The review below is the personal opinion of Graeme and not that of SafariBookings.
Failed to provide the tour promised - beware
I used Matembezi to arrange a trip of the East and West Usambara mountains, they were expensive but I picked them as they agreed to supply a specialist birding guide (Njano Mbilinyi who I had heard was good) I was very clear that I need an expert as the birds in the mountains are difficult to find.
However when I arrived they told me Njano was not available (he had had a better offer) and instead provided a driver/guide who they said was just as good! The reality was the guide provided was just a driver and did not know the birds and was unsure where to find them (and was totally reliant on a bird guide just to guess). The result was a very disappointing trip which I could have done for less than half the price.
As they knew Njano would not be available they could have
a) told me and I could have found a different tour guide
b) told me and arranged local guides
instead they seemed to just hope we would not notice! When we complained they just suggested we pay for local bird guides!
On the plus side the driver was friendly and tried his best and we did get to the general locations of the birds safely.
However all in all it was very disappointing, frustrating and annoying - I would suggest you avoid this company
