Our Terms and Conditions

Application of these terms of service
The terms and conditions contained in this document shall apply to the tour booking concluded between the Company and the undersigned client in respect of the tour, as more fully described in the tour itinerary provided to the client on confirmation of the booking.

Safari quotations are inclusive of:
Private Ground transport (safari van or Land-cruiser, as may be agreed on the quotation and fuel in 4x4), Safari guide, entry cost to all parks mentioned in the itinerary, all activities mentioned in the program and accommodation on full-board basis or as mentioned in the agreed safari itinerary.

Price excludes:
Our safari quotations are exclusive of international flight fares, travel insurances, tips and beverages, items of personal use and any other services not listed in the provided safari itinerary.

Amendments in the safari program after confirmation:
In case you would like to make amendments on your safari program after confirmation, this is very possible. However, kindly note that the Gorilla and chimpanzee tracking dates may not be adjusted since permits are issued on first come first serve basis and amendments on the tracking dates may attract a surcharge, subject to permits availability on the desired tracking date.

More-so, if amendments are made to the lodges not within the price range of the properties earlier booked, a surcharge will apply basing on the rates of the desired property.

Adjustments in the confirmed safari itinerary
In scenarios of unforeseen circumstances/ challenges while on safari such as bad roads due to heavy rains/ floods, damaged accommodations due to weather/ unavoidable circumstances, Frontline Expeditions Ltd reserves the right to make adjustments in the already confirmed safari program to make sure our guests are not affected, and at the same time not compromising on service quality.

Service payments
Upon safari confirmation, we will kindly request you to wire a 30% deposit to enable us purchase the tracking permits in time. Once the funds reflect from our end, we will go ahead and purchase the permits as well as confirm with accommodations in all the properties. Once all is confirmed, we will share your permits tracking details and cash receipt from our end.

Payments can be done through Bank wire transfer to our account (bank details will be provided in the confirmation invoice). Optionally, payments can be effected via our online payment platform with your credit card (Kindly note that this attracts a surcharge).

Safari cars.
We always make sure we offer our clients cars that are in a road worthy condition. Despite this; punctures, breakdowns, damage or any other delay may occur due to poor road conditions that are out of our control. We try very hard to make sure that we respond to any emergency on time to make sure you enjoy a great Uganda safari experience.

Disclaimer

  • All corporate and/or tour info is provided by Frontline Expeditions , not SafariBookings
  • The tours offered by Frontline Expeditions are subject to their terms & conditions