Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 215
  • 4 star 4
  • 3 star 2
  • 2 star 3
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 225 Reviews
Saeyeon Park   –  
South Korea KR
Visited: September 2026 Reviewed: Sep 12, 2026

Email Saeyeon Park  |  20-35 years of age  |  Experience level: first safari

Unforgettable Masai Mara Safari
5/5

Willy was an absolutely incredible guide for our Masai Mara trip! He is wonderfully warm, friendly, and super easy to communicate with, while maintaining the utmost professionalism in his work. On top of that, the price was very reasonable for the amazing quality of the safari. Thanks to his passion and dedication, we were able to spot so many animals and witness incredible wildlife moments. 3 nights were definitely not enough—we didn't want to leave!

Ben   –  
United States US
Visited: August 2026 Reviewed: Sep 10, 2026

Email Ben  |  35-50 years of age  |  Experience level: first safari

The trip of a lifetime
5/5

We are a family of 6 from New York with kids ages 9 to 17. After researching and getting several quotes, we booked a 2-week safari and beach trip in Kenya with Splendid Vacations. Before, during, and after we booked we had numerous communications with Alice asking all kinds of questions and follow-ups. She was extremely responsive and helpful, even overnight and at early hours East Africa time.

We had the trip of a lifetime! Kenya is spectacular. The people we met were incredibly kind and hospitable. It is hard to imagine a better place to visit.

We feel very fortunate to have been paired with our guide and driver, Alex Masila. He was an A+. The game drives in Masai Mara, Lake Nakuru, and Amboseli were fantastic for everyone in our family. We saw "the big 5," which was excellent, and we also saw all kinds of other wildlife in all kinds of settings and scenarios, including lots of instances with no one else around and with such peace and serenity. Alex has some magic tricks that keep him several steps ahead out there. He also is extremely knowledgeable, and has a great feel as a host and guide. He was also simpatico with our autistic 9-year-old. He felt like part of our family by the end of the safari.

The lodgings were magnificent. In one instance a lodging on our original itinerary was full, and Splendid instead booked an alternative lodging that was better at no additional cost. The beach resort was spectacular.

The transportation was reliable. The jeep was flawless, even over the potholed roads with their African massage. Our train ride to Mombasa and flight back to Nairobi also went without a hitch.

In addition to the game drives, the added excursions were unforgettable. Some of the highlights were the walk along the Masai River, the boat tour on Lake Naivasha, the visit to a Masai village, and the snorkeling day trip at Kisite Mpunguti Marine National Park and Wasini Island.

If we are ever lucky enough to return the first thing we'll do is contact Alice and Alex to book with Splendid again!

Saskia   –  
Belgium BE
Visited: August 2026 Reviewed: Sep 1, 2026

Email Saskia  |  50-65 years of age  |  Experience level: 2-5 safaris

Splendid !
5/5

Highly recommended! Splendid Vacation organized our family trip to Kenya and Tanzania perfectly. Excellent communication from travel agent James, fast responses, transparent pricing, great choice of lodges and tented camps, great guides (Alex and Toni), seamless Kenya-Tanzania border crossing. We also appreciated their regular check-ins during the trip to ensure everything met our expectations. A professional, reliable and customer-oriented travel agency. Thank you for an unforgettable experience !

Hoay Wan   –  
Singapore SG
Visited: August 2026 Reviewed: Aug 26, 2026

Email Hoay Wan  |  35-50 years of age  |  Experience level: first safari

Amazing vacations
5/5

From my first contact with Dennis regarding quotations to the follow-up with Janet, their communication was always prompt, clear, and professional. Janet, who picked me up at the airport, was incredibly kind and gentle. She consistently checked in on me throughout my safari to make sure I was enjoying the experience. My driver and guide, Augustine, was absolutely wonderful. He is knowledgeable, well-prepared, and genuinely passionate about what he does. He has “binocular eyes” that could spot animals from miles away and I truly enjoyed the safari experience very much.

Giulia, Emma, Alessandra e Andrea   –  
Italy IT
Visited: August 2026 Reviewed: Aug 24, 2026

Email Giulia, Emma, Alessandra e Andrea  |  under20 years of age  |  Experience level: first safari

A Journey of the life
5/5

All was PERFECT !!!! Since the beginning James was quick to respond and he immediately understood our requests and he arranged for us an unforgettable 8 days Safari (Masai Mara, Lake Nakuru, Amboseli). The accomodations that he choose for us were very clean, safe and close to the parks. The food was delicious, varied, and plentiful.
What about our guide Dominik? He is a tireless driver and he made us feel very safe during the trip outside and inside the parks. Thanks to him, we were able to observe all the animals we wanted to see up close, including the Great Migration.
He always answered to our questions and explained the wildlife behaviours.
We higly recommend Splendid Vacations
Thanks James and Dominik, for making this trip UNFORGETTABLE!!!

Martina & Giovanni   –  
United States US
Visited: August 2026 Reviewed: Aug 23, 2026

Email Martina & Giovanni  |  35-50 years of age  |  Experience level: first safari

Amazing safari, incredible guide — just plan ahead on logistics
5/5

A fantastic safari! Our driver and guide, James, was simply outstanding: he had an incredible depth of knowledge, could spot animals from a great distance, and was always flexible in adjusting the daily drives whenever needed. If we ever return to Kenya, we’d definitely request him again.
The one piece of advice we’d give to anyone planning this tour is to have a brief call with the agency beforehand to go through the itinerary in detail. In our case, we weren’t informed of just how many hours of driving we’d actually face between stops, which made some days more tiring than expected. We also wanted to see the wildebeest crossing, and assumed it would be easier in August to catch than it turned out to be — we later learned you really need to plan a full day for that alone. On top of this, we had booked a lodge with a swimming pool, but because of the schedule we only arrived in the evening and left the next morning, so we never actually got to enjoy the pool or the property itself. Had we known this in advance, we would have either chosen a more budget-friendly lodge for that night or added an extra day to actually make use of it.

We shared this feedback with the agency, who responded with great openness: they explained that some of the accommodation initially planned in the Mara was no longer available, which lengthened the transfers, and they acknowledged they could have given us more guidance upfront on distances, timing, and how to plan around the crossing.

That said, the overall experience was wonderful.

Jen   –  
Canada CA
Visited: August 2026 Reviewed: Aug 22, 2026

Email Jen  |  65+ years of age  |  Experience level: first safari

Splendid!
5/5

Everything listed as included was provided. The accomodations were excellent!
Mike and Alex went out of their way to make sure we saw all the animals possible on safari!
Very reliable. Always showed up on time. Our luggage was kept safe in Nairobi.
Excellent value for money.
So glad we included Lake Nakuru and Naivasha in our itinerary

Ruth   –  
Canada CA
Visited: August 2026 Reviewed: Aug 21, 2026

Email Ruth  |  20-35 years of age  |  Experience level: first safari

Really fun and wonderful experience
5/5

Our safari experience was really great. Alex was a wonderful guide and river. He was able to get us the best views of the animals and was very knowledgeable about everything as well. He was able to predict where the animals would be and therefore we were able to see all of the Big 5 animals and the ugly 5 as well. Would definitely recommend Splendid Vacations, and especially Alex as the driver/ tour guide.

Monica, not the banana one, but the other one who Alex thought that complained a lot.   –  
Canada CA
Visited: August 2026 Reviewed: Aug 21, 2026

Email Monica, not the banana one, but the other one who Alex thought that complained a lot.  |  Experience level: first safari

Detail oriented, flexible, good organization.
5/5

Our drivers/guides were Alex and Mike for us 13 people in the group. I sat in Alex’s 4x4.

Alex knows where to take us to see the big fives and the ugly fives. We have seen all of them thanks to his Safari experience. He drove extra miles to get the perfect angles to see them. He was able to anticipate which directions the animals would head to and he was right each time, so much so we noticed that other vehicles would follow us.👍👍👍

Alex also tried to accommodate our requests such as stopping for sunset photos and change routes at the last minute, etc.

His experience was the key success factor to our very satisfying Safari experience.

Nicole   –  
United States US
Visited: July 2026 Reviewed: Aug 20, 2026

Email Nicole  |  35-50 years of age  |  Experience level: first safari

Alex was beyond incredible!!
5/5

Alex was our driver for our trip and he was perfect for our group! We were two families with a total of 3 teenagers and Alex was a hit with everyone. He was so knowledgeable about the area the animal where to go and answered all of our crazy questions, including personal ones. He was constantly on the phone talking with other drivers to make sure that we were able to see anything and everything possible. So kind and such a pleasure to be around. After our Safari, we went on for another week to a different destination and literally talked about Alex every single day. Would have been the same without him! Thank you Alex!!!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 215
  • 4 star 4
  • 3 star 2
  • 2 star 3
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Splendid Vacations, not SafariBookings
  • The tours offered by Splendid Vacations are subject to their terms & conditions