The Bencia Africa dedicated Team
Bencia Africa Adventure & Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2007)
- Member Of:
- KWS, KTB, ECO -Tourism, TRA & KATO-member
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $55 to $325 per person per day (USD, excl. int'l flights)
Reviews
ES
Email Beatriz | 20-35 years of age | Experience level: first safari
Amazing adventure!!
We booked four days Safari with Bencia (3 nights/4 days MasaiMara+ Lake Nakuru) and the whole experience was really fascinating.
Communication with the company was very easy, and safari experience was superb. Our driver was Joseph and our cook was John. We think It might be very difficult to find two people as good as them and as professional as them to travel around Kenia.
Joseph did his best to show us all the animals in both Masai Mara and Lake Nakuru and John cooked for us delicious food and made us feel really special. He is so a nice man. Joseph is also so kind and friendly and tried to answer all questions we asked him. He is an amazing driver and the best at finding animals (we met the Big five!) Thank you very much Joseph and John. See you Soon Bencia!!!!
IR
Email Farshad | 35-50 years of age | Experience level: first safari
Professional teams, Great experience
Alfred tailor made 5 days safari for us (Masai Mara, Naivasha, Nakuru, Amboseli) and transfer to Diani Beach after that. our guide Paul was perfect, helpful and knowledgeable, I ask inquiry from lots of operators and they have best value for quality.
Recommended with no doubt
ES
Email Miguel | 35-50 years of age | Experience level: first safari
Great agency, excellent guide and driver
Very formal agency in terms of collection from airport, payment and commuting.
Our guide and driver, Edwin and Joseph were excellent, they made our experience unique, we enjoyed much more than expected. Everything well scheduled. Thanks to Joseph instinct we could see ñus crossing the Mara River, an indescrivable moment that we never forgot. Thanks to Bencia for this unforgettable travel.
Email Nacho | 20-35 years of age | Experience level: first safari
Excellent. We could enjoy both parks at all. Perfect tourist guide and chef. I will do it again with
Excellent. We could enjoy both parks at all. Perfect tourist guide and chef. I will do it again with this company and Felipe and John
ES
Email Sandra | 35-50 years of age | Experience level: over 5 safaris
Excellent
Great experience with our driver George and our Spanish-speaking guide Gotfry.
Charming, friendly, always with a smile, willing, two wonderful people and excellent professionals.
100% recommended.
(automatic translation from Spanish)
ES
Email Bárbara | 20-35 years of age | Experience level: first safari
Highly recommended
Bencia was very professional since the beginning.
Since the moment they picked us up in the hotel, until the last minute of the safari.
The driver was really good and the guide so kind.
I trully recommend the agency.
RS
Email Anika and Lasana | 50-65 years of age | Experience level: 2-5 safaris
Bencia is customer focused, flexible, resourceful tour operator with a spirit of adventure!
We booked the tour almost a year ahead and many things changed in the meantime.
Bencia was super flexible, changed the dates accordingly and made sure our experience remains the best possible.
From the moment they picked us up it was one stunning road trip customised to us as a couple.
We saw big 5 in 6 days, toured the most amazing parks and enjoyed the companynof our driver and guide Joseph, who was absolutely brilliant and caring all the way.
Loved it! Thank you Bencia for our Kenya adventure!
Email Fouda | 20-35 years of age | Experience level: first safari
Not the best experience
After the trip we were taken to their office like hostage to demand more money than we agreed and already paid cause they decided that they didn't make enough profit. Very poor customer service.
Be expected to pay much more than the original agreed fees as they will claim it is not included, e.g. entry fees. At one point we were asked to pay for the fuel cost!
Make sure to pay yourself entry fees as we realised we have been scammed and paid more than the entry fee. Unfortunately only realised this after the trip when we talked with out friends who visited the same attractions
Reply from Bencia Africa Adventure & Safaris
Posted on Nov 7, 2022Dear Fouda
Thank you for your review and we respect each and every clients comment, but its good to say the truth more than to lie on the forum, you booked 4Days Masai Mara and lake Nakuru mid-range accommodation Mara Jambo and Waterbuck Hotel, jeep option group joining eventually a day before safari you came in to our office said you want to add Lake naivasha hell gate and Mt Longonot to be part of you trip, Yes agreed to add 200Usd per person to stay at Kongoni Lodge and trip to be private and park you park fees direct for hell gate and Mt Longonot trekking that 30Usd Hellgate and 30Usd for Mt Longonot, later because it was not indicated on the receipts by office representative Mercy Komu when i she was giving you the receipts you disputed to pay the parks and we paid for you..who kept you in the office like in Hostage and who took your extra money its you who went with the company money..but no us Thank you so much
Email Tiffany | 35-50 years of age | Experience level: 2-5 safaris
Wonderful experience
I and other five friends we booked four days safari to Masai Mara, we were given a reasonable fair rate as per our budget. The driver picked us on time as we had agreed
Everything was well coordinated, the itinerary was carefully followed and well balanced.
We were able to see the big five through the guidance of our humble and cooperative driver. I therefore, honestly recommend the agency.
Email Majid | 65+ years of age | Experience level: 2-5 safaris
Very well organised.
We got very good service. The driver came on time and had very good knowledge of the park. We saw more animals than expected. Good value for money. Definitely we will come back. Majid and Asa