Reviews

Sort By: Date Most Helpful Rating 11-20 of 27 Reviews
Lilian and Renato   –  
Brazil BR
Visited: November 2015 Reviewed: Nov 15, 2015

Email Lilian and Renato

Just perfect!
5/5

All went perfect in our 3 night safari. Mr Ibrahim always tried (successfully!) to accomodate all our needs, and we consider flexibility and dedicated customer care to be one of the qualities of this company. Our guide Johnson was a great 4x4 driver and had very good knowledge of the wildlife. We had an unforgettable experience, fully pleasant, with reliable professionals that knew how to do their jobs well. Thank you very much, Mr Ibrahim.

chen valdman   –  
Israel IL
Visited: September 2015 Reviewed: Nov 15, 2015

Email chen valdman  |  20-35 years of age  |  Experience level: first safari

excellent safari - meru treks
5/5

we were very satisfied with meru treks - excellent services and excellent guid!
meru treks is very attentive to the needs of travelers and will do everything in order to give you the best safari experience

Jagna   –  
Poland PL
Visited: September 2015 Reviewed: Nov 3, 2015

Email Jagna  |  20-35 years of age  |  Experience level: first safari

Fantastic experience, welcoming and helpful staff
5/5

My boyfriend and I went for a 5-day safari including Serengeti, Ngorongoro and Tarangire Park. The experience provided by Meru Treks exceeded our expectations. The manager Ibrahim suggested a very good itinerary, was very well informed and helpful. He picked us up when we arrive in Arusha and took care of our accommodation after the safari.

Our guides were very nice and approachable. Although they have been driving in the parks so many times, they still understand the first timer excitement. Thanks to them we were able to enjoy the wilderness to the fullest. The chefs were excellent as well. I have few dietary requirements and although it is not particularly easy to cook in the bush, they made sure everyone's need was met.

Regarding the flat tires that somebody mentioned in his/her review, every safari group I saw on the way face the issue. Most of the time it was our guys who were helping the others. People are friendly and safari is not meant to be a highway drive. It is bumpy, wild and full of awaiting adventures.

Meru Treks highly recommended!

yarden and ori   –  
Israel IL
Visited: September 2015 Reviewed: Oct 12, 2015

Email yarden and ori  |  20-35 years of age  |  Experience level: first safari

excellent
5/5

It is highly recommended!
We booked the tour from our country ( Israel ) in advanced.
When we arrived at the airport , Ibrahim picked us up and took care of everything. showed us a restaurant, transformation.
The guide was excellent and also the chefsis his best. we saw all the animals .
Everyone was kind and patient

yarden and ori
It was great \ Recommended;

Lucian   –  
Romania RO
Visited: September 2015 Reviewed: Oct 8, 2015

Email Lucian  |  20-35 years of age  |  Experience level: first safari

Very good company with great staff
5/5

We had a five days safari and everything went perfect. We had the chance to interact with two different drivers and two different chefs and all four of them were great to us, same as the manager, Ibrahim. Definitely would recommend this company.

Jonathan   –  
Belgium BE
Visited: July 2015 Reviewed: Sep 20, 2015

Email Jonathan  |  35-50 years of age  |  Experience level: first safari

Great time, good service, good prices
5/5

We are very happy to have choosen with Meru Treks in Tanzania.
The company and Ibrahim, the manager, are very reliable. They have organized our safari (5 days in Serengeti, Tarangire and the crater) and our Kili Trek (5 days trek on the Marangu Road) in a few days, just before doing those trips…
So we could book everything in Arusha and that was very very much cheaper than doing it from home.
The service was great and the guides (Olé for the safari and Julius for Kili) were perfect !
After a few talks with different agencies, we could bargain the price with Ibrahim and he was ready to do it.
It's note the most luxurious agency… it's simple, comfortable, reliable and not so expensive
Enjoy !

Jeff   –  
Tanzania TZ
Visited: August 2015 Reviewed: Sep 7, 2015

Email Jeff

A wonderful experience
5/5

I had a real wonderful experience with Meru Mountain treks and safaris, a driver was very experienced and he made things possible throughout a safari in Serengeti, Ngorongoro and lake Manyara national parks. I also enjoyed a well organised tour in Zanzibar. Thanks to Meru mountain treks and safaris company.

Elena   –  
Italy IT
Visited: August 2015 Reviewed: Aug 24, 2015

Email Elena  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Elena and not that of SafariBookings.
To be avoided. Poor equipment and agressive manager.
1/5

We booked a 4days/3nights safari at Tarangire, Serengeti and Ngorongoro crater. No complaints about the safari itself (we saw a lot of animals and enjoy our time) but about the old/ruined equipment used by Meru Trek Company and about the rude modes used by his manager, Ibrahim.

We had 5 flat tires in less than 2 days!!! I can understand some bad luck…but 5 tires punctured is not a matter of bad luck. It means you have a problem with the tires you are using!! I work for the tire industry and I know what I am talking about. The tires mounted in our jeep had almost no remaining tread and this is, beside a legal issue, a safety problem!!! These 5 flat tires caused not just loosing time from our safari, but also late arrivals to the campsites, to have to mount the tents with almost no light, late dinners and the disadvantage to remain for 3 hours in the middle of Serengeti waiting for someone to come to help us. Not just the tires were not at an adequate level, the driver did not have a proper torch to illuminate while performing the changing operations, the lifter use to lift up the car was getting blocked from time to time and once risked to catch up the driver while changing the tire under the car. Tents used by this company have zips broken, meaning cold and insects getting into your tent and in case of rain, also the rain (by the way, not all the tents were waterproof either).

When we went back to Arusha and we were taken to the main office, we tried to explain to the manager, Ibrahim that the equipment was not the appropriate and beside not even asking for any excuse, he just became very aggressive, not listening and not allowing anyone except by him to speak. He accused us to ask for a refund (we never mention this word or ask for any money back). Our purpose was to give him a constructive feedback to improve few things, but he did not listen to any reason. He started blaming us we were liars, and saying God will judge us in the Final Day….Honestly speaking if someone has to be judged is not me….but the person whose last sentence is: “you should be just happy to be back ALIVE from your safari…”. This is the person you will face if things do not go smooth.

It is up to you the choice, but to me it is not worthy to put your life at risk with bad car equipment, to loose time of your safari, to arrive to campsites late, to suffer cold because of bad equipment and to deal with this kind of person… at the end cheap turns to be more expensive!

Wilson   –  
United States US
Visited: June 2015 Reviewed: Jul 5, 2015

Email Wilson  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent safari adventure
5/5

We had a fantastic experience with Meru Treks. While planning our safari, we looked into a number of different operators offering camping safaris, and throughout the process, Meru Treks' staff were the most responsive and helpful of all the companies. When we finally arrived for our adventure in Tanzania, our guide, Cosmas, and cook, Amani, provided cheerful, friendly and knowledgeable service throughout our trip. We could not have asked for better daily work from them. Cosmas' wealth of expertise on the landscape and wildlife gave us an unforgettable experience, and Amani kept us very full with plentiful and lovingly prepared food throughout the week-long safari. Camping equipment was functional and clean, our tents were set up quickly and with minimal work on our part, and we kept to an incredible itinerary that gave us the chance to see all the highlights of Tanzania's amazing natural beauty. We loved getting to know our Meru Treks staff, we brought home memories to last a lifetime, and we would unhesitatingly travel with Meru Treks again.

Fernandes and Janne Visited: May 2015 Reviewed: May 30, 2015

35-50 years of age  |  Experience level: 2-5 safaris

What a fabulous trip!!
5/5

My appreciation to Meru Mountain Treks and Safaris, they are real experienced and professional, we booked for the 5 days safari to several tour companies but Meru Mountain Treks and Safaris were the fast to respond and their information was precise. The trip was fabulous, we had a wonderful driver who was real experienced, the cook was also wonderful, we real enjoyed the trip.

Average User Rating
4.0/5
Rating Breakdown
  • 5 star 19
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 6
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