Reviews

Sort By: Date Most Helpful 31-40 of 56 Reviews
Greg   –  
United States US
Visited: August 2019 Reviewed: Aug 17, 2019

Email Greg  |  50-65 years of age  |  Experience level: first safari

Great Experience!
5/5

We had a great time during the 6 days safari. Chimpanzee Habituation in Kibale, Queen Elizabeth National Park, and Gorilla Habituation in Bwindi - a blast!

Thanks to help and knowledge of our guide, Trevor, we had discovered a different, hidden side of Uganda. Memories of this trip will last for our lifetimes!

Everything was as planned, and exceeded our expectation, no complaints, whatsoever. It was a really well done, planned and executed trip.

Michael   –  
Israel IL
Visited: August 2019 Reviewed: Sep 9, 2019

Email Michael  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing tour
5/5

The initial booking process was smooth and Cate at the office was very helpful
and responsible.

Everything about this safari was above our expectations

Over the course of 10 days, we had an amazing experience exploring Uganda,
real pearl of Africa

Our guide Peter was a fantastic guide and we really enjoyed his company.
Professional, knowledgeable Peter made the entire journey really very interesting.
We could not expect more from him. Thanks Peter.

The 10 day trip included visits to various national parks —
Murchison Falls, Queen Elizabeth, Volcanoes, Kibale, Bwindi Impenetrable Forest,Lake Bunyonyi.

Prime Safari is highly recommend!
Thank you, Prime Safari for an experience

Tim   –  
United States US
Visited: June 2019 Reviewed: Sep 18, 2019

Email Tim  |  50-65 years of age  |  Experience level: 2-5 safaris

6 Day Safari including Gorilla and Chimp Trek
5/5

Wonder accommodations, knowledgeable tour guide, comfortable vehicle and exceptional service. Definitely recommend this company they lived up to and surpassed my expectations. Joseph went above and beyond to get me the best experiences, wonderful views and a truly grand adventure.

Susan   –  
Australia AU
Visited: August 2019 Reviewed: Oct 22, 2019

Email Susan  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing company - highly recommend! - 3 day Gorilla Trakking
5/5

I did a number of tours around Africa and my experience with Prime Safari's was by far the best. The vehicle was of a high standard, always clean, well stocked and safe - everything in working order, including the A/C (which is rare in Africa!).
My tour guide was Peter, who was nothing short of exceptional. Not only was he positive and well presented each day, but his manner was consistently kind & welcoming, at all times went above and beyond to ensure I had a great trip and was safe and ok at all times. He is extremely knowledgeable in many areas and is happy to share this with you.
We stopped at the Equator line on the way there which was fun. The Gorilla trekking day itself was incredible, we did Mgahinga National Park, took around 1 hour hiking and we found the entire Gorilla family we were trakking, including 3 Silverbacks!!! After the hike we went to Lake Bunyoni, which was so beautiful.
At all times I felt safe (solo traveller), accomodations were all of a very high standard, Peter ensured I always had plenty of water and food - he buys fresh bananas for in the car in case you need a snack which was so kind! We did plenty of stops for restroom and coffee/snack breaks. Oh there is also wifi in the car! Bonus!
All up I had such a wonderful time, would so HIGHLY recommend using this company (ask for Peter if you can!!) and I would use them again in a heartbeat.
Thankyou Peter for a trip of a lifetime!!

Ahmed   –  
United States US
Visited: December 2019 Reviewed: Dec 13, 2019

Email Ahmed  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent. Care a lot about their clients.
5/5

Prime Safari Tours: Excellent service with great communication skills. Prompt response time via email or WhatsApp & easy to get a hold of. You guys planned our trip so well & gave us the best vehicle & a terrific guide (Dennis). Cate & Simon are a great team, appreciated you guys right from the beginning. I highly recommend Prime Safari Tours to anyone.

Jacques   –  
Canada CA
Visited: December 2019 Reviewed: Dec 18, 2019

Email Jacques  |  50-65 years of age  |  Experience level: 2-5 safaris

Murchison National Park
5/5

I travel with a group of interns to Uganda once a year for medical work in the north of the country. For the third consecutive year, Prime Safari took care of our moments of relaxation with brilliance and professionalism.
First for a weekend at Murchison Park. Transport, accommodation and meals. Everything was faultless, on time, polite and above all, with no bad surprise. Conscientious drivers / guides who know the secrets of the fauna and know how to locate it out with respect.
The day before our departure, we also appreciate tourist support in the city of Kampala. Professional transport in traffic that is not always convenient. Suggestions of attractions and restaurants that respect our pace of discovery.
So far, no false note for this agency retained 3 times

Virva   –  
Finland FI
Visited: November 2019 Reviewed: Jan 1, 2020

Email Virva

5-days tour in Murchison Falls National Park and Queen Elizabeth National Park
5/5

Jerome and Robert from Prime Safaris made our trip an experience we'll never forget. The trip with all its details, lunch breaks and over-night stays was planned brilliantly. We visited the Rhino Sanctuary and continued towards the Murchison Falls National Park where we stayed for two nights at the Hornbill lodge, which was a cozy accommodation with delicious food and helpful staff. Then we headed towards Queen Elizabeth National Park with a lunch break in Fort Portal. In Queen Elizabeth we stayed at the Pumba Safari Cottages which had breathtaking views over the park. The staff there was helpful as well, and the food was just as amazing as at the first place we stayed. Jerome and Robert were magnificent guides with knowledge and a great amount of hospitality.

We recommend Prime Safaris with full heart, Uganda and this trip will always stay with us in our hearts and minds.

FRA_& PAT_ITALY   –  
Italy IT
Visited: December 2019 Reviewed: Jan 21, 2020

Email FRA_& PAT_ITALY  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari Trekking Gorilla and Chimps 6 days
5/5

We decided to make our tour in Uganda with Prime Uganda Safari's Ltd after meeting the owner, Mr Samuel at Expo 2015 Milan Italy. He was so good at describing the beauty of his country that he strengthened our desire to visit Uganda, which is also characterized by the presence of primates and the big Apes (chimpanzees and gorillas above all). When we decided to make this travel we contacted him by email and we agreed (always by email) our itinerary for a 6-day tour from 24/12/19 to 31/12/19. The organization of the tour was excellent for the agency's expertise in booking (a special thanks to Cate) and for Robert's great expertise, both as a driver and as a nature guide. They showed us the wonderful landscapes of the Ugandan West (Fort Portal), the chimpanzees (beautiful) in Kibale Forest, the magnificent and unique gorillas in the Bwindi Impenetrable Forest and the magnificent nature of Queen Elizabeth Park, the Kazinga Channel and finally the beautiful Bunyonyi Lake. Prime Uganda Safari gave us the opportunity to choose between two different hotel levels (medium range and luxury). We have chosen the solution with intermediate accommodations and we can confirm that according to the Italian standards the structures they have proposed us are fine and have everything of what an Italian tourist can expect. Cleaning of the hotels, water in closed bottles, mosquito nets, good quality food with choice and even Nutella for breakfast! Robert, our guide, has proved to be excellent both as a driver and as a nature guide. Even in the face of the inconveniences (breakage of a tyre valve) in half an hour he fixed everything. We recommend the use of this tour operator that has proved to be serious, reliable, very well organized, with an attention to our needs and our rhythms, which is rarely found with other tour operators (perhaps more quoted).Good value for money and no negative surprises. Absolutely to try!!!!

Renata Doria Miguel   –  
China CN
Visited: January 2020 Reviewed: Mar 13, 2020

Email Renata Doria Miguel  |  35-50 years of age  |  Experience level: 2-5 safaris

11 Days Uganda Kenya Gorilla & Wildlife Honeymoon Safari
5/5

We planned for almost 8 months this trip and Prime Safari helped our dream to come true.
Service, since the beginning, was great.
Cate would reply to us at the same time, with all the info needed, and made the difference!
The online payment system was easy ( even though scary for the first time).
Service from our guides Emma and Joseph was beyond expectation.
Van in Uganda was old, sometimes a bit uncomfortable... but after the first day we were used to the " African massage" and it all went smoothly until the end.
Emma would make sure we had fresh water and cleaned the van ( it would get muddy somedays ) every night.
Uganda has so much more to offer then gorilla trekking. After seeing all the beauty of the country and the hospitality of its people, I have to agree with Churchill its the " Pearl of Africa".
Kazinga Chanel boat cruise, Chimp trekking, Gorilla trekking, everything was planned in detail and wonderful.
Talking about Kenya, as my husband defined, game drives there are " Premium League" .
Every meter you find tons and tons of animals and to end this trip, was just the cherry of the cake.
Joseph took good care of us and he can spot animals 10000 kilometers away lol
Great service, amazing people, Prime Safari is the safari company to choose for your experience in Africa!

sebastian la rosa   –  
Argentina AR
Visited: March 2020 Reviewed: Apr 2, 2020

20-35 years of age  |  Experience level: 2-5 safaris

attention to every detail!
5/5

We did a 4 day tour (Nyiragongo volcano and Gorilla trekking)
We had just finished tow tours before this one, so we were expecting average, but we were wrong.
Cate had every detail sorted out and even a present for us.
Godfrey picked us up, awesome driver and great companion, our trip to Rwanda border was super nice and the food included was 10/10
specially at Kibumba camp.
they volcano and the gorillas are spectacular, so if you are looking to go there Prime is an awesome company, we did a midrange tour and it felt luxury to be honest.

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
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  • 1 star 3
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