Reviews

Sort By: Date Most Helpful Rating 11-20 of 121 Reviews
NJS   –  
Germany DE
Visited: August 2023 Reviewed: Sep 19, 2023

Email NJS

Wonderful trip
5/5

Our trip to Masai Mara, Lake Nakuru, and Amboseli has been amazing an experience. Professional and friendly team, very good and easy communication. We loved our driver. Thank you Ben!

Yolanda   –  
Germany DE
Visited: August 2023 Reviewed: Sep 17, 2023

Email Yolanda  |  35-50 years of age  |  Experience level: first safari

Fantastic safary
5/5

We had a private safary for 6 days: Ambosseli, Nakuru und Masai Mara. We got a really nice safary., thanks George, our driver, was simply the best.

Jelena   –  
Serbia RS
Visited: September 2023 Reviewed: Sep 15, 2023

Email Jelena  |  35-50 years of age  |  Experience level: first safari

For sure one thing scratched from my bucket list.
5/5

This was a life changing, powerfull Experience. Bencia team was Professional, helpfull, friendly. We loved our driver Joseph, He made the whole tour uniqe and amazing.

POH   –  
Singapore SG
Visited: July 2023 Reviewed: Jul 24, 2023

Email POH  |  65+ years of age  |  Experience level: 2-5 safaris

Reliable and Flexible
5/5

We engaged Bencia prior to arrival to Kenya. Alfred has been given us prompt and useful advices on the trip planning. I did a price comparison and concluded to engage them for better value and flexibility.

We enjoyed the freedom we had throughout the journey. The guide cum driver was very patient with us and supportive, knowledgeable . He is very punctual and careful in driving in the difficult road, Worked very hard in one of the days for almost non-stop driving of 12 hours on extremely bad road conditions.

Highly recommended

Winston Hovekamp   –  
United States US
Visited: June 2023 Reviewed: Jun 28, 2023

Email Winston Hovekamp  |  20-35 years of age  |  Experience level: first safari

Good experience with a budget tour
5/5

Our five day Mt Kenya trek was an amazing experience. The hike passes through multiple eco zones, from rain forest to alpine desert. We saw many hyrax, bird species, and some monkeys. The summit sunrise was spectacular. Our route, up Sirimon down Chogoria, seemed like a good choice because it seemed easier to reach the summit from the Sirimon side and then we got to enjoy the beautiful landscapes of the Chogoria side on the way down.

Our guide, Daniel, knew the trail and the area well and answered lots of questions we had about wildlife, geography, and culture. He was attentive to how we were faring on the trail and helped out when needed. I would definitely recommend him and his crew. Our food and accommodations (mostly tenting) were good quality, and our porters were friendly and helpful.

Those interested should note that two things about the transport to and from the mountain: (1) we were taken to and from Nairobi on the public mini-bus, which was an over three hour drive, and on the return trip, we had to wait about an hour at the bus station before the bus filled up and embarked. This was an interesting experience in its own way but if I were to do this trip again I would probably try to book a private car instead to save some time and comfort. (2) the $50 car pickup on the Chogoria side on the last day seems a bit overpriced and was not really optional for us, because the hike is otherwise impractically long to reach town in time to return to Nairobi by the evening.

Dorothea   –  
Germany DE
Visited: May 2023 Reviewed: Jun 1, 2023

Email Dorothea  |  20-35 years of age  |  Experience level: first safari

More than I could have ever dreamed of
5/5

We spent three beautiful days in Maasai Mara National Park for Safari and it couldn't have been more beautiful! Our driver Joseph was fantastic! He had eagle's eyes, seeing animals from far away and his driving skills were beyond words. No matter the condition of the ground, he would get through and made sure that we could see every animal possible!
Bencia Africa even provided our own own chef - John - who made fantastic food and took so much care of us while always having a smile on his face.
The service was amazing. Though we came to Nairobi to first spend a day in the city and then started Safari the next day, they still made sure we would get picked up from the bus stop and brought us to our hotel the day we arrived in Nairobi.
Last but not least the price was excellent! By far this was the best offer for Safari that we found, yet it did not have any issues about comfort, service or anything. Absolutely worth every cent! I would definitely recommend to book Safari with Bencia Africa!

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jun 2, 2023

Thank you Dorothea for the wonderful review! We're thrilled you had a beautiful safari experience with Bencia Africa. Your recommendation means a lot to us!

Joxilly Safari Mbiti   –  
Kenya KE
Visited: May 2023 Reviewed: May 26, 2023

Email Joxilly Safari Mbiti  |  20-35 years of age  |  Experience level: first safari

A wonderful 2 days visit to Maasai Mara National Reserve
5/5

I recently visited Maasai Mara National Reserve with my workmates at this prodigious company. Undoubtedly, it will remain a memory of remembrance to my colleagues and me. What made this safari distinguishable were the services we received from this company where the meals were delicious and we were able to see the big 5 animals. We were free to take photos. Our tour guide was friendly and informative as he made sure that we enjoyed our visit. I therefore highly recommend Bencia Africa Adventure & Safari.

Marta   –  
Poland PL
Visited: April 2023 Reviewed: May 25, 2023

Email Marta  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Marta and not that of SafariBookings.
Worst comparing to others
2/5

We have spend 4 days in Masai Mara with this company and it was worst of all game drives we had during stay in Africa.
- poor english of driver,couldn't cath a sense of the sentences
-car was not prepared for rain season( broken wipers, lack of solid tow rope, we were supposed to push car in mud)
- we were charged for tickets which never been paid ( company is cooperating on the side with gate keepers) however we received our game driver.The feeling we've been tricked was painful.Lies in your face. Plus was the food and they were on time with schedule.

To sum up -find someone cheaper or pay all tickets on your own.
They were the worst comparing to three other companies we tried during our stay in Africa.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on May 26, 2023

Thank you for taking the time to share your feedback . We understand that you had difficulties understanding the accent of our driver. While we strive to provide drivers with strong English proficiency, regional accents can sometimes present challenges in communication. We apologize for any inconvenience caused and will take your feedback into account when evaluating our driver selection. Regarding the vehicle choice, we apologize if the budget van you booked posed challenges during the rainy season. Our budget option is designed to provide an affordable alternative, but it may not have the same capabilities as our premium vehicles. We apologize if this was not made clearer during the booking process. Regarding the entry fees, we want to assure you that we strictly adhere to park regulations, and all necessary fees are paid. We have verified that all payments were made for your visit and there should not have been any issues regarding entry fees because you have even admitted that you completed all the game drives as indicated in the itinerary. We still do not understand why you think we never paid the tickets and you still did the game drives smoothly.
We value your feedback and take it seriously. Our aim is to continuously improve our services, and we will use your feedback to assess areas where we can make enhancements.

Paul   –  
Netherlands NL
Visited: April 2023 Reviewed: May 9, 2023

Email Paul  |  20-35 years of age  |  Experience level: first safari

Professional and fun tour to Mount Kenya!
5/5

I enjoyed my tour to mount Kenya very much (5 days, 4 nights). ORganisation beforehand was good, communication on whatsapp made it very easy to plan and ask any question. The guide (Juma) was very friendly and experienced, I felt safe. The cook (Doug) and porter (Kevin) were super friendly and helpful too. The food was also great, and there was plenty. Everything was taken care of and I made it to the top, so what more could I wish for? Recommend :).

Kärt   –  
Estonia EE
Visited: March 2023 Reviewed: Apr 13, 2023

Email Kärt  |  35-50 years of age  |  Experience level: first safari

Very helpful and friendly staff
5/5

Super experience! Our driver Chris was very cool guy! We were very happy to see lions eating wildbeast, elephants, girafs etc. We were 3day Masai Mara tour and everything was organized so well. To our children (6,4) it was a lifetime adventure. And we got Bencia safari T-shirts to everyone to remember this great tour.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 106
  • 4 star 7
  • 3 star 0
  • 2 star 2
  • 1 star 6
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Bencia Africa Adventure & Safaris, not SafariBookings