For all of us in the travel and hospitality industries, the last few months have been a brutal test of courage, resourcefulness, endurance, and overall business survival as well as incredible examples of empathy, care, friendship and partnership.
We’ve always believed that travel has the potential to change the world – for better or worse. Now more than ever, the planet needs the kind of travel that gives back rather than takes away. That creates more sustainable economics within the travel value chain. And that makes a meaningful difference to the planet’s land, wildlife and people. In short, the kind of travel and experiences that Marhaba Holidays believes so passionately in and has been developing for almost 6 years.
This crisis will only be overcome with flexibility and trust, and that is exactly what we pledge as we look forward and re-affirm our commitment to the trade as the travel industry reinvents itself for the future.
While much remains uncertain, we believe that the deep human desire to learn and explore means travel will endure. We know we cannot solve all the issues we are all facing but we want to try to give our trade partners the tools and support to help their businesses in the months ahead as we emerge from this crisis battered and bruised, but stronger, and together.
These are:
- Flexibility around new bookings; including our revised 0% cancellation policy
- Trip delivery assurance through our certainty promise
- Inspiring content to assist with future lead generation
- Proceeds from new bookings support land, wildlife and people projects
Today and tomorrow, we pledge our support and partnership in weathering this storm – for our planet, our industry, and our guests.
A new world of travel awaits. We look forward to exploring it with you.
