Reviews

Sort By: Date Most Helpful Rating 21-30 of 54 Reviews
Azadinho   –  
Portugal PT
Visited: July 2018 Reviewed: Aug 20, 2018

Email Azadinho  |  35-50 years of age  |  Experience level: first safari

Very exotic safari with a incredible guide
5/5

If you want to learn anything about Kenya wildlife you just have to get Karanja and his green car. Its the best way! Amazing journey that started in Nairobi, then to Lake Nakuru where we have seen a real chase. Karanja (safari guide) is always looking for this moments and the peacefull ones.
Masai Mara was the REAL safari, and doing our first safari of life here with Karanja was really amazing and believe me, National Geographic is wonderfull but this is awsome.
First you decide what you want to see and for how long and Karanja look for it. We have seen cheetah, leopard, elephants, buffalos, lion, lioness, giraffes, zebras, rhinos, crocodiles, bushbuck, gazelles...
Karanja took us to a places where nobodys was and we've seen dozens of elephants, lionesses, and beautifuls and rares antelops in a absolute silence. And that part was perfect to us because so much people and so much cars around you is a litle bit annoying (second week of July is very crowdy because of the wildbeests imigration, but - for us - is the best time to do safaris: all the animals are starving and ready to kill to eat).
Karanja is a very good professional safari guide because he respect all the nature and the animals around you. You feel that you are in a sanctuary very well protected and you feel that all animals matters, not only the big 5.
It was a dream and a privilege to be in Kenya with Features Africa Journeys and we certainly come back soon to see others nationals parks with this amazing tour operator.

Chris R   –  
Canada CA
Visited: July 2018 Reviewed: Aug 14, 2018

Email Chris R  |  50-65 years of age  |  Experience level: first safari

Very accomodating and knowledgable. Good sense of humor and well spoken.
5/5

Great experience and all the parks we visited were wonderful. The staff at the places we stayed treated us very kindly.

Doruk   –  
United Arab Emirates AE
Visited: July 2018 Reviewed: Aug 8, 2018

Email Doruk  |  20-35 years of age  |  Experience level: first safari

Honest & Professional Group of People
5/5

Me and my fiancé took a 4 day trip to Masai Mara with Features Africa. It was the best travel experience we ever had in our lives. They have delivered an exceptional service of hospitality from the beginning untill the end of our trip in Kenya. Everything they did for our comfort was above and beyond of our imagination. They even upgraded our hotels/room types, provided beverages in our safari vehicle with no cost and added extra stops to our trip at our request without a problem.

Karanja was extremely helpful before and during the trip, while our guide/driver Anthony was a true professional in his field of work and provided the best opportunities to get close to the animals without being disrespectful to the way of life in the park.

Our trip to Kenya wouldn't have been the same without Features Africa. We would definitely recommend them to any travelers who would require a local help while in Kenya.

Rene Jørgensen   –  
Denmark DK
Visited: July 2018 Reviewed: Jul 26, 2018

Email Rene Jørgensen  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic safari
5/5

Communication on email before booking, regarding parks, camps etc. was very good.

Save money and do not have any concerns regarding booking directly with features africa journey - Everything was so good and anything went smooth and as agreed.

Karanja met us at the airport and introduced us for the best safari guide in Africa; Danson. He was such a good driver, and even better guide, and we learned a lot about Africa, the animals, people and culture with more. Danson was joyful and friendly, always with a smile and a good sense of humor. We had such a good time.

Thanks to you all for a fantastic safari from all my family.

Angela   –  
United States US
Visited: May 2018 Reviewed: Jun 14, 2018

Email Angela  |  50-65 years of age  |  Experience level: first safari

Truly Magical
5/5

I wasn't holding much hope when we told Karanja and Steve that we'd like to see all Africa Big Five game animals during our trip, but they DELIVERED!

We saw so many animals during our trip. Herds of gazelles, impalas, cape buffaloes, elephants, and many more. Who could even imagine hyenas would be so cute! We were so close to one of them that we were all compelled to jump off (but didn't) the jeep and pet its fluffy fur! The movie Lion King truly did not do them justice. We all laughed when one of the baby elephants mocked charging us and tried to trumpet when its family was crossing the road in front of us. It really took our breath when we witnessed a leopard feeding and a male lion in the bush on the day before we left!

From the first email correspondence to the last day to the airport, Karanja and Steve are genuine and made us feel welcomed and safe. It was truly a privilege to tour Africa safari with them.

If you want to see animals, don't go to the zoo, go to Africa. If you want to experience magical moments, don't go with others, go with Karanja and Steve. I know I would!

Vikas   –  
India IN
Visited: June 2018 Reviewed: Jun 13, 2018

Email Vikas  |  35-50 years of age  |  Experience level: 2-5 safaris

Don't miss the services of Features Africa if you are in Kenya
5/5

Must stay that i am falling short of words to desribe the amazing experience that the four of us had with Features Africa. Their zeal for delighting customers and providing par excellence service is phenomenal. From the time, i interacted with Karanja for booking over e-mail and then for co-ordination on whatsapp, i could get a clear sense of being in touch with somebody who was thoroughly professional and comprehensive. Things were smooth from the word go from the moment we got picked up from the Nairobi Airport.

Special mention for Nicholas who was our guide cum friend during our 3 days trip to Masai Mara. He is an extremely likeable and polite guy whose huge frame belies the gentleman that he is. With a charming smile that disarmed us from the time he came to pick us up on day 1, he took us on a great safari trip to the open grasslands of Masai Mara where we could spot almost all the animals that the African safaris are famous for. He even went out of his way to take a detour to Lake Naivasha while that was not in our itinerary. Overall for each of the elements of the trip from the itinerary planning to quality of the accomodation at Masai Mara to the food to the covering of the game rides within the park, i would give a definte 10 on 10 to Features Africa and would recommend all to go with them to get an experience & services of a lifetime.

Nell   –  
France FR
Visited: May 2018 Reviewed: May 19, 2018

Email Nell  |  under20 years of age  |  Experience level: first safari

amazing breathtaking experience
5/5

The safari tour was absolutely amazing, had no idea that we were going to get so close to the animals and see more than the big five. Our guides were super friendly and had so much knowledge about Kenya. Would definitely recommend!

Sara Wild   –  
France FR
Visited: May 2018 Reviewed: May 19, 2018

Email Sara Wild  |  50-65 years of age  |  Experience level: first safari

From the first email response to the final day of the holiday it was fabulous!
5/5

Everything was great, communication, organisation, accommodation & the itinerary was perfect. We were blow away by our experience & being able to get up close & personal with such a beautiful environment & amazing wildlife, it really was a holiday of a lifetime! Our guides Karanja & Steve were fantastic hosts & the people of Kenya so lovely & genuine. We will be back!!

Necip   –  
United Arab Emirates AE
Visited: February 2018 Reviewed: Mar 28, 2018

Email Necip  |  20-35 years of age  |  Experience level: first safari

An unforgettable magical experience!
5/5

An adventure of a lifetime together with an amazing safari tour operator!
Everything was smooth from start to finish. We had so much fun together. The overall service including surprising complementaries, the chats trough the long rides with our guide Steve and his interest to share his knowledge with us, the comfort of the car & accommodations were excellent.
It was an unforgettable journey for us. We will definitely recommend you all our friends and everybody who is searching for a safari tour operator. Don't miss these guys!
Thank you for everything Steve & Karanja!

Cliff R.   –  
United States US
Visited: February 2018 Reviewed: Mar 16, 2018

Email Cliff R.  |  35-50 years of age  |  Experience level: first safari

Amazing experience from start to finish!
5/5

Prior to booking we were a little sceptical because we were so far away, and you are never quite sure who you're sending your money to. But from our first communication with Features Africa, our concerns were eased. No matter how many questions asked and emails sent, Karanja responded and answered every one of our concerns, and our comfort level rose. We were to arrive in Nairobi late at night and be picked up early the next morning. We happened to have a window overlooking the front of the hotel. As our alarm went off, I took a look out of the window to take in the city views, and the first thing i saw was our safari vehicle pulling up to the hotel bright and early. We immediately got excited. We came downstairs to meet Karanja and our driver. We were introduced to Albert. We instantly knew that this would be a great adventure because even though it was 5am, Albert had a bubbly personality and was ready to take us on a trip of a lifetime. We departed on our journey to Masai Mara. It was a 5 hour drive, but it seemed half that because along the route, Albert gave us a lot of information about the areas we were passing through. This was our first time in Africa, so seeing all there was to see driving through Kenya was amazing in itself, and having great conversation with Albert was a plus. Once we arrived at the park we went on a game drive and Albert was on the money with his knowledge of the terrain and the animals. We definitely learned a lot from him. He made sure we saw everything we could possibly see in the time allotted. The only animals were weren't able to see that we really wished we had were a leopard and a rhino. Everything else we got to see and were close enough to get great pictures. The accommodations at the tent camp were luxurious and absolutely beautiful. Definitely not the kind of camping we're used to. Over the course of our stay we did a couple more game drives and then exited the park the next day for the journey home. Even with the drive back to Nairobi being as long as it was, Albert still offered to go out of his way and take us to Lake Naivasha so we could rent a boat and go out and see the hippos up close. That was also an amazing experience. The whole experience from start to finish was top notch and very professional. We definitely recommend Features Africa for your Safari. We actually saw other companies along our journey, and just looking at them we knew they weren't having the same amazing experience we were. And if it's possible, request Albert. He's the best!

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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