms booked: at every accommodation, an additional room was booked and paid for even though it was not necessary, resulting in an unjustified increase in the total price we paid.
* Downgrade at Saltlick: we had specifically requested to stay at Saltlick Lodge, but we were instead accommodated at Taita Hills, which is a lower-category and less expensive property than the one we had agreed upon.
* Night game drive: the night game drive was almost cancelled because the required payment to the park had not been made by your agency. We therefore risked missing an activity that was part of the agreed itinerary and paid by us in advance
* Morning game drives: the quotation clearly included a game drive every morning, but this activity was not provided on approximately 2 out of the 3 mornings planned.
* Lack of assistance: the assistance provided by agency throughout the trip was essentially non-existent. When these issues arose, we did not receive the support or assistance we would reasonably expect from the agency responsible for organizing our trip.
We believe that, taken together, these issues significantly affected our experience and that the services provided did not match what had been agreed and paid for.
We did not receive any response, nor an apology for the problems encountered, and, above all, an appropriate refund, taking into account both the services we paid for but did not receive and the differences between what was agreed and what was actually provided.
IT
Email Antonio | 20-35 years of age | Experience level: first safari
The most professional service in Kenya
It was an incredible experience. This company is a very professional tour operator and our guides, Omar and Grace are very professional operators. I would like to recommend this tour operator especcially if it will be the first time in Kenya. Very great job🇰🇪
ES
Email Manuel | 50-65 years of age | Experience level: first safari
Fine
I'd like to travel in group. I did a private trip, but I'd like to find others travellers and to live the experience together
Email Zoe | 50-65 years of age | Experience level: first safari
Amazing safari trip!
We booked 2 night/ 3 day safari with baby bird. Chin and Chris were lovely. We had good communication before we arrived in Kenya.
We requested 2 nights at salt lick but one was at Taita Hills resort, which to be fair was just as nice. Beautiful surroundings. Both hotels were great- clean, good food, welcoming staff.
Baby bird had clear agenda and were always on time to collect us and drop us off. The Jeep was fun, quite old and full of character, just want is needed when on safari. Lots of water provided throughout.
The team did there best to show us all the animals in both Tsavo East and Taita Hill reserve. We were very luck and saw so many an amazing animals, it was like being in a wild life documentary,including a female lion, male lion and 4 cubs waiting for their mother… it was a dream! The team told us lots about all the animals and had great knowledge. They were quiet on day one- and so were we, but as we asked more questions it got better- ask questions! We had a great time! Would recommend highly. Thank you- we also got great photos!
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Email Martina | 20-35 years of age | Experience level: first safari
Amazing experience
It was a truly beautiful and unforgettable experience! We saw so many animals, and our guide was very kind.
The agency was also helpful. We had a problem at the beginning, but they find a solution quickly.
Thank you so much for this wonderful experience. We recommend this safari!
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Email Angela magro | 20-35 years of age | Experience level: first safari
The Safari was a wonderful experience, Thanks to Chris and the driver
The organization of safari was easy, and baby bird help us in finding the right solution for our joirney. We spent 4 days in Safari, the accomodations were awesome and the game drives we’ll organized.
Email Robbie | 35-50 years of age | Experience level: 2-5 safaris
Very good
Good value for money. Communication was easy via whatsapp
ES
Email Jordi | 20-35 years of age | Experience level: first safari
Great organisation
The tour was great, they managed to merge two difrent safaris in one, adapting it to our wishes. We started at masai mara, and ended in Diani.
A special thanks to Dominique, our driver, who always wss there to inform us about all the details.
Reply from Baby Bird Tours and Safaris
Posted on Aug 4, 2026Wow, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
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Email Leonardo | 20-35 years of age | Experience level: first safari
Excellent experience
We did a three days safari and everything was perfect.
Chris and Abdalla were very kind and available to accomplish all our requests, we’ve seen their efforts to make sure our safari would be a great experience and we appreciated that.
Communication was ok also, from the airport pick up to the very end.
Definitely recommended.
Reply from Baby Bird Tours and Safaris
Posted on Aug 4, 2026Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.