Reviews

Sort By: Date Most Helpful 11-20 of 64 Reviews
Becky   –  
Panama PA
Visited: March 2019 Reviewed: Mar 27, 2019

Email Becky  |  20-35 years of age  |  Experience level: first safari

Amazing! No words to describe the amazing experience we had with them as our hosts.
5/5

They are so organized, truthful, they actually want to help you and make an incredible holiday. Excelent service and communication always!

vivianne Hammer   –  
United States US
Visited: March 2019 Reviewed: Mar 15, 2019

Email vivianne Hammer  |  50-65 years of age  |  Experience level: 2-5 safaris

A Flawless Experience!!!!
5/5

Ubon Safari not only lived up to my expectations, they went over it.
We schedule a trip with Ubon Safari to Botswana, Zimbabwe, Uganda, we were a group of 6.
It was a quite complicated schedule because of all the transfers we needed, and it was flawless, everything, but i mean every single detail was taken care of, we went to the best places, and had the best experiences and I have no doubt that it was ll their responsibility.
Further more, all along the way, they were on top of our trip.
I will, with no doubt, travel with them again, and recommended for sure.

Kevin & Elisa   –  
United Kingdom UK
Visited: January 2019 Reviewed: Feb 4, 2019

Email Kevin & Elisa  |  65+ years of age  |  Experience level: 2-5 safaris

It was a pleasure dealing with such a highly professional, knowledgeable, and well-organised team.
5/5

We wanted a Tanzanian safari followed by a few days on the beach in Zanzibar. After a couple of phone calls with Umang, he devised a terrific itinerary based on our requirements and budget, and including several features we hadn’t considered. All his recommendations, especially for lodges and hotels, turned out to be excellent.

Our expectations for the trip were very high, but were frequently exceeded. Maybe we got lucky with the wildlife on safari, or maybe it was down to Ali, our guide, but each day turned out to deliver an even better experience than the day before, which just didn’t seem possible.

And Umang stayed discretely in touch during our trip, courtesy of WhatsApp (Tanzania has extensive free WifI), and was even able to help us recover when we arrived by air in Zanzibar but our luggage continued onwards to Dar es Salaam...

We cannot speak more highly of the team at UBON Safari and would recommend them without hesitation.

Maximilian   –  
Germany DE
Visited: December 2018 Reviewed: Jan 10, 2019

Email Maximilian  |  20-35 years of age  |  Experience level: 2-5 safaris

Determination to perfection
5/5

The communication throughout my safari in the beautiful Ruaha National Park was outstanding. Due to its very personal note, I felt extremely well looked after. The service was just excellent and Umang was determined to make my trip perfect. Highly recommended!

Janine   –  
Switzerland CH
Visited: November 2018 Reviewed: Nov 20, 2018

Email Janine  |  20-35 years of age  |  Experience level: first safari

Me and my brother really enjoined the travelling on the safari (Udzungwa-Mountains-Nationalpark and)
5/5

Our driver sixmundi had a big knowledge and we learn a lot about the culture, nature and the people. We see a lot of animals in Ruaha and the hike to the waterfall Sanje in Udzungwa-Mountains-Nationalpark was incredible! We spend more money that we expected, but it was worth for it! Thank you beena for all organizations in this short time!

Ruddy   –  
Belgium BE
Visited: October 2018 Reviewed: Nov 13, 2018

Email Ruddy  |  50-65 years of age  |  Experience level: over 5 safaris

Organise transport 4x4 driver and car in western Tanzania - Mbeya, Katavi, Kigoma
5/5

Hello,
We are back home now.
I would like to thank you for your support at the beginning of our stay.
You have reorganized in record time our journey and all went well with very professional drivers in a non easy situation.
Thank you again and kind regards
Ruddy

NP   –  
United Kingdom UK
Visited: September 2018 Reviewed: Oct 16, 2018

Email NP  |  35-50 years of age  |  Experience level: first safari

Fantastic operator
5/5

My father has been telling me to take him to Tanzania, the country he was born in for as long as i can remember. He has been wanting to go back to see the 2 towns he grew up in. I always said no as i thought it was too dangerous (what was i thinking? Its not!). As my parents hit their 40th wedding anniversary I thought it was now or never and began researching. 55yrs is long enough for dad to wait!! I contacted at least 20 companies and was about to give up when i came across a few recommendations for Ubon Safari. So, i contacted them. From our first encounter, i knew Umang and Beena (Bee Gossain) were the people who were going to make my dads wishes come true and off we went planning the most incredible trip. I was put at ease instantly, no question was silly and no request too much. Questions repeated over and over were happily answered. I felt incredibly confident and excited. No concerns whatsoever, all thanks to the hard work, time and effort Umang and Beena put into planning these trips. They are so dedicated that they go to Africa for a few months every year to meet with hotels and give feedback. When we hit a number of issues on the holiday, they were right there with us working hard to resolve them. To know we had that help immediately is no small thing. Beena and Umang are so passionate about giving the best trip, they wont rest if any small thing goes wrong until its resolved. Their drivers and cars made this trip that much more amazing...7 days in Serengeti and 7 in Zanzibar can be hard going on some of the rough roads, and in the boats, especially for my mum who has severe rheumatoid arthritis but the cars were so comfy you dont notice and the drivers so good you feel safe. Mum had no problems! Unknown to us Beena had arranged a surprise bush dinner, which was incredible and a last min hot air balloon ride, which was so much fun. We also had ppl travelling on excursions with us to ensure my parents were well taken care of...its these small things that made the trip. We were spoilt! I cant thank Ubon enough, I cant recommend them enough and we can't wait to book another trip with them. Sadly we cant join them on the amazing trip to south serengeti and Zambia next year, which will be epic. If you want to go to Africa contact Ubon, you wont be disappointed.

Sally Harris   –  
United Kingdom UK
Visited: October 2018 Reviewed: Oct 16, 2018

Email Sally Harris  |  50-65 years of age  |  Experience level: 2-5 safaris

Incredible personal attention to detail, listening to your wishes and turning them into your dreams.
5/5

Beena and Umang Gossain and UBON safari are simply two incredible individuals who give their all to every detail of your trip. We were kept updated on our itinerary and had constant contact prior to departure. On arrival in Kenya it was obvious we were going to be very well looked after. We then flew to Tanzania, what magic. All the hotels they had chosen for us totally matched not only our needs but our desires , I had specifically asked to have a room somewhere by a watering hole. I got it and it was perfect.
The guides they use are exemplary, full of care and knowledge, the airline Auric is excellent, the hotels are wonderful and all the hotels speak highly of the couple themselves as people .
The Serengeti was the most exciting, exhilarating and obviously tiring experience, but we saw everything. My husband did a balloon trip which he said was a marvellous experience and I joined him for the extraordinary champagne and cooked breakfast in the bush that I could have imagined . Everything is thought of down to the tiniest detail. Simply brilliant trip , so well organised and nothing is too much trouble if things need to get changed for whatever reason. They care and it shows.

Jules   –  
United Kingdom UK
Visited: June 2018 Reviewed: Sep 13, 2018

Email Jules  |  35-50 years of age  |  Experience level: 2-5 safaris

Holiday of a life time
5/5

Holiday of a life time!

2 things that made this holiday great:

The actual experience itself, so the places we visited, the hotels we stayed in, the people we met and the things we saw.


The second and what I would say the most important is the service received from Ubon safari. From before we booked, where they took the time to really understand us as people & what we liked so they could tailor make the experience for us.
Their knowledge was outstanding, they knew all the hotels, locations, tours, safari’s, people, extra’s and was able to again recommend exactly what to do, where to go, who to see, where to stay based on us as individuals, what would suit us, and they married the two up perfectly.

The holiday they put together for us, the hotel choices, the different experiences and the packages was amazing, you didn’t worry about anything, everything down to the finest detail was thought of and catered for. They had the best of everything and access to the best hotels, people, guides, experiences…..everything!

Ubon really cared about us, they followed our trip and made sure we were safe, comfortable and happy throughout the whole holiday and we were treated like kings and queens from the moment we contacted them to after we got back!

I have been around the world and I can honestly say this was the most “out of this world” trip I have ever experienced.

We had so many highlights, each day was truly amazing. Our biggest highlights were:

- The animals…wow! We had the best guide, he knew the park so well, so knowledgeable, he really cared about us having the best time and enabled to get very close to the animals and see things I could never have dreamed of seeing.

- The balloon ride over the Serengeti – unforgettable! What an experience, took your breath away.

- Bush Dinner – Incredible, being so close to nature in one of the most beautiful places in the world.

- Staying in the clouds at the crater….a little fresh, but breath-taking.

- And then pure luxury on the island of Zanzibar, in a stunning villa surrounded with panoramic views.

My only concern is how we are ever going to match this!

Ilaria Tonelli   –  
Italy IT
Visited: July 2018 Reviewed: Aug 2, 2018

Email Ilaria Tonelli  |  50-65 years of age  |  Experience level: first safari

wonderful,
5/5

ubon is really a fantastic agency, top organization, top care of the cliente, super punctual, top clss choise of location, top choise of guide , top comptence! I anma a professional organizer of meetings and I know how ahard is the jo and how difficult is doing is in this marvelous level! Ubon now is my family in Tanzania!

Average User Rating
5.0/5
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