Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 20
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 21 Reviews
Josefina   –  
Argentina AR
Visited: September 2026 Reviewed: Sep 22, 2026

Email Josefina  |  20-35 years of age  |  Experience level: first safari

No doubt this is the right choice! You will have an amazing experience and it will matter.
5/5

I was picked up in my hotel in Kigali (Rwanda) by Henry and Denis, and driven to Uganda through the Katuna border for the Gorilla tracking experience. I was traveling alone, and the agency took care of my gorilla permit, my hotel booking, my meals and every (private) transfer until I was dropped off back in Kigali. At every step I felt completely safe and taken care of by Henry and Denis who stayed with me the whole 3 days. They even bought me an adaptor and got me local cash to buy crafts. They waited for me and cheered when I came back from my Gorilla tracking hike. We had an great time together driving through the incredible sights Rwanda and Uganda have to offer.
Henry and Denis also took me to see the work they do in their community with part of the money earned by the agency. Henry's wife, Daisy runs Heart 2 Heart, a school for little kids that live in the area around the Bwindi National Park. The kids not only get educated, but also fed. As it is the only place where they can get 2 meals per day. Denis also works at Jungle Java, a coffee shop that also supports the community by giving access to a source of income for the parents.
I was able to meet the kids, see the classrooms and have a delicious cup of coffee while appreciating the amazing work this people are doing for their community. I also was able to get a guided walk around the village of the Batwa tribe and see how they used to live inside the Bwindi forest.
I cant recommend this enough. Not only you get to have your amazing travel experience; you also get to make it matter and have an impact on the lives of these amazing people.

Sandy Greaves   –  
Australia AU
Visited: May 2026 Reviewed: Jun 30, 2026

Email Sandy Greaves  |  65+ years of age  |  Experience level: 2-5 safaris

Richard provided an experience that was magestic and unforgettable.
5/5

When it comes to Safaris, I think this one ‘takes the cake’. I’ve just experienced my third safari, having visited Kruger National Park in South Africa, then Nairobi & the Masai Mara in Kenya, now to be fortunate enough to experience a safari in Uganda, complete with a Gorilla encounter and encounters with the Big 5, all in their natural habitat, as our stunning accommodation was perfectly located in National Parks. Our guide Richard had NO boundaries when it came to delivering the ‘BEST EVER’ experience at every location and whilst we were on tour to celebrate a milestone birthday for our friend, some of the ‘WOW FACTORS’ made me wonder….who’s birthday is it. We were ALL so blown away at the length Richard went to, to give us the BEST experience.
You know Uganda was never on my bucket list, but having just experienced what we have just returned from, I suggest you put it on yours…. You’ll never forget OR regret it.

Kim Baldwin   –  
Australia AU
Visited: May 2026 Reviewed: Jun 10, 2026

Email Kim Baldwin  |  50-65 years of age  |  Experience level: 2-5 safaris

Memorable and the Perfect experience of what Uganda has to offer
5/5

From start to finish Richard and his team gave us the most memorable experience in Uganda. The attention to detail for my husband’s 60th was above and beyond. The magical experiences from rhinos at Ziwa, sundowner in Kipedo, drinks by the amazing Murchison falls, tracking leopard and lion, chimpanzee and the finale Habituation experience with the Gorillas a highlight and truly worth it. We also had the most heart warming visit with a local school heart to heart now forever in our ♥️ . Our second visit with Richard I am happy to provide any recommendations. We will be back.

Reinhardt   –  
Austria AT
Visited: February 2026 Reviewed: Mar 2, 2026

Email Reinhardt  |  50-65 years of age  |  Experience level: first safari

An Unforgettable Safari Experience in Akagera!
5/5

Our safari in Akagera National Park was absolutely incredible, and that is largely thanks to our amazing guide, Denis from Musana Tours. If you are planning a trip to Rwanda, we recommend him highly enough!
From the very beginning, Denis was professional, reliable, and always on time. He is an exceptionally safe and skilled driver, which allowed us to relax and fully enjoy the breathtaking landscapes.
Denis went above and beyond to ensure we saw as much wildlife as possible. He has a keen eye for spotting animals and shared so much knowledge with us throughout the journey. What we appreciated most was how he tailored the experience to our individual wishes—nothing was too much trouble for him.
The lodge he arranged for our overnight stay was also superb—comfortable, beautiful, and the perfect place to unwind after a day of exploring.
Denis wasn't just a guide; he was a constant, helpful presence by our side who made the whole trip seamless. We would rebook with him in a heartbeat! Thank you, Denis, for making our time in Rwanda so special.

Jessica   –  
United States US
Visited: January 2026 Reviewed: Jan 16, 2026

Email Jessica  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing trip great value!
5/5

This tour was great from start to finish. The booking process was smooth and the communication response time was excellent. The tour itself did not disappoint. Being able to stay in Akagera National Park was truly special and the ability to tailor the trip to our specific desires was perfect. The accomodations, food and staff were all more than we hoped for. Our guide Richard was punctual, knowledgeable, friendly and had a great sense of humor. I would highly recommend Musana Tours and Travel and will hopefully be able to travel with them again in the future.

Simone Soliani   –  
Italy IT
Visited: January 2026 Reviewed: Jan 13, 2026

Email Simone Soliani  |  35-50 years of age  |  Experience level: first safari

Ethic, professional, friendly. Top agency
5/5

Musana is an excellent agency. They organized a 9 days safari tour in Uganda very well scheduled and balance. The owner Richard is very friendly and professional and can create the trip following your requests and necessities. Innocent and Henry, the team that guides us are very prepared, professional e so funny. Me and my friends will never forget the amazing experience. Super recommended!

Valeria Africa   –  
Philippines PH
Visited: January 2026 Reviewed: Jan 10, 2026

Email Valeria Africa  |  35-50 years of age  |  Experience level: 2-5 safaris

Denis didn’t just drive us from Kigali to Bwindi—he took care of us every step of the way
5/5

Denis was an outstanding driver from our 2am pickup in Kigali to Bwindi.
He made sure we were comfortable and informed throughout the trip.
His explanations about the gorilla trek and road conditions were very helpful.
Highly recommended—professional, kind, and reliable.

Perla Natalia   –  
Colombia CO
Visited: August 2025 Reviewed: Aug 17, 2025

Email Perla Natalia  |  35-50 years of age  |  Experience level: over 5 safaris

They are kind and met my goals
5/5

It was lovely to meet a family of beautiful gorillas. I hope they continue to conserve them and promote ecological restoration in neighboring farmland areas to increase the area where these incredible animals live.

Michal   –  
Slovakia SK
Visited: March 2025 Reviewed: Mar 27, 2025

Email Michal  |  20-35 years of age  |  Experience level: 2-5 safaris

Gorila trek plus school visit as bonus
5/5

I had great time with guide Denis. After great trek, he took me to lokal school, where children had ready great dancing and singing show for me. After that he took me for Ugandian dinner, which was included in price.

Steven   –  
Sweden SE
Visited: December 2024 Reviewed: Dec 24, 2024

Email Steven  |  35-50 years of age  |  Experience level: 2-5 safaris

Wildlife experience of a lifetime!
5/5

My family and I had the privilege of experiencing an unforgettable journey with Denis, our amazing guide from Mousana Tours. Our trip began with a three-day safari to Murchison Falls National Park, where we had the chance to see four of "The Big Five" and many other animals in their natural habitat. The highlights included the magnificent waterfall and a relaxing boat ride on the Nile. It was an experience we will cherish forever.

Denis was an outstanding guide – always attentive, humble, and dedicated. His knowledge and friendly demeanor made the entire trip even more memorable and enjoyable.

After our safari, my sister and I continued on to Bwindi Impenetrable National Park to see the majestic mountain gorillas – a lifelong dream come true. This is truly an experience everyone should have at least once in their lifetime. Despite the long drive from Kampala, it was worth every single minute.

During our stay, we lodged at Bweza Lodge, a wonderfully located place in the national park. The service at the lodge was exceptional – undoubtedly some of the best I have ever experienced. A big thank you to the staff for your warmth and hospitality; you made our stay absolutely incredible.

Finally, I would like to extend my heartfelt thanks to Denis for taking such great care of us throughout this magical journey. Your kindness, professionalism, and inspiring personality made everything so much better. We are grateful to have shared these memories with you.

We highly recommend Mousana Tours to anyone looking to experience Africa's incredible wildlife and culture in the best way possible. Thank you for an unforgettable adventure!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 20
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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