Reviews
Bad experience
In short, we got white-collar pickpocketed. We booked a 7-day safari with Jipe Trekking and Safari. On the morning of departure, we were kept waiting at the hotel for hours such that the first day's activities had to be postponed. On day 3, it emerged that there were problems with the dedicated credit card the driver was provided with to pay the entry fee for Serengeti National Park (it seems the company doesn't trust their staff enough to provide them with a general credit card). We were driven around from bank to bank for hours until the driver was forced to give up and try again tomorrow. As a result, we were now a full day behind schedule. The consequence was that we had to subsequently reduce our time in some of the nicest areas on the trip in order to return on time. When we complained about the fact that we were effectively charged one seventh of the total trip fees to wait around during these delays - none of which were our fault - the owner refused to reimburse us, and was even quite emotionally abusive over email. I suspected his responses could have been cut and pasted from previous dissatisfied clients. We've now lodged a complaint to the Tanzanian consumer affairs department. Fingers crossed.
On the plus side, the rest of our time in Tanzania was great, from the very first moment we no longer had to deal with Jipe!
UA
35-50 years of age | Experience level: first safari
We had a very pleasant time. Safari was excellent!
We spent 4 days with jipetrekkingandsafaris and visited many interesting places at Northern Tanzania. We were at Tarangire, Lake Manyara and Ngorongoro National Parks. As a additional option we visited Maasai village where we got very good experience and knew a lot of information about Maasai culture.
Safari was arranged very professionally and as a result we saw many different animals like elephants, lions, zebras and so. My group consisted 3 adults and 3 children 12,13 and 15 years old.
Everyone was very glade to collaborate with jipetrekkingandsafaris.
CZ
20-35 years of age | Experience level: 2-5 safaris
Reasonable priced service for safari and ascents with satisfying level of comfort.
Reliable tour operator not only for safari, no problems with payments, programm, level of service required. Good communication when in home preparing the trip, and on the spot very helpful too. I would recommend.