#You Deserve An Adventure of A lifetime Experience
Wild Race Africa
- Located In:
- Size:
- 10-20 employees (Founded in 2002)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $120 to $400 per person per day (USD, excl. int'l flights)
Reviews
BS
Email missynyads | 35-50 years of age | Experience level: 2-5 safaris
Excellent Kenya safari Experience
Words alone can not describe the incredible 6 days trip experience we had in Kenya with Wild Race Africa. We settle on the organization after reading their online reviews. We got in touch with them and they were very swift in their responses.
Simon explained everything in detail and answered to our numerous questions efficiently.
The choice f lodges were awesome and the prices were also very pocket friendly.
We made the commitment fee and cleared the balance on arrival by card and off we were to Masai Mara game reserve.
Our guide George was very knowledgeable and very accommodation.
My daughter was so demanding but George handled every demand so efficiently that we were both very much happy with his services.
The Mara Sekenani camp was superb just as simon had promised. The staffs are very friendly and quite professional.
Back in Nairobi, we had a surprise dinner and carnivore restaurant courtesy of simon and wild Race Africa
I highly recommend this organization for anyone looking for a fantastic Kenya Safari experience.
DE
Email Kevin | 20-35 years of age | Experience level: first safari
It was very well organized. The Organizers and the Guide were amazing!
The whole package hast been really great. Starring from the communication with the Organizers. They were very Kind and courteous. I did the Tour (Serengeti and Ngorongoro for 3d/2n). And it was really worth the Money.
We had a fabolous Guide that cared about the nature and was very experienced. Thanks to the whole Team.
Email Barranger Michel | 20-35 years of age | Experience level: 2-5 safaris
A mind-blowing all-around Safari experience
We had a mind-blowing all-round safari experience with Wild Race Africa Safaris. We got to know about Wild Race Africa through a friend who had travelled with them before. From the moment I placed our trip request with them, the service was beyond all expectations. Simon listened carefully to our trip request and specifications.
He perfectly arranged the perfect holiday tour that met all our interest. The proposed safari lodges were quality lodges located right inside the park that help ensure we maximise our time exploring the parks.
He was very much patient with my frequent, unending questions. As the company policy, we placed advance payment via Pesa-pal (Online payment). Simon Responded back with a receipt confirmation of payment and lodges booking reference numbers.
In Nairobi, we met Rachel and Phanuel who took us to the office where we met Simon and clear the Balance via car payment.
Our Guide Phanuel was excellent. From start of our 8 Days trip, he was incredibly knowledgeable about Animals, birds, and local people’s culture.
We had very easy time exploring the parks, he put his experience forward yet listened to our needs and been super flexible.
In summary, Wild Race Africa and the entire team created a fabulous holiday that ticked every box. A perfect service I'm recommending to all and will use again.
Thank you, Simon and the entire Team.
Reply from Wild Race Africa
Posted on Sep 22, 2022Dear Mr. Barranger
Thank you for taking the time to share your feedback with us following your recent 8 days Kenya Wildlife trip with us.
Wild Race Africa Safaris and the entire time are extremely happy to learn you had a fantastic trip experience with us.
We really do appreciate the value in all feedback at Wild Race Africa as we are constantly looking at ways to improve our services.
I sincerely do hope that we will be of assistance with your next East African adventure.
With warm regards
Simon
Client Relations & Compliance Manager
Wild Race Africa – Nairobi, Kenya
Email Elon Hawkings | 35-50 years of age | Experience level: 2-5 safaris
Excellent Wildlife Safari Experience in Kenya
Excellent safari with Wild Race Africa Safaris. I got wild Race Africa Safaris online and when I went through what other travelers’ say, I was a bit skeptical, but again its better a company with at least 2 to 5% negative review, it only means the reviews are genuine and not doctored, so I gave them a try.
I got into contact with Simon via mail and he was quite swift in his responses. He reverted to us with a detailed itinerary, well planned and fully detailed with the lodges.
We discussed with my family, checked out the lodges and the rates, we then proceeded with trip confirmation to help ensure the lodges are booked and confirmed in good time.
True to his promise, we got the official company receipt after paying the 30% Advance payment and the lodges reservation reference numbers for our own peace of mind.
Upon landing in Nairobi, we were met at the airport, we cleared the balances and off the trip kicked to Amboseli National Park.
George Odingo was our guide for the 14 Days trip. He is the best guide we could ever ask for. Very detailed, friendly, and flexible. We spotted a lot of animals with much ease.
My daughter calls him a “walking Encyclopedia”, we later get to learn that he is an ethologists and naturalist at the same time with over 25 years experiencing guiding.
He was very kind and nice with us. He takes care of us in every moment, he was part of our family in Kenya where everybody is a sister and a brother from another Mather.
Many thanks to Wild Race Africa and the entire team for making our Kenya trip such an awesome safari experience.
I highly recommend this company to anyone who want to explore and discover Africa, up close and personal.
We will definitely come back soon. Asate sana
Reply from Wild Race Africa
Posted on Sep 22, 2022Hello Mr Hawkings,
On behalf of Wild Race Africa and the entire Team, I would like to pass our sincere gratitude and say thank you for sharing your lovely trip feedback with us following your 14 Days Best of Kenya trip experience with us here in Kenya. Personally, am so happy to learn that you did have such an amazing safari experience.
trip to Africa.
We cannot stomach all the credit, your swift responses made it very easy to plan and execute this trip with much ease, so thank you sir.
It sounds like the whole family had such a gratifying Safari experience and George did some wonderful job. I will share your feedback with him. Am sure, he will be happy to read this.
I do hope that we can assist you with your next family and friends adventure in the near future.
With warm regards
Simon
Client Relations & Compliance Manager
Wild Race Africa – Nairobi, Kenya
IN
Email Sanjoy | 20-35 years of age | Experience level: first safari
Hakuna Matata Safari
1.We were part of 6 night and 7 dys private tour .Excellent tour.
2.Our guide george was through professional and informative guide.
3.all hotels were excellent with lot if food options.
4.Safari jeep was good and comfortable without any Break down
Reply from Wild Race Africa
Posted on Sep 22, 2022Dear Sanjoy,
I hope that you are well and so is your Queen.
I would like to thank you for taking the time to provide us with your lovely comments following your recent trip with Wild Race Africa here in Kenya. It was an honor to be at your services.
I will share this lovely feedback with the rest of the team so that praise can be given to the entire team involve in making this trip such a tremendous safari experience.
We look forward to assisting you with your next African Safari adventure soon.
With warm regards
With warm regards
Simon
Client Relations & Compliance Manager
Wild Race Africa – Nairobi, Kenya
IT
Email Fabio | 35-50 years of age | Experience level: 2-5 safaris
We felt scammed and lied to. I believe they are not honest.
We felt scammed. I do not recommend you book, you won't get what you pay.
We booked a Safari in Tanzania (Luxury), and everything seemed ok and professional until we paid the down-payment and got in Tanzania. The first day we arrived:
1) itinerary was completely changed (they said due to availability, even if they confirmed the plan and bookings with the downpayment months ago), resulting in a less efficent tour (hours lost compared to original plan), but less fees for them as we spent less time in parks.. they told us this change only when we were departing for safari, so we had to accept
2) the same day (we arrived) they also told us they changed from a Luxury lodge (Lobo) to a mid-tent (Kati kati)..we protested and they told us lobo was ok; the day we were departing for Lobo they tried to propose to us Savannah (another mid tent) and we said no, so they told us Lobo had problems in availability..we told them to stick with original plan or gave them an alternative luxury lodge (matawi, in which we stayed and liked): they said ok matawi but at 6.30 pm., when we were in front of the lodge, they sent our driver to Osupoku (a mid-tent) against our complaints and we had no chance since the park was closed..at the end they succeded in sending us to a cheap mid-range camp (which we always said no and we paid way more to have a luxury lodge) instead of a luxury lodge we paid for..and they even said it was our idea!!! we protested and promised a refund, never happened
3) the car they gave us was rubbish, having a broken differential, battery and fuel mixer from the beginning (we had to push the car from day 1 every time to make it start), had no long range radio, no emergency kit, no binocular. Every day there were 2 more problems with the car (day 1 broken radiator, day 2 broken tire support, day 3 broken roof top support, day 4 broken fuel tank) and the car was completely given broken and full of problems.
Every day we went to a different mechanic and waited hours stopped on the road
4) in Ngorongoro we spent only 2 hours (instead of a full morning) and with a Masai not speaking english and not knowing where to go as the car let us down (even if we espressly requested to be changed or to be checked the day before for Ngoorongoro as it was having problems).
We raised all these problems and all they said was that the car problems were maybe 'imaginary' and that we chose the change of accommodation and that they did not change the plan. You will lose money booking with them, I had the worst experience.
Reply from Wild Race Africa
Posted on Mar 13, 2024Dear Fabio,
I am truly sorry to hear about the negative experience you had during your Safari in Tanzania. Your feedback is extremely important to us, and I want to assure you that we take your concerns very seriously. It is never our intention to mislead or disappoint our clients in any way.
I apologize for the changes in itinerary and accommodation that you experienced, as well as the issues with the vehicle provided to you. This falls far below the standard of service that we strive to provide, and I understand how frustrating and disappointing this must have been for you.
Please know that we are investigating the details of your experience thoroughly and will take the necessary steps to address the issues you have raised. Your satisfaction is our top priority, and we are committed to making things right for you.
I apologize once again for the inconvenience and disappointment you faced during your Safari. We value your feedback and will use it to improve our services moving forward. If there is anything else you would like to share or discuss further, please do not hesitate to reach out to us.
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused.
Warm regards,
Sungu
Wild Race Africa Tours Customer Support Team
Email Simon | 20-35 years of age | Experience level: first safari
Big adventure
It was really a very nice experience and a real evening adventure.
The organisation was problem-free and everything worked out well. Good value for money
The only thing we would have liked was for the guide to tell the other guests how to behave, for example not to call out to the animals or to try to lure them with a water bottle.
US
Email Liz | 50-65 years of age | Experience level: 2-5 safaris
Wild Race Africa is very professional and a pleasure to work with.
We had an excellent 5-Day trip to Aberdares NP, Samburu NR, & Ol-Pejeta NP, led by our amazing guide, George.
Wild Race Africa made sure all our needs were covered and went above and beyond including an airport pick-up and extra game drive to seek the elusive leopard!
We saw incredible animals in the mornings, afternoons, and at night and enjoyed our time with our guide and at the lodges. I particularly enjoyed the natural diversity of the locations that we were able to see by visiting multiple parks.
I would highly recommend this tour group -- the prices are reasonable and the quality is very high.
Reply from Wild Race Africa
Posted on Apr 14, 2022Dear Liz & Rachel;
Thank you so much for the online feed back. All these were made possible by your kind understanding and flexibility. I did find it very easy to work closely with you to come up with a perfect trip itinerary for you and Rachel.
The 5-Days kenya trip; Aberdares, Samburu and ol pajeta sweet waters, actually takes you off the common beaten tracks and home to the wild cats.
It’s one of the best kenya safari circuits that never disappoint. All you need is a super special private guide like George. He is not only one of our best but also the best guide in the industry.
It was indeed an honor to be at your services and we look forward to hosting you once again, not only in kenya but entire east Africa.
Thanks and stay blessed
AT
Email Viviane | 20-35 years of age | Experience level: 2-5 safaris
Great experience
We've booked a 12-days tour in Kenya and Tanzania with Wild Race Africa Tours. Our route was Nairobi - Lake Naivasha - Lake Nakuru - Masai Mara - Serengeti - Ngorongoro - Lake Manyara - Amboseli - Nairobi.
First we hesitated because of the pandemic situation we are living right now - but we didn't regret our desicion. Simon answered all our questions we had prior to the journey and with Alex we had the perfect guide in Kenya. Alex wellcomed us at the airport and cared very good for us. He is a great troubleshooter and you are lucky to have him as a guide. We've learned a lot about the places we've visited and about the country and its people. Also in Tanzania we had a great guide with China and his son Shidi.
We were concerned about the border crossing Kenya-Tanzania-Kenya, but with the help from our guides everything went smoothly. For every border crossing a negative PCR test was required, as well for the return flight from Kenya to Europe. So keep in mind to calculate the waiting time for the results.
We booked a budget tour, but at some places we upgraded to a mid range lodge. It's great that you can customize your tour the way you like it. Normally we are individual travelers - it was our first experience with a organized tour. We enjoyed to just sit back - and don't worry about were to sleep or eat next. The organization was perfect - the food was yummy - the lodges were fine too! So we could 100% focus on the beautiful nature and spotting wild animals.
If you think about doing a safari in this complicated times, but you're unsure about all the covid regulations - I really recommend to do it. Of course it's a bit more complicated and bureaucratic - but it definitely is worth!
CH
Email Ayako | 35-50 years of age | Experience level: first safari
good value of tour and customers service
It was an amazing trip. One of my dreams has come true. I really appreciated the guide George as well as the tour company Simon for all the work to make my trip fantastic! I want to come back soon to Kenya with my mother or husband or maybe even alone again.
Here are some points to further improve the service:
Positive: 1. the itinerary was perfect. 2. the guide George was a super star! he was professional and always thinking about a customer. 3. the first three accommodations (Ark lodge, Nakuru lodge and Julia’s camp) were great in terms of service, people, food and locations. 4. thanks for providing me a private car! which was awesome. 5. Simon always answered my questions immediately via whatsapp.
I can't write all the positive points as there are a lot!
Negative: the two accommodations have been changed without informing me. one of them was quite good at the end. However Dove Nest in Naivasha was down graded from the lodge originally planned. Dove Nest is said as 3 stars. The people were nice but not for 3 star hotel unfortunately. No wifi available. They could have been by far better with another management who knows how to take care of international tourists.
Overall, it was a really nice trip and I keep telling my colleagues and friends that my trip was perfect and recommend them to travel to Kenya for Safari.