Sort By: Date Most Helpful Rating 41-50 of 61 Reviews
AZ   –  
United States US
Visited: May 2018 Reviewed: May 8, 2018

Email AZ  |  20-35 years of age  |  Experience level: first safari

Responsive and Dedicated

We talked to Lynn, and she was always very responsive and dedicated to getting us the best safari experience that we wanted. She was very understanding about providing lots of options and was quick in getting the receipts and vouchers put together. The safari itself was wonderful, and I would definitely use East Cape Tours & Safaris again.

Melanie Kuessner   –  
Germany DE
Visited: December 2017 Reviewed: Feb 8, 2018

Email Melanie Kuessner  |  35-50 years of age  |  Experience level: over 5 safaris

Our fifth time with EastCape Safaris

I found Lynn from EastCape Tours by incident via internet in 2013. From then on she booked already 5 tours for me, my family and friends. Always reliable, in time, professionell and very good recommendations. Also very calm when I again changed my mind and tour ;-). This year we have been at Pilanesberg, Limpopo Province, Swasiland, Umshlanga, Garden Route, and Westcape. Hilarious tour and we will come back latest 2019!
And last but not least a big thank you for Carla while Lynn has been on maternity leave!!

Reply from East Cape Tours
Reply from East Cape Tours
Posted on Feb 8, 2018

Thank you so much for this amazing review, Melanie! We're pleased to hear you enjoy your holiday, and we look forward to organising the next one for you :)
All the best,
East Cape Tours

John J   –  
United States US
Visited: December 2017 Reviewed: Jan 3, 2018

Email John J  |  Experience level: first safari

East Cape Tours delivered a fantastic Kruger experience!

This was our family's first visit to South Africa and we needed advice on the best place for a big-five safari. I looked around on the web and found East Cape Tours. It was a shot in the dark, but the reviews looked promising. Let me tell you, this company gets an A+. In a tight booking market, they found us the best possible luxury lodge inside Kruger National Park (Fitzpatrick's at Jock Lodge, see my review on Trip Advisor), and they put together a four-night/five-day package and guided us throughout the booking process. We paid them for everything in full 60 days before the trip, including for the airport transfers to/from Kruger, and crossed our fingers that all would be well upon our arrival. And it was; everything was perfectly arranged. I am pleased to report that we had zero hassles with the transfers and the lodge. Everything was taken care of by East Cape! Our agent was Nerine du Plessis. We highly recommend Nerine and would use her again. Thank you, Nerine and East Cape Tours, for making our family holiday so very special.

Reply from East Cape Tours
Reply from East Cape Tours
Posted on Jan 8, 2018

Hi John
Wow, thank you so much for this excellent review! We couldn't ask for any kinder words.
We're so pleased you had a fantastic time at Jock Safari Lodge, and hope to organise another great holiday for you some time in the future!
Wishing you all the best.

Tom   –  
United States US
Visited: November 2017 Reviewed: Dec 10, 2017

Email Tom  |  50-65 years of age  |  Experience level: 2-5 safaris

East Cape Tours put together a fantastic 7-day safari at three lodges. Highly recommend!

We are very thankful for the 7-day safari East Cape Tours put together for the five of us. They were very easy to work with, and went the extra mile to accommodate our interests and desires. In the end, we stayed at three very different lodges, which were all great and added some nice variety. They also put together our subsequent train trip to Cape Town. The wildlife and scenery we saw was amazing. Thank you Jolene! We would highly recommend their services. And we would love to do it again ourselves.

Reply from East Cape Tours
Reply from East Cape Tours
Posted on Dec 11, 2017

Hi Tom
Thank you for this fantastic review.
We're so glad you had an excellent time on your trip, and we hope you'll return to South Africa again one day!
All the best.

Lorraine Briggs   –  
United Kingdom UK
Visited: October 2017 Reviewed: Nov 15, 2017

Email Lorraine Briggs  |  50-65 years of age  |  Experience level: 2-5 safaris

An unforgettable African day in the Karoo at Inverdoorn Game Reserve

Denise was our travel advisor and I explained that I wanted a special trip for my Mother (long estranged from South African shores) who was recuperating from a heart attack and my children who had never been to Africa at all. We booked Inverdoorn as it seemed easy to get to from Cape Town yet promised to offer a safari-style experience which I hoped would stir the European "city-wise" hearts of my kids. I was not disappointed. The lodge itself is beautifully set out in landscaped cactus gardens, at the heart of which are the indoor and outdoor African style eateries. Our luxury lodges were fantastic with gleaming wooden floors and exotically draped firm and comfortable beds next to a private pool bordered by a paddock housing two very inquisitive ostriches. Directions were clear and we arrived just in time for a tasty lunch under the tents amidst the cacti. We were very fortunate to experience a spectacular African storm just before our first game drive which thrilled everybody and left that fantastic, steamy bush smell in the air as we set off. Our rangers on both drives were knowledgeable and very friendly and their passion quickly transferred to my family. Any dwindling thoughts of what we had done yesterday or where we were going tomorrow were instantly swept away as the 4WDs bounced along the tracks with stunning vistas on all sides and we were wowed by the simple splendour of the big 5 in their natural habitat. Our final experience in this magical place surpassed all expectation with our cheetah interaction and our unforgettable memories of this will warm our hearts for many years; the amazing photographs of which are set to grace our sideboard indefinitely. Thanks to Denise and Cape Tours for being an excellent trip advisor and making the booking process so easy and thanks to all the team at Inverdoorn that made this one day stay a highlight of our Cape Town holiday and an unforgettable experience.

Reply from East Cape Tours
Reply from East Cape Tours
Posted on Nov 16, 2017

Hi Lorraine
Thank you so much for this outstanding review! It sounds like you had a fabulous time at Inverdoorn, and I hope your mother and kids enjoyed it too. We're so glad to hear that you appreciated our service, and we hope to organise another great holiday for you in the future.
All the best.

Jade   –  
United States US
Visited: July 2017 Reviewed: Aug 15, 2017

Email Jade  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent service all around

We decided to visit South Africa for our honeymoon and really wanted to go on safari. Chelse at East Cape Tours helped us decide on Pumba and made the booking process so easy. We had the best experience, everything was well organized and Chelse even helped make the trip extra special by letting Pumba know it was our honeymoon and my husband's 30th birthday while we were there! We will definitely recommend ECT to anyone we know visiting SA!

Jenny   –  
United Kingdom UK
Visited: July 2017 Reviewed: Aug 3, 2017

Email Jenny  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent customer service, to make it the best holiday ever!

What an amazing holiday we've just had in South Africa, we all agreed that it was our best ever - high praise! I spent a lot of time last year researching this trip & went with East Cape Tours in the end as they were offering a tailor-made package at the right price. It wasn't exactly what we wanted at first but Shannon then Jolene worked with me to adjust it, & it was just perfect in the end. 4 nights in Cape Town with day excursions, then a week along the Garden Route with overnight stops (the Turbine Boutique hotel in Knysna is to die for!), ending up at Shamwari Game Reserve for 3 nights. We definitely saved the best until last!! I'm sure I drove Jolene mad with emails beforehand but it was all worth it in the end. Thank you so much, plus to Ebrahim our very patient tour guide in Cape Town who was superb. We didn't want to leave so I'm sure we'll be back again soon. Thank you.

Van   –  
United Arab Emirates AE
Visited: June 2017 Reviewed: Jul 4, 2017

Email Van  |  35-50 years of age  |  Experience level: first safari

Great service

We dealt with Denise for our reservation to Amakhala Game reserve and she was very good in her communication.
Amakhala Game reserve is beautiful , with service with a big smile , great safari drives ,passionate guides who go out of their way to make sure you spot as many of the animals , food catered to your diet , lovely rooms , cleanliness.
As it has just 4 tents , you can be sure you have a personal touch from the moment you Check in.
Great palce for a safari & relaxed holiday.

Reply from East Cape Tours
Reply from East Cape Tours
Posted on Jul 4, 2017

Hi Van
Thank you so much for your review!
We're so glad you were happy with Denise's service, and had a fantastic time during your stay at Amakhala. It's always good to hear when our guests are happy with every aspect of their trip, from the food to the wildlife views :)
We hope to organise another holiday for you in the future.
All the best,
East Cape Tours

Maria Salvado   –  
Guatemala GT
Visited: February 2017 Reviewed: Apr 19, 2017

Email Maria Salvado  |  20-35 years of age  |  Experience level: first safari

Wonderful service!!!

As first-time travellers to South Africa, we needed all the guidance and recommendations we could get. Jolene was very helpful throughout the entire process and helped us plan the perfect itinerary for our trip. She was very patient with questions and very accommodating to our needs (we had a lot of requests!). She never gave no for an answer :). Once in South Africa, our itinerary developed perfectly as planned: from guides, to timings, to tours and activities, everything followed the highest standard of quality and professionalism. We had one activity that was cancelled and Jolene helped us get a full refund. I would definitely recommend ECTours and will make sure to contact them when I come back. Thank you Jolene, thank you East Cape Tours!

Reply from East Cape Tours
Reply from East Cape Tours
Posted on Apr 19, 2017

Hi Maria
Thank you so much for this wonderful review!
We are so glad that you had a fantastic time on holiday, and nothing pleases us more than knowing our travel consultants did a good job :)
Looking forward to (hopefully) planning another trip for you in the future.
All the best,
East Cape Tours

Chris   –  
Germany DE
Visited: February 2017 Reviewed: Mar 27, 2017

Email Chris  |  35-50 years of age  |  Experience level: first safari

Everything turned out perfect

We are almost one month back home, but I would like to thank Denise for the great arrangement at Kwantu private game reserve.
Everything was booked very short handed during our trip through ZA. Denise was very helpful and we emailed every time I had wifi access on our way from J'burg to Cape Town. So it took us a couple of days to arrange everything. Eventually the entire stay worked out great. We had a very warm welcome at the resort and the game drives were awesome. Our ranger was great too. We were able to see lions and elephants from a very short distance. So I will definitely recommend East Cape Tours to our friends.

Reply from East Cape Tours
Reply from East Cape Tours
Posted on Mar 28, 2017

Hi Chris
Thank you so much for your wonderful review. There's nothing that pleases us more than knowing our guests appreciate our service.
We hope to book another holiday for you in the future.
All the best.

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