GENERAL CONDITIONS
1. Payments
All bookings become effective on receipt of the deposit.
The deposit is represented by payment of 30% of the total tour price. The customer will pay the remaining 70% of the invoice amount 30 days before the departure date in accordance with the local agent's Terms and Conditions of Sale.
We as local agent we are required to inform you of our terms and payment methods, which will be those applied, travelers will pay Ama Safaris via Bank transfer. For this, company will send an email containing a payment method once a client accepts the quotation.
2. Cancellation
All cancellations must be made by email directly to the local agent. The client will be charged cancellation fees. The amount will vary depending on when cancellation is made.
Please find below the conditions applied in case of cancellation:
a. Cancellation more than 30 days before departure: 5% of the tour price.
b. Cancellation between 30 and 22 days before departure: 25% of the tour price.
c. Cancellation between 21 and 18 days before departure: 50% of the tour price.
d. Cancellation between 7 and 3 days before departure: 75% of the tour price.
e. Cancellation less than 3 days before departure or after the departure date: 100% of the tour price.
The amount of the cancellation fee will be deducted from the deposit paid by the customer when booking. If the traveler has paid, Ama Safaris will credit them using the initial payment method that client used.
It is the Client responsibility to notify the company providing their cancellation insurance coverage within the specified time to verify whether they are eligible for reimbursement of such cancellation fees. The cancellation insurance policy premium is never refundable.
3 Changes
Between the time the quotation is issued and your acceptance, accommodation availability can change. Changes can therefore be made and will be made following your consent.
According to the General Law for the Defense of Consumers and Users, in the event that, before departure, the local organizer (Ama Safaris) is obliged to modify in a significant way some essential element of the contract must put it Immediately in the knowledge of the traveler.
In such a case, and unless the parties agree otherwise on individually negotiated clauses, the consumer and user may choose between terminating the contract without penalty or accepting a modification of the contract that specifies the variations introduced and their impact on the price
4 Unused services
Any tour cut short or interrupted, or any land, river, sea, or air service not used for any reason will not result in any refund by the local agent.
It is the traveller's responsibility to take out insurance coverage that reimburses unused services.
