Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 121
  • 4 star 11
  • 3 star 0
  • 2 star 3
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 135 Reviews
Mary Kelly   –  
United States US
Visited: March 2024 Reviewed: Mar 2, 2024

Email Mary Kelly  |  50-65 years of age  |  Experience level: 2-5 safaris

Uganda and EAJS - spectacular!
5/5

Wow, what an experience! I hired East African Jungle Safaris to put together a trip to see the gorillas, as well as several other highlights in Uganda, and they did an incredible job. They took 4 of us on a multi day adventure from Kigali, Rwanda to Entebbe, Uganda, seeing gorillas, chimpanzees, Shoebill storks, and more, plus lots of great experiences. Ruth was our co-ordinator and was very easy to communicate with; she set up a great itinerary. Ronnie was our driver, and he was the best! Great driver, kind, and calm, he took such good care of us everywhere that we miss him. I also must mention that Uganda is a stunning country - beautiful, safe, friendly. I am so happy we did this trip, and allowed EAJS to be our guides.

Jermaine   –  
United States US
Visited: March 2024 Reviewed: Mar 2, 2024

Email Jermaine  |  35-50 years of age  |  Experience level: 2-5 safaris

The operator kept great communication and was very helpful in all aspects of the trip.
5/5

The trip and accommodations exceeded my expectations. Ruth and Ronnie were very professional and made us feel safe and secure. Ronnie was an outstanding driver and guide who went above and beyond with everything involved with the trip. Ronnie was down to earth and very personable, the whole group loved him!

David   –  
United States US
Visited: February 2024 Reviewed: Feb 20, 2024

Email David  |  50-65 years of age  |  Experience level: first safari

Happy to have made a new, dear friend in Ronald, who we all live! Excellent sana!
5/5

Didn’t need yellow fever vaccine and spent a very lot of money getting it. Could have used more details and help with the visas between Kenya, Rwanda and Uganda.

Lodges were absolutely beautiful and in gorgeous settings. Ronald was truly wonderful. We instantly missed him once alone in Kigali.

Tim   –  
United States US
Visited: January 2024 Reviewed: Feb 19, 2024

Email Tim  |  35-50 years of age  |  Experience level: first safari

Custom package of Mabamba Swamp tour, Equator, Rhino Sanctuary & Murchison Falls
5/5

Honestly, this was one of the best trips I have ever taken in my life. The Mabamba swamp tour was great and relaxing. We saw all kinds of wild life including the shoebill. The trip to the equator on the boat was great. The weather was perfect and Mo was a very friendly boat Captain and had interesting information about the Lake and surrounding area. It was a relaxing end to a first day, which was preceded by a lot of travel and little sleep. The second day had the game drive, which was a lot of fun and had some beautiful sights to see. The trip on the Nile was great for viewing wildlife and seeing the falls from the bottom. It would have been better to be able to get a little closer but it is understandable as the current from the falls is to strong and overpowers the boat. The boat was short in seating so many sat on the engine covers (not a deal breaker unless you have physical issues). Outside of the boat being overbooked, this was a good experience. Still saw so much wildlife during the ride and could move around the boat to see everything. The stay at the parkland lodge was nice and the morning game drive found even more close encounters with the larger wildlife there. The top of the falls had some of the most beautiful views and I would have stayed there for hours longer if we did not have other places to go. Lastly, the rhino sanctuary was incredible. Walking amongst these giant white rhinos was a unique experience, and helps you appreciate these magnificent animals. Our guide, Eddie, was outstanding. He answered all our questions and got us where we needed to be. He took care of all the busy work and let us enjoy the trip, which was exactly what we were looking for. We have nothing but positive reviews about the experience, and I have told everyone already asking us about the trip as such. I plan to come back again one day and experience more of the Pearl of Africa because it is such majestic country. Thank you for being amazing hosts.
The pictures do not do it justice. It is not the same as looking at these animals up close and personal or seeing the falls for yourself and feeling the spray from the rocks cool you as you enjoy the scene.

Jim, Lauren, Carter and Krista ;-)   –  
United States US
Visited: October 2023 Reviewed: Oct 24, 2023

Email Jim, Lauren, Carter and Krista ;-)  |  50-65 years of age  |  Experience level: over 5 safaris

Gorilla Trekking
5/5

We can not say enough about our experience with East African Jungle Safari. From our first contact with Ruth, we knew we were in good hands, she handled everything efficiently and promptly.

Once we arrived, we were greeted at our hotel Ronnie (our guide for the week) who was amazing. Ronnie is one of the most laidback, yet hard working people we have ever traveled with. He is sincere and treats his customers as if they were family. He was very conscientious and always made sure we were safe and having a great time. We highly recommend booking your excursions with East African Safari and make sure you ask that Ronnie is your guide ;-)

Carter Ries   –  
United States US
Visited: October 2023 Reviewed: Oct 12, 2023

Email Carter Ries  |  20-35 years of age  |  Experience level: over 5 safaris

A wonderful and exceptional experience.
5/5

We were picked up by the wonderful driver Ronnie who was always fun, answered every question, was extremely informative, and was oftentimes the life of the party. He got us to each destination super safely and stopped at all the right places. The time spent with the gorillas was also phenomenal. It was a tranquil and eye opening experience that I will never forget. Communication was great from EAJS and we had the best time we could have. After it was all said and done, Ronnie took us back and even though it was POURING rain, he drove smooth and comfortably to our destination.

Rob   –  
United States US
Visited: October 2023 Reviewed: Oct 6, 2023

Email Rob  |  50-65 years of age  |  Experience level: first safari

Ronnie is the best. He was instrumental in make our safari experience the best it could be.
5/5

From the moment I reached to to Ruth, the experience and level of customer service has been the best. I highly recommend East African Safaris. I will definitely use them again.

Karen   –  
United States US
Visited: September 2023 Reviewed: Sep 30, 2023

Email Karen  |  35-50 years of age  |  Experience level: 2-5 safaris

1 Day Ziwa Rhino Tracking
5/5

This company made this a wonderful and easy day! Ronnie was my guide/driver and he was great. He was very accommodating and knowledgeable, plus a very safe driver. It was so great to get close to these amazing animals. Ruth was very communicative and answered every question I had promptly. I couldn't be happier with the experience.

Raquel Reyes   –  
Costa Rica CR
Visited: September 2023 Reviewed: Sep 26, 2023

Email Raquel Reyes  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing
5/5

This company helped me, since I started planning my trip from Costa Rica, Ruth was very kind and gave me varied options and varied prices depending on my needs and possibilities. From the first day I felt supported and cared for, my guide was Gerald, an excellent, respectful man who made great efforts to make me experience each of the activities in the best way, he made an effort to wait patiently for the animals during the safari, he tried to helping me get products of importance to me even though that was not part of their job. I arrived on time for each activity and did not lose anything that was offered to me in the package I chose. I would definitely hire them again for future visits to Uganda, gorilla tracking was my main activity but I can tell you that in the 5 days I was there I lived incredible moments enjoying the beauties that a country like Uganda can offer with the right guide. My thanks to Ruth for her patience and to Gerald eternally grateful for her service, her friendship and his impeccable work.

(automatic translation from Spanish)

Gonzalo   –  
Argentina AR
Visited: August 2023 Reviewed: Aug 28, 2023

Email Gonzalo  |  20-35 years of age  |  Experience level: over 5 safaris

Did the 3 days Gorilla trekking tour (Bwindi and Lake Bunyonyi) from Kampala
5/5

Sam, my guide, was great!! We have really interesting chats! I got to learn about the history and we've been exchanging ideas about culture in our countries which make the experience richer, allowing me to learn more about the country. And his drive was smooth and safe!

Gorilla tracking was unbelievable!! Everything in Bwindi regarding to the entrance/ permit was fast and easy.

Accomodation was good, especially the one in Lake Bunyonyi and food was overall okay. They were waiting for us in both places when we arrived with everything ready.

Ruth answered every doubt I have before booking the trip. No hidden costs and no unexpected inconvenients.

Highly recommend East African Jungle Safaris!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 121
  • 4 star 11
  • 3 star 0
  • 2 star 3
  • 1 star 0
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