Our Team of Proffessional Safari Experts
Safari Update Travels
- Office In:
- Size:
- 1-5 employees (Founded in 2016)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $75 to $150 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Esther | 20-35 years of age | Experience level: first safari
He was excellent!!!
They provide best services and communication from the moment you approach them for a trip till the day of your trip...the trip to masai mara was worth it and I received good services both from the hotel where I was staying to my tour guide..everything surpassed my expectations and I enjoyed.
Would highly recommend booking a trip with them
HR
Email David Jakov | 35-50 years of age | Experience level: 2-5 safaris
Great guide and excellent communication
We traveled to the Masai Mara for three days with Safari Update Travels. Silas did a great job of outlining every aspect of the trip in preparation and was extremely responsive to all of our questions both before and during the trip. Because of Mark, our driver and guide, who was quite knowledgeable, we were able to observe a lot of the animals in the Masai Mara. The glass home in Jambo Mara, which featured first-rate amenities, was where we stayed. Please be aware that Jambo Mara's power is turned off between midnight and early morning due to the facility's reliance on solar energy. However, it was cool at night, so we were unconcerned. I heartily endorse Safari Update Travels for relieving us of all our travel worries and making the trip very enjoyable,
DE
Email Eduardo | 20-35 years of age | Experience level: first safari
Helpful Operator, they answer quickly my inquires.
An unforgettable experience, we had a great time. A reliable Safari Tour. The Guide, Ken, did an effort to find the big 5.
CZ
Email Leila Armani | 20-35 years of age | Experience level: 2-5 safaris
A weekend I will never forget!
Absolutely fantastic few days in the Maasai Mara. Linsel from Safari Update Travels was excellent in finding me a trip that was within my budget but met (and exceeded) all my expectations! My guide was friendly and knowledgeable and was very good at finding animals. We saw everything including elephants, leopards, giraffes, hippos, ostriches and even a cheetah family. The 4x4 was also a good choice and I would recommend choosing this option over the van as it really makes a difference (both in terms of comfort and in terms of how far off the beaten track you can go). The campsite (Lenchada tourist camp) was rustic but perfect for what I was looking for - felt very much at one with nature! Would highly recommend Safari Update Travels who were super helpful throughout and provided me a really fantastic experience.
Email Mercy | 20-35 years of age | Experience level: over 5 safaris
This is the best tour company compared to the rest I have engaged before...
Xavier's communication prior and during the trip was dope...Transfers were well organized. He kept in touch with the hotel to ensure his guests were well attended to...
CH
Email Shanelle Brock | 20-35 years of age | Experience level: 2-5 safaris
Amazing views of Mt. Kilimanjaro
I highly recommend this tour with Simon he’s an amazing safari guide. We started the drive very early morning since the park is quite far and we wanted to have a better chance of seeing many animals. Along the way we made a stop at a really nice souvenir shop. As we got closer to the park, we were able to clearly see Mt Kilimanjaro which was really exciting. The drive throughout the park was unbelievable. I saw a lot of animals just to mention; elephants and giraffes which are my two favorite animals. After the safari we stopped at the Ol Tukai Lodge campsite for lunch. The restaurant and camp was absolutely beautiful. We were given a tour of the rooms by one of the hosts, they are top notch with beautiful ambience. Before driving back to Nairobi we stopped at the Masai Mara village. I had the chance to interact with the community and experience their culture and day to day activities. Overally I rank this tour a solid 10/10. I don’t think it could have gotten any better. Safari Update Travels are the best!
PT
Email Rebecca Chuck | 35-50 years of age | Experience level: over 5 safaris
Amazing Amboseli Day Trip Adventure
We had an excellent 5 star experience on our day trip to Amboseli National Park. Our tour guide David was simply remarkable. David was punctual, he picked us up early and drove responsibly the entire 3 hour drive from my pick up location to the park. The vehicle was clean and David came well-equipped for the day with water and a pair of binoculars. David suggested an earlier start and I’m glad that we made the sacrifice because we got the opportunity to see a lot of animals including; cheetahs, elephants, giraffes, herds of wildebeests, buffalos, hippos, hyenas, other antelopes, pink flamingos, and we even visited a Masai village. Throughout the trip David shared interesting facts about Kenya, the animals and interesting sites. The views in Amboseli National Park were absolutely stunning from the volcanic hill and it was worth the 10 minutes walk. To top off the trip, we had a luxurious meal at the Kibo Safari Lodge before heading to the Masai village and then back to Nairobi. We felt safe traveling as a couple with David, a professional and ethical tour guide. I highly recommend traveling with Safari Update Travels because of their professionalism.
Email Mary | 20-35 years of age | Experience level: over 5 safaris
Amazing
The trip to Masai Mara was really good. The agency kept in contact to confirm all was going well or to check whether there was anything me and my friends needed. It was a great experience! The agency replies very fast, is really well organized, always on time and gives you options according to your budget. The driver was very nice and attentive, we got a chance to see a lot of wild animals!
CH
Email Agata | 20-35 years of age | Experience level: first safari
Overpriced dishonesty, don't go with them!
Unfortunately, can't recommend this company. Their offer and price doesn't reflect the actual services and the moment you have a complaint they stop responding. We booked a group mid-range safari but everyone else in the group booked a budget one, so we paid double (or triple?) and got the same service but accommodation. The jeep was far from luxury and they promised a goup of 6 ppl but ended up cramming 8 people in the small jeep most of the time. We also paid for 2 entries to Masai Mara but were taken once, while everyone else in our group went on the extra game drive and we were not told about this (!!!). The only positives were the accommodation and the driver - he was great and we managed to see plenty of animals.
Reply from Safari Update Travels
Posted on Mar 6, 2023Hi Agatha,
Thank you for your taking your time to write us feed back on your safari experience.
We wish to respond again to your review just like we had responded through our agent (Xavier), who has been in communication with you directly through WhatsApp before and after your safari.
We note that your booking was done directly through our agent (Xavier ) with the help of your friend. He tailored the itinerary as per your recommendations, and you both agreed on the price.
We are grateful you enjoyed the accommodation. Being a group joining safari the rates for each guests varies according to which Camp/lodge category they stay at ..PRICE varies as some book Luxury,Mid range or budget Camps/Lodges but still share same Jeep during game drives.
For joining safaris a jeep has a Maximum of 8 seats where if low bookings are experienced we serve 6 pax per car while on good day 8pax travel in one jeep. We have never had a small or big jeep as the size of all we provide are the same.
Also, we note that you were Notified of your itinerary before you booked and briefed in the morning of your safari.
It is also important to note that we received positive feedback from our clients who did the same safari with your group.
We once again regretfully apologise for the inconvenience experienced on your safari.
We acknowledge this as a positive criticism and We promise to do better and Improve on our services.
PT
Email Virgil Pete | 50-65 years of age | Experience level: over 5 safaris
Amazing Experience with Safari Update Travels
We had an amazing safari to Amboseli National Park with Safari Update Travels which really surpassed our expectations. Amos made sure we saw a wide variety of wildlife and took his time in making sure he executed his duties. My family really wanted to see elephants up close and Amos was able to track and take us to a herd of elephants that crossed over right in front of our cruiser. Amos is an expert in his field extremely knowledgeable. He shared a lot of facts about the wildlife, landscape & surrounding areas during the trip. He made sure my family and I had an amazing time, he was a pleasure to talk to, kept us entertained throughout the whole trip and we felt safe through the entire trip. Thank you Amos and Safari Update Travels.