Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 51
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 57 Reviews
Natalia   –  
Switzerland CH
Visited: September 2025 Reviewed: Oct 14, 2025

Email Natalia  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Natalia and not that of SafariBookings.
Zero professionalism
1/5

We have prepared with them 1 week in kenya. we booked the safaris in Nakuru, Naivasha and 2 and a half days in Masái Mara, we paid everything (1000€) 4 months before being in the country. but it turns out that the same first day of safari that has been in Nakuru, we asked to enter early but did not want to drive at night so we accepted 1h later, there were punctual (we are Swiss) to enter at dawn to the safari and see the animals but it turns out after being waiting 1h and 10 min, we decided to enter and the guide speaks to us to tell us that we were not there and that had arrived on time and without apologizing. After this we talked to Naomi who is the girl with whom we hired everything but they blamed each other and she used personal reasons to excuse. We see that it is not our way of doing things between lies, excuses and victimization and we decide to reimburse everything so that we can hire it with another company. But here comes the surprise. First this girl used the technique to blame the guides, then the victimhood (again) and then already attack against us, when it was decided to make the refund we saw that I had only entered 940 €, I decide to talk to her and buuum turns out that I blocked WhatsApp ( only way to have contact with her). so now all the claim is in the Swiss and Spanish embassy (because we have Spanish nationality) and a complaint made with the insurance we have contracted. are unpresentable, unprofessional and thieves

Corina   –  
Switzerland CH
Visited: October 2025 Reviewed: Oct 11, 2025

Email Corina  |  35-50 years of age  |  Experience level: 2-5 safaris

Competent, reliable, safe
5/5

It was simply a breathtaking safari!
The nature and the wildlife were extremely fascinating! The entire trip was perfectly organized, and our guide was fantastic! A big thank you to Isaac!
I have to come back next year! Highly recommended!

Anja   –  
Switzerland CH
Visited: October 2025 Reviewed: Oct 10, 2025

Email Anja  |  35-50 years of age  |  Experience level: first safari

Absolutely stunning
5/5

It was an absolute amazing experience. To see all those wonderful animals in the wildlife and this wonderful nature was absolutely stunning. Our guide was extremely good. He knew where to go to see the animals and most of the time he even saw them before us. Isaac was great and I would recommend him to anybody for a guided safari.
Thank you so much for this wonderful trip.

Anyi and Sandro   –  
Switzerland CH
Visited: June 2025 Reviewed: Jun 16, 2025

Email Anyi and Sandro  |  35-50 years of age  |  Experience level: first safari

Professional, friendly and well organised agency
5/5

This was our first Safari and we couldn't have asked for a better experience. The agency provided us with all the information we needed beforehand and were very responsive to our questions, also during our trip. Everything was planned out very well and worked out. Isaac is an amazing guide with big knowledge about the different parks and where to find all the animals. Furthermore, he is genuinely a very nice person and took very good care of us! We visited Samburu, Ol-Pejeta, Lake Naivasha, Masai Mara and Lake Nakuru. All parks have a slightly different vegetation, so it was interesting to see the differences. Thanks for this amazing experience!

Xiaoli   –  
China CN
Visited: February 2025 Reviewed: Feb 21, 2025

Email Xiaoli  |  35-50 years of age  |  Experience level: first safari

Isaac is amazing
5/5

Our driver and guide, Isaac, was absolutely fantastic. He knew where to find animals without relying on radio communications like some guides do. At Nakuru Lake, we had a close encounter with white rhinos, and in the Masai Mara, we saw the Superstar Oloshipa family and even witnessed lions mating - all with our vehicle being the only one present. His knowledge of animals was extensive, and he always shared interesting information about the wildlife we encountered. His driving was both swift and steady, and he constantly scanned both sides of the road for animals while driving. Throughout the entire journey, he took excellent care of us. Thank you, Isaac, for making our safari perfect, for making my dream come true.

Yolanda   –  
Spain ES
Visited: December 2024 Reviewed: Dec 26, 2024

Email Yolanda  |  35-50 years of age  |  Experience level: first safari

Naomi is super professional and so is her team.
5/5

They made our trip special and comfortable. They are highly recommended to go with. The guide Antoni was spectacular as a guide and person. And our driver Francis was the same. Without any complaints. Thank you.

(automatic translation from Spanish)

Franz-Josef   –  
Germany DE
Visited: October 2024 Reviewed: Nov 3, 2024

Email Franz-Josef  |  65+ years of age  |  Experience level: first safari

Amazing wild life and hospitality experience
5/5

We came with high expectations and the team of "Heritage of African Jungles" and, in particular, our guide topped them by far. He was very friendly, most helpful and extremely knowledgeable. It was a great pleasure being his guest. He was able to lead us to so many wild animals, we did not miss any we wanted to see. Also the whole trip was very well designed and the lodges were well chosen. It was an amazing experience.

Erik Conde   –  
Spain ES
Visited: August 2024 Reviewed: Sep 21, 2024

Email Erik Conde  |  20-35 years of age  |  Experience level: first safari

Incredible experience
5/5

An incredible experience! Naomi's organization was top-notch; she chose the best lodges for us within the reserves, and even got us a free upgrade in one of them.
On top of that, she provided us with a very friendly and pleasant guide, Lucas, who had extensive knowledge of Kenyan wildlife and always sought the best spots for photography.
If I return to Kenya, I would definitely choose this company again 100%!!

Zeineb M.   –  
Spain ES
Visited: August 2024 Reviewed: Aug 24, 2024

Email Zeineb M.  |  35-50 years of age  |  Experience level: first safari

Availability, efficiency, reactivity and high level of attention to the customer needs.
5/5

Great offer, highly professional and knowledgeable agency!

David x3   –  
Spain ES
Visited: January 2024 Reviewed: Jan 21, 2024

Email David x3  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

Amazing experience with the company. We book with them Masai Mara Safari and Mount Kenya trekking and both of them were fantastic and really well prepare. Francis at Masai Mara and anthony at mount kenya were increible guided. Thanks for every thing. See you soon

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 51
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 2
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  • The tours offered by Heritage of African Jungles are subject to their terms & conditions