The Bencia Africa dedicated Team
Bencia Africa Adventure & Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2007)
- Member Of:
- KWS, KTB, ECO -Tourism, TRA & KATO-member
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $178 to $745 per person per day (USD, excl. int'l flights)
Reviews
IT
Email Elena | 20-35 years of age | Experience level: 2-5 safaris
Great company, too bad for our driver
$1700 per person, 6 days
We visited Masai Mara, Hell's Gate & Amboseli.
Cons:
- Scam(ish) behaviour
We were meant to pay $33 to visit Crescent Island and $30 to get there by boat. When we checked our gps, we found out that the boat hadn't taken us to the island, just 1km farther along the shore. We stayed there 10 mins then we were told to go back. I called our driver and told him we refused to pay 63 dollars per person for this, so he agreed to only make us pay for the boat ride. We had only agreed to the boat ride because he'd told me it was the only way to reach the island. We never got to visit the island because there was no more time left.
- Our driver was constantly on his phone.
Not only while driving, but even during safaris he wasn't really looking for animals cause he was staring at his phone. When we did find animals, we obviously tried to be quiet and listen to nature but he'd be watching videos on facebook or talking on the phone and ruin the moment (and the videos we took).
- He would tell us to wake up at 5.30am to leave very early, then show up 30mins late.
- He made a misogynistic comment at us about my friend being the one who should make decisions because I'm a woman, and shaming him for not doing so.
Pros:
- sufficiently trustworthy
- best price we found
- accomodation was GREAT. good food, very good rooms, it felt like we paid for the budget option but got the luxury one.
- we met another staff member, in charge of making us food one night, and he was very very kind and a great cook
- they reply to texts and emails very quickly
- they are readily available if you want to change the arranged schedule in any way.
- there really aren't any additional expenses whatsover except the optional ones that are specified within the program. food, water, car fuel and anything you can think of are included in the agreed price.
Reply from Bencia Africa Adventure & Safaris
Posted on May 23, 2026Thank you for taking the time to share your detailed feedback. We truly appreciate your kind words about our accommodations, food, pricing, responsiveness, and overall organization. We are pleased to know that many aspects of your safari experience met your expectations.
At the same time, we sincerely apologize for the concerns you experienced with the driver and the Crescent Island excursion. The behavior you described does not reflect the level of professionalism and respect we strive to provide to all our guests. Your comments have been taken seriously and will be addressed internally to help us improve our service standards.
We value your honest feedback as it helps us grow and ensure better experiences for future travelers. Thank you once again for choosing us for your safari adventure.
PT
Email Marisa | 20-35 years of age | Experience level: first safari
The best safari experience
Amazing safari! I did 5 days in Masai Mara, Lake Nakuru, Lake Naivasha and Hell's Gate. It's the perfect amount of days, you see the most important things and you also have time to rest. I reached out to the travel agency, Bencia African Tours and Safari directly and I upgraded the accommodations for premium inside each park. It's much better to stay in nice places after a lot of exploring, trust me!! And in some premium places even the animals come to you. The guides were very nice and the jeeps were super comfortable. Bencia made sure everything was perfect. Thank you!!
Reply from Bencia Africa Adventure & Safaris
Posted on May 23, 2026Dear Marisa,
Thank you for your amazing review. We are delighted to hear you enjoyed your 5-day safari experience and the premium accommodations across Masai Mara, Lake Nakuru, Lake Naivasha, and Hell’s Gate.
Your kind words about our guides, comfortable jeeps, and service truly mean a lot to us. It was our pleasure to make your safari memorable, and we’re so happy everything met your expectations.
We hope to welcome you back for another adventure in Africa soon!
IT
Email Carmen Bizzarri | 50-65 years of age | Experience level: first safari
Perfect
We had a wonderful stay; the establishment is excellent and the rooms are fabulous. The tour was a fantastic experience, and the driver Jeff was exceptional. I highly appreciate their professionalism and strongly recommend this place.
Reply from Bencia Africa Adventure & Safaris
Posted on May 23, 2026Dear Carmen Bizzarr,
Thank you for your wonderful review and recommendation. We are delighted you enjoyed your stay and tour experience. Jeff truly appreciates your kind words about his exceptional service and professionalism.
We look forward to welcoming you again
CN
Email Summer | 35-50 years of age | Experience level: first safari
We will never forget this trip in Kenya, wonderful journey with Bencia Africa
This is our first time travel in Africa, but I always wanted to go. Almost one year ago, I booked this trip with Bencia Africa, and Alfred helped us to settle all the details, very professional sales person.
After we arrived Nairobi, our tour guide George waited us at the exit already , and he is a helpful, warm-hearted, considered guy, since we chose a low season, and we don't want anything very rush, so George made our tour nice and easy. He always finds us nice spot to observe the animals we love, also explains lots of details on the animals and the background of these nice places. On the last day in Kenya, we need to go back to Nairobi from Amboseli, but there was a protest, it was dangerous, however George managed to get us to the airport early and safe, thanks a lot.
We chose Serena masai mara, Nakuru Sopa, Naivasha Sopa and Oltukai lodge, we love all of these hotels, but I think the best value for money would be the Sopa.
We love love this trip in Africa, and for sure, we want to visit Africa again in the near future.
Reply from Bencia Africa Adventure & Safaris
Posted on Jun 2, 2026Dear Summer
Thank you so much for sharing your wonderful experience! We are thrilled to hear that your first trip to Africa was memorable and enjoyable. It means a lot to us that Alfred could assist in planning your journey and that George provided such a warm, safe, and informative experience throughout your safari.
We’re delighted that you loved the lodges and the animals, and that the pace of the trip suited your preferences. We always strive to ensure our guests can enjoy every moment without feeling rushed, and it’s wonderful to hear that George’s guidance made your safari smooth and safe, even in challenging situations.
Your kind words about Bencia Africa and our team are greatly appreciated. We would be honored to help you plan your next African adventure whenever the time comes!
Thank you again for choosing Bencia Africa Adventure & Safaris, and we look forward to welcoming you back to the continent.
Warm regards,
The Bencia Africa Adventure & Safaris Team