Great team work, end result is great success
African Sunset Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2010)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $50 to $600 per person per day (USD, excl. int'l flights)
Reviews
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Email Justin Lotak | 35-50 years of age | Experience level: 2-5 safaris
Our tour operator was kind and enjoyable to be with
We had a great trip with African Sunset Safaris, and our guide Haron took care of our trip to ensure everything went smoothly (which was a difficult task with COVID changing so many rules so frequently). We saw more wildlife than we imagined we would - throughout Masai Mara, Serengeti, Ngorongoro Crater and Kilimanjaro. Overall it will be a trip we remember for the rest of our lives. Thank you Haron and African Sunset Safaris!
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Email Paul | 35-50 years of age | Experience level: first safari
Geoffrey Giraffe is the BEST!
A group of 6 of us went to Masai Mara in Kenya as well as Serengeti, Ngorongoro Crater, & Kilimanjaro in Tanzania. Haron worked with us to coordinate the entire trip (including PCR testing) & was always quick to respond to our questions. Everything went smoothly as far as getting picked up on time & border crossings. I was especially surprised & pleased with the level of food & accommodations for our mid-range safari. I think we got a great value for our money. In Tanzania, our guide was Geoffrey who we began calling Geoffrey Giraffe (ever shop at Toys R Us?). Geoffrey is not only a great guide but also a great guy! He is a jovial character who made sure we saw as much as possible during our time with him. I highly recommend African Sunset Safaris!
BE
Email Claire Robin | 35-50 years of age | Experience level: 2-5 safaris
Best experience to see the mountain gorillas
We had an absolutely fantastic 7 day tour of Uganda travelling with Haron from African sunset Safaris. This trip had been planned for two years and had to be postponed in 2020. Haron was very responsive and accommodating throughout in making sure that my permits and reservations and accommodations were taken care of and rearranged.
Haron is knowledgeable and extremely professional in all aspects. He knows his way around all the parks and is familiar with many of the park rangers and staff in order to make sure you have the best experience. He enjoys taking photos as much as we do and he made sure we got the best photo opportunities whether we were in the truck or on my chimpanzee and gorilla tracking - he made sure the other guides were also taking care of me.
Haron provided great company and lots of interesting facts as we drove through the country. We saw different chimpanzees in different groups and mountain gorillas
Highly recommend Haron and African sunset safaris... thank you thank you.
MX
Email Ernesto González | 35-50 years of age | Experience level: first safari
Excellent Job, he knows very well
Our trip was fantastic, my girlfriend and I took a 10 days safari tour that include Kenya and Uganda.
I began the communucation with Haron (the owner of african Sunset safaris) since july for planning all the places that we want to visit.
We have a vehicle for us and the trip guides (Haron and Charles). They have a good sense to found animals in the safari places and they told us about this characteristics.
The communication was very good, we was curious about kenyan and africancan culture, in highways time we make a lot of question that they kindly ask.
The service was excellent, in game drives we have enough time stop to see animals and take photos.
The trip was all included: hotels, meals, transport, fligth Nairobi to kampala.
We was lucky to see rinos, one cheeta, one leopard and many lions. In uganda we was very close to a gorillas family.
Really was a incredible experience
SG
Email Yi Heen | 20-35 years of age | Experience level: first safari
The owner lies a lot and even now he is lying.
We have spoken with the platform master and he has suggested to give an update so here goes:
First, I would like to address the issue of refund. As mentioned, the agreement we made at the police station was for Haron’s African Sunset Safari to make a FULL refund BY 19 SEPTEMBER 2021, please refer to the attached. Haron only made his first partial payment on 28 September, second partial payment on 22 October. And as of today, 6 November, the FULL refund has not been received. Can you imagine after all these mistakes and injustices against yourself, Haron had the audacity to tell you to bear transaction costs when refunding you? Especially when he had a chance to repay you in person (and avoid these fees) but he chose not to. Because of this, we waited an entire day (until 9pm) at the police station - while we are on holiday.
Next, I would like to bring your attention to his responses to our reviews.
The person supposed to do ground handling in Tanzania had some problems…
(RESPONSE: We have proof and voice recordings that Haron was in cahoots with the Tanzanian middleman and tried to cheat the Tanzanian agency. We even found out about Haron’s threats because he was exposed. He is a manipulative and scary man.)
We did inform them of the only two hotels we would change more than a month before they travel…
(RESPONSE: To be precise, we certainly were not given more than a month’s notice. We were notified of the latest change (13 Jul) to one of the hotels 3 weeks before our trip. Not forgetting to mention the last hotel which Haron insisted to have booked, but when the officer called the hotel at the police station, they confirmed that payment WAS NOT made. We spent our last night scrambling to find another hotel to stay in because of Haron’s lies.)
There are so many lies Haron made that we can’t even list all of them.
It is telling when a tour operator responds to every bad review with rebuttals of their innocence. African Sunset Safaris is one such operator.
It is also laughable that this is the first sign of apology from Haron to us and it only comes when he is replying to a bad review instead of expressing his remorse sincerely in person, he is clearly putting on a show.
Haron, we know you are reading this. As the owner of an agency, please have the decency to reflect upon your actions. You owe us an apology and of course the balance of the refund. With that being said, do not expect us to take down our reviews as the agreement has been void by you.
Of course we can take failures, not everyone is perfect. What we cannot take is when it is happening everyday of the trip and the owner ignores you when he can’t find an excuse for his actions.
Of course, attaching a photo of the agreement he made with us to get away from the police station that day. That should serve as proof and give anyone reading this enough warning to steer clear.
Email Keziah | 20-35 years of age | Experience level: over 5 safaris
Amazing clientele with great services.
Good communication.
Always on time.
Drivers observe Road Rules.
Very clean and well serviced vehicles.
Best drivers who are fun and engaging.
Would highly recommend them for tours and Safaris.
Email simo | 20-35 years of age | Experience level: over 5 safaris
Offers quality reliable service
I had a great experience , communication was excellent and one was updated and advised incase of any changes in travel or vehicle replacement transfers . Our driver kept time and was very friendly , we enjoyed good hospitality under his care. I would recommend African sunset to anyone to want to experience Adventure or travel in a stress free and fun way, every shilling spent was worth it.
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Email Marie Underwood | 35-50 years of age | Experience level: first safari
Wonderful Guide !
Thank you Haron for going above and beyond for my group! Rest assured he is the real deal.
He drove my customers to the Masa Mara village .
Organized outings
Did an emergency pickup for us.
I will ALWAYS use Haron when I travel to Nairobi .
BG
Email BROSHTILOVA-NIKOLOVA VALENTINA | 35-50 years of age | Experience level: first safari
Safe and reliable
Friendly, reliable staff, good service and affordable price
Email Sharon Delphine | 20-35 years of age | Experience level: 2-5 safaris
Mindblowing experience of exploring wildlife and nature in Kenya staying at the perfect locations
We went to Masai Mara and Nakuru for 3 days and 2 nights. Perfect and professional service from the tour operator including customizing the package to suit our schedule and finding the most ideal places to stay. Their expertise and in-depth game drive knowledge is very impressive. The 3 days of travel was nothing but full of great memories forever to cherish. Thank you for the amazing experience. Looking forward to return to Kenya to explore more places.