Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 22
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 23 Reviews
Lisa   –  
United States US
Visited: August 2026 Reviewed: Sep 18, 2026

Email Lisa  |  35-50 years of age  |  Experience level: over 5 safaris

Locally owned custom luxury travel at a reasonable cost
5/5

I was happy to find Deluxe Vacations Uganda here on Safari Bookings. I had reached out to a few of the larger safari outfits that do luxury travel in the area and it felt a little cookie cutter, not to mention very expensive. Deluxe is run and operated by its owner, Godwin, who will help put together a trip that matches your interests and in my opinion, a more reasonable cost (around 40% less expensive while still using top-of-the-line lodges). Looking at their website I found several activities that I hadn't seen in other's lists. Of course other operators can add in these items, but knowing Deluxe offers these regularly and has experience was a big plus. I had a lot of comfort knowing they are locally owned and have regular interaction with the lodges and rangers who you interact with during all your activities in the national park. This is not a company that's advising you from London based on a trip they take once a year. We did everything from chimps to gorilla trekking to boat safaris and mountain hiking and it was all wonderful.

One of the nicest things about Deluxe is you know exactly what you're getting, the vehicles are exactly as nice as they look on the website and yours for the entire duration of the trip, along with your guide. We spent 12 days with Emmanuel and left as friends, he always had our comfort and safety as highest priority. Although it is very safe and welcoming in Uganda so there is not a lot to worry about, we did have to work out some meal options for my partner who is gluten intolerant. Lodging varies depending on where you are in the country, but we definitely had several where the service was a good as you receive at any 5* resort globally, and all the lodges were lovely. You might gain weight from all the food they offer, the portion sizes are plentiful in Uganda.

Overall if you want a VIP trip without the high price tag I recommend Deluxe. You're getting a local owned and operated business that's supporting the country and community directly, and the trip will be bespoke and high quality. From the minute you arrive to the minute you are dropped off you will be well cared for.

Martin Thierer-Lutz   –  
Germany DE
Visited: August 2026 Reviewed: Sep 15, 2026

Email Martin Thierer-Lutz  |  50-65 years of age  |  Experience level: first safari

High end nature experience
5/5

We booked a two weeks birding and photographing tour for two people. Communication and booking process were smoth and easy - Godwin provided all information and reacted within a few hours on all upcoming questions. The safari itself was stunning! The two guides had an incredible knowledge and when they spotted an animal they always tried to give us the best position for taking photos. Benjamin and Nicolas made the tour comfortable and turned this holiday into a "you will never forget" experience. Beside 315 (!) bird species we saw a wide range of other wildlife e.g. Tree Lions, Leopards, Hyaena and various monkeys. Another highlight was the Chimpanzee Tracking - you should not miss this! Accomodation and food was great. Staff was always very friendly and helpful. The tour surpassed my expections by far. It was worth every single Dollar! Thank you Godwin, Benjamin and Nicolas

Lutz Duerselen   –  
Germany DE
Visited: August 2026 Reviewed: Sep 14, 2026

Email Lutz Duerselen  |  65+ years of age  |  Experience level: over 5 safaris

Unforgettable birding safari
5/5

We booked a 2 weeks birding tour for two people. Booking process was smooth and Godwin provided all necessary information. He designed the tour according to the individual needs for us bird photographers. The safari led us through almost the entire country exploring nature by game drives and forest walks. We had two experienced birding guides (Benjamin and Nicholas), who were with us all the time and always eager also to find rare species. Their birding skills were really incredible. Finally we observed 315 bird species during a two weeks trip! This is about a third of all Uganda birds! We did not expect this. Our guides always tried to get us in an optimal position for taking great photos. Aside from the birds, Uganda was also very impressive for its wildlife. Especially the Chimpanzees and tree lions impressed us very much. Accommodation and food was great and staff always very friendly and helpful. Vehicle and all organisations were perfect. The trip was worth every Dollar! I can really recommend Deluxe Vacations Uganda and if you are a birder ask for Benjamin and Nicholas the forest man!

LynseyS   –  
United Kingdom UK
Visited: July 2026 Reviewed: Jul 6, 2026

Email LynseyS  |  35-50 years of age  |  Experience level: first safari

100% recommend, you will have the adventure of a lifetime in the safest of hands.
5/5

We came across this company on Safaribookings.com and in all honesty we were a little dubious to start with booking with a company we had never heard of before, but the reviews were good, the itinerary ticked all the boxes and was competitively priced, so we took the leap of faith and booked, and we were so very glad we did.
From start to finish everything was so well organised and professional, and communication was quick, clear and concise. When it came to planning the trip and itinerary, nothing was too much trouble for Godwin; he understood clearly our requests and created an amazing wildlife and birding itinerary to meet our budget and was very communicative at every step. Then came the actual trip; our guide Emanuel was amazing, always on hand for advice and supporting us through each activity. He was both professional and personable, extremely knowledgeable, and really made our trip that extra special and stress free. The whole trip and every activity lived up to all expectations, highlights being the shoebill at Mabamba Swamp, the rhinos at Ziwa, the chimpanzees in Bodongo Forest and then everything at Murchisons NP, from the powerful and breathtaking falls to spotting lions on the savannah and finding hyenas by flashlight before dawn. In total we tallied 201 bird species and 31 mammals.
We would 100% recommend booking with Deluxe Vacations, you will not regret it, you will be in the best and safest of hands with Godwin and his team.
We will definitely be returning and booking with them again to visit the national parks on the west side of the country.

David Culham   –  
United Kingdom UK
Visited: May 2026 Reviewed: Jul 3, 2026

Email David Culham  |  50-65 years of age  |  Experience level: 2-5 safaris

Everything you would hope a tour operator would supply, info, support, guidance & peace of mind.
5/5

Without the biggest fear dealing with an operator found on Facebook is that it is a scam! & with the need to send ÂŁ1000`s to pay for it, while the bank is screaming scam,scam is very worrying! Me included. But dealing directly with Godwin via WhatsApp, (calls & messages), almost daily, & some due diligence, I can confirm that Deluxe Vacations Uganda are 100% real & 100% trustworthy. A delight to deal with from start to finish. Keeping us up to date wrt the Ebola outbreak in DRC, which was very well policed in Uganda & we never felt threatened by it.
On arrival at Entebbe members of their team collected our hold luggage while we were held up at immigration. Once through we were met by Godwin & our driver/guide Ema, a quick chat & the bags were loaded & off to our first hotel, (which was stunning).
During the tour the accommodation was excellent. Lovely rooms & food set in glorious surroundings. We do not have a single moan!! Our guide was easy to get on with, good sense of humour & a deep knowledge of his country & wildlife. We were primarily on a birding holiday, so local bird guides were supplied at most locations to ensure we got the most from our trip.
All in all, we can thoroughly recommend Deluxe Vacations Uganda. Excellent communication, service, reliability, itinerary, accommodation, guide & value for money. Use with confidence & enjoy the Ugandan experience.

Cora   –  
South Africa ZA
Visited: March 2026 Reviewed: Mar 16, 2026

Email Cora  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent, nothing was too much to ask. They went out of their way to make the experience amasing!
5/5

We went on a birding experience with friends for my husband's 60th birthday. From the start Godwin was excellent working out a customized tour that did not only suit our budget but also included all our requests. His communication and follow up on special requests changes was never too much to ask. We did zoom meetings and he gave valuable information not once did we feel that all the questions and demands was too much. When we arrived, they were all at the airport and we almost felt as if we already know them. Emmanual our guide was extremely knowledgeable, patient and went out of his way to always check on us and to make sure we had everything we needed. All our activities and guides assigned to take us out was also hand-picked. When we wanted to add on our program, they did everything possible to accommodate us. Highlights was the Shoebill stork, and the guides had to work extremely hard to show it to us! The Chimpanzees and Gorilla trekking, words cannot explain the feeling and the experience we had you will have to visit to know what this is about. The birding is excellent and all the special touches along the way especially on my husband's birthday made this an experience we will treasure forever. The accommodation and food were also great!!

Rafael   –  
Switzerland CH
Visited: February 2026 Reviewed: Mar 5, 2026

Email Rafael  |  35-50 years of age  |  Experience level: 2-5 safaris

A trip to remember
4/5

We went for a short trip to Uganda, especially for the Gorilla trek. Deluxe Vacations Uganda planned a great week for us and everything went smoothly. All rooms were more or less ok, except for some minor details. The only bad experience was the last night, where we had some encounters with bedbugs. All in all it was a great experience and we would recommend Deluxe Vacations Uganda!

Klara   –  
Czech Republic CZ
Visited: February 2026 Reviewed: Feb 21, 2026

Email Klara  |  50-65 years of age  |  Experience level: 2-5 safaris

The most unforgettable safari experience.
5/5

I would like to share a truly heartfelt and very positive review of Deluxe Vacations Uganda, who organized an absolutely exceptional journey for us through Uganda.
From the very first contact until the final day of our trip, everything was perfectly arranged — highly professional, yet genuinely warm and personal. A very special thank you goes to our guide, Emanuel. He was incredibly caring, attentive, calm, and extremely knowledgeable. Thanks to him, we felt completely safe at all times and truly looked after — not just guided through a program, but personally cared for.
The wildlife experiences in Uganda were simply unforgettable. The close encounters with animals in their natural habitat were deeply emotional and once-in-a-lifetime moments. Everything was conducted with great respect for nature and for the local communities.
The accommodation was luxurious, comfortable, and beautifully integrated into the surrounding landscape. We traveled in a very comfortable, well-maintained vehicle, and the food throughout the trip was excellent — fresh, delicious, and of high quality.
We were also touched by the kindness of the people, the friendliness of the staff everywhere we went, and the constant warm smiles of the local community, which made the entire experience even more special.
If you are looking for an exceptional, safe, and truly authentic Ugandan adventure at a high standard, I can wholeheartedly recommend Deluxe Vacations Uganda. This journey exceeded all our expectations. đź’›
And all of this at a great price 👍

Amber   –  
United States US
Visited: January 2026 Reviewed: Jan 19, 2026

Email Amber  |  20-35 years of age  |  Experience level: first safari

5 Day Adventure with Gorilla & Chimp Trekking
5/5

I recently completed a 5 day vacation with Deluxe Vacations Uganda (including gorilla and chimpanzee treks), and it was the perfect experience from start to finish. The owner of the agency, Mr. Godwin Naturinda, is super prompt and responsive to any questions, and my driver/guide Mr. Emmanuel ensured that everything ran smoothly during the trip. The itinerary allowed me to see so many places in Uganda (game drives at Lake Mburo NP, scenic boat rides at Lake Bunyoni in addition to the trekking), which is one of the reasons why I chose this operator. Mr. Emmanuel knew the roads very well and was always on time. We even took a "shortcut" where we drove through Queen Elizabeth NP and got to see elephants! Because of the busy itinerary, I greatly appreciated having every detail taken care of, and it was well worth the money I spent for a private guide. Uganda is a beautiful country, and of course the gorilla trekking is magical!

I traveled as a solo female from the US, and I felt completely safe during the entire trip. (This was also my first time in Africa.)

Bart Jongeneel   –  
Netherlands NL
Visited: October 2025 Reviewed: Nov 6, 2025

Email Bart Jongeneel  |  65+ years of age  |  Experience level: over 5 safaris

Professional
5/5

Travelled 11 days with driver and guide James from Entebbe to Kigali.
Well organised, super friendly. New the roads. No hassles, perfect experience.
Came mainly for birds and monkeys and apes. I was never disappointed.
Would book with them again for sure.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 22
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Deluxe Vacations Uganda, not SafariBookings
  • The tours offered by Deluxe Vacations Uganda are subject to their terms & conditions