Looking for a Tour company that gives you a comprehensive and memorable experience of the Pearl of Africa, Carltin Uganda Tours is the best choice for this.
We are a Tour and Travel company dedicated to providing our customers with the best tailored safari of Uganda and East Africa according to their budget and expectations. Carltin Uganda offers the best packages for diverse exploration of unrivalled experiences allover East Africa, including gorilla trekking, wildlife viewing, bird watching, hiking, golden monkey trekking, etc. Among many activities, we take responsibility of your travel needs including but not limited to; acquisition of visas, booking trekking permits, arranging travel insurance, transportation across destinations, private car hire or car rental services, cargo transportation, hotel booking and reservations, airport transfers and overall tours & travel consultancy.
We have a diverse understanding of beautiful tourist destinations in East Africa and surely provide the best quality options to our customers at affordable rates.
Carltin Uganda possesses is fully licensed by Uganda Tourism Board and a member of different professional associations including Association of Uganda Tour Operators, Association of Uganda Travel Agents (TUGATA) and has well trained experienced and gender balanced staff ready to serve and help you get the much-needed value for your money.
Carltin Uganda works hand in hand with other local guides within various tourist sites to provide the best services to travellers in such activities e.g., gorilla trekking, community walks, hikes, rock-climbing, white-water rafting, etc.
We help to make your hotel reservations seamless, transport to different sites, as well as help with booking trekking permits, which are usually limited.
Mission Statement.
Our quest is to fulfill our customers’ itinerary dreams through customer satisfaction and customer centered service, hospitality and efficiency that exceeds expectations and industry standards, by providing the best travel options while maintaining quality performance, ethics and consistency.
We strive to generate income through tourism and consequently give back to the community especially the vulnerable persons through employee satisfaction as well as be part of the mission to promote value added tourism and contribute to the wholly growth of tourism industry in Uganda.
Our core values:
We aim at promoting sustainable tourism, optimum environmental and cultural heritage conservation through the following values;
- Honesty
Our first core value is providing services to our customers with honesty and providing perfect information about different options they can choose from as well as advice on the best options.
- Reliability
Our aim is to provide reliable service to our customers with our solid employee base that is always on standby to offer reliable services.
- Quality
Providing quality services is one of our main objectives and our focus is on constant improvement to meet and go beyond customer expectations.
- Team work
We work as a team to fulfill employee needs and meet our targets in providing unmatched services and effective implementation of all our objectives.
- Value addition
We strive to always add value through our activities with revenue generation, customer satisfaction, employee satisfaction and community inclusiveness.
- Community and Culture
People and culture are part of our core values and we work to inspire and include local community into our employee base and promote team spirit in order to implement strategies while protecting cultural values and coherence.
- Continuous improvement.
Continuous improvement is one of our major aims and work towards this through continuous employee training and rebranding in order to come up with the best strategies for promoting sustainable tourism.
Company objectives:
Specific objectives include:
- To help travellers with managing their travel requirements in order to enable them explore pearl of Africa conveniently.
- To offer pocket friendly travel options to travelers coming to Uganda.
- We aim at providing high quality and innovative services that add value to the tourism sector.
- To keep updated with perfect information on different issues affecting the tourism sector.
