1. All quotations are based on current Government Park Tariffs. Park fees are subject to change without prior notice.
2. Tourists’ Visa to Kenya should be applied for on-line on https://www.etakenya.go.ke/en as manual visa on arrival is no longer available.
3. Personal travel insurance cover is recommended for all visitors to East Africa
4. We shall NOT be liable for any excursions or extra services NOT booked through our office while on tour.
5. Please restrict baggage per person to 15 kilos if you are taking a domestic flight and 20 kilos if you are doing a road safari. Soft bags are preferable
6. It is mandatory for travellers returning to some countries from Kenya to be in possession of a valid Yellow Fever Certificate. Costs of any tests/vaccinations are NOT included in the quote above. Kindly reconfirm on the requirements before confirming any booking.
7. Plastic bags are illegal in Kenya as we are on a positive effort to reduce the impact of plastics on our environment. The ban applies to:
• Carrier bags with handles & with or without gussets.
• Flat bags without handles & without gussets.
Please take note that if you are travelling to Kenya, plastic bags that match the above description, including duty free bags, will be confiscated at the airport. There is however a bigger risk that if anyone is caught using these plastic bags, the fine is Ksh. 4, 000, 000 (approximately USD 38 000) or prison sentences of up to four years.
Single use plastic is not allowed in the Kenyan protected areas. Kindly bring along your refillable water bottles.
8. Cancellation Policy:
Low Season (01st March – 31st May)
Cancellations received less than 40 days prior to arrival will be subject to the following cancellation fees;
o 40 - 31 days is 30% of the tour cost
o 30 - 16 days is 50% of the tour cost
o 15 – 6 days is 75% of the tour cost
o 5 days – No Show is 100% of the tour cost
Shoulder Season (02nd January – 28th February; June; 01st October – 19th December)
Cancellations received less than 50 days prior to arrival will be subject to the following cancellation fees;
o 50 - 41 days is 30% of the tour cost
o 40 - 31 days is 50% of the tour cost
o 30 – 15 days is 75% of the tour cost
o 14 days – No Show is 100% of the tour cost
Peak Season (01st July – 30th September; 20th December – 01st January)
Cancellations received less than 60 days prior to arrival will be subject to the following cancellation fees;
o 60 - 51 days is 35% of the tour cost
o 50 - 41 days is 50% of the tour cost
o 40 – 15 days is 75% of the tour cost
o 14 days – No Show is 100% of the tour cost
* The Customer may incur further cancellation charges from some Suppliers. These charges can vary depending on the cancellation policies of the respective suppliers.
