Reviews

Sort By: Date Most Helpful Rating 21-30 of 107 Reviews
Belinda B   –  
United States US
Visited: March 2020 Reviewed: Apr 16, 2020

Email Belinda B  |  35-50 years of age  |  Experience level: first safari

Supreme service - every detail!
5/5

The communication from Ker & Downey/Sarah was excellent from the start and throughout the trip. The booking went smoothly. The hotel accommodations were very nice, with great service and staff. The safari experience was definitely top notch and we would recommend Tinga Lodge and the MORE family of lodges, hotels and safari experiences to everyone. We’ve never left a location in our world travels and felt a deeper desire to stay longer or to return again as much as this trip. The details of the room and the views were outstanding. We saw the big 5 by the end of our 3rd game drive out of 6 that we took. The food was good and the staff were so caring, professional and fun. We felt right at home throughout our stays in Johannesburg, Kruger NP & Cape Town. The tour operators used by K&D were professional, courteous and went above and beyond. Island View Tours of Cape Town did the loveliest private tours and also our transportation to and from the airport and hotels. Wayne is a gem and you can tell he loves his job and cares about his customers. This vacation, although cut short because of the pandemic was one of our most memorable. Sarah, Pippa and Ker & Downey are the best in the business!

Elise   –  
Canada CA
Visited: January 2020 Reviewed: Jan 16, 2020

Email Elise  |  50-65 years of age  |  Experience level: first safari

The perfect first safari tour !!!
5/5

We had the perfect luxventure in South Africa, thank you to Ker & Downey!
From the beginning they were friendly,attentive at our demand, making sure that every part of our adventure was tighly link.
They assit us in finding great resto and organised perfect day tour in the wine region and in CapeTown.
The highlight of our safari was our four nights in RockFig Lodge in Timbavati private reserve. The lodge and his suites,the warm welcoming staff, the great ranger and tracker and the wildlife was extraordinary!I will never forget those breakfast in the bush, those sundowner at the waterhole with buffalos,elephants and the sunset, the apero around de firepit and the elephants that came to dring derectly in the pool while we where having dinner under the stars. I would recommand Ker&Downey to anyone . They offert a great service,communication was always fast and easy.

Yves   –  
Denmark DK
Visited: December 2019 Reviewed: Jan 10, 2020

Email Yves  |  35-50 years of age  |  Experience level: first safari

Terrific Experience
5/5

The team organized a terrific and thoughtful itinerary that included lovely and luxurious properties.

The communication and details provided allowed for a worry free experience.

We would highly recommend their services, wonderful people.

Jillian   –  
United States US
Visited: November 2019 Reviewed: Dec 8, 2019

Email Jillian  |  20-35 years of age  |  Experience level: first safari

Overall great experience!
5/5

We booked a trip through South Africa with the help of Sarah Morris and Pippa and the whole experience was just wonderful. They helped answer so many questions for us (we were safari newbies) and put together an itinerary that catered to our budget and desires. They took care of every detail and we felt so prepared for heading over there on our honeymoon. The lodges they helped us pick and the experiences we booked through them all exceeded our expectations- we would definitely recommend booking through them!

Sandi and Danny   –  
United States US
Visited: September 2019 Reviewed: Nov 19, 2019

Email Sandi and Danny  |  65+ years of age  |  Experience level: first safari

Professional, Personalized, Fantastic African Travel
5/5

Sarah Morris at Ker Downey was extremely responsive from our very first inquiry regarding a Southernn African journey. She provided excellent service by promptly answering questions and concerns in emails and via phone calls ( in spite of the time difference).She was very willing to incorporate our own prearranged accommodations in Cape Town,Johannesburg and self arranged wine tastings with her recommended safari lodgings, tours and tour operators. She was very accommodating by staying within our budget and our preferred travel dates.
The lodgings she arranged in Zimbabwe,Botswana and Kruger,South Africa were all excellent. The staff, drivers/guides and trackers were courteous,welcoming, professional, personable,etc. We were always met at airports, drives,etc. on time with smiling drivers. All exceeded our expectations and enhanced our already over the top experience in Southern Africa. Finally, we enjoyed meeting Sarah at our Cape Town hotel for coffee and a chat!

Ross   –  
United States US
Visited: August 2019 Reviewed: Nov 7, 2019

Email Ross  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible experience in South Africa, Botswana and Zimbabwe
5/5

For our honeymoon, Emma at Ker & Downey planned a 16 day trip for us including stays in the wine country near Stellenbosch, Cape Town, two safari camps in Botswana, a camp in Zimbabwe, and then finally Johannesburg. The whole trip was seamless and every day was as near perfect as one could hope for. We loved the experience and can't wait to go back!

Timothy Lin   –  
Singapore SG
Visited: October 2019 Reviewed: Oct 29, 2019

Email Timothy Lin  |  20-35 years of age  |  Experience level: first safari

Amazing, Delightful and Friendly!
5/5

In the beginning, we were a little hesitant as we were not familiar with South Africa and also our first time travelling through a tour operator. Our worries disappeared when we checked into our first flight. From then on, it was magically amazing. All the transfer rides were on time and waiting for us. The accommodations were also all ready and have been informed that this was our honeymoon thus going out of their way to make it even more magical. Prior, Sasha was extremely helpful, guiding and advising us. In fact, we initially wanted to go on a different itinerary, but she suggested otherwise which turned out to be a great one!

She did not stop there, she went further and arranged for each of our accommodation to prepare something special for us given that this was our honeymoon. And it must be said that the safari reserves and safaris that was booked by her turned out to be something almost out of this world especially for Leopard Hills. It was simply breathtaking. As it turns out, itineraries that we purchased separately were the most disappointing one as compared to what she planned for us.

Special mention also goes to Pippa as well who was prompt in responding when we were on the 'ground'.

So beautiful that we cannot wait to have her plan for our next Africa adventure!

Juan Pablo Assmus   –  
Colombia CO
Visited: October 2019 Reviewed: Oct 21, 2019

Email Juan Pablo Assmus  |  35-50 years of age  |  Experience level: first safari

Ker & Downey Africa are over the top of my traveling experiences.
5/5

First Thank you to Emma Perrin which was perfect and super patience with me and my hundreds of questions. She always respond and help us planning our Safari in a perfect way. She designed every single detail and beyond of our safari experience.

Emma help me to design a complex safari trip with many flights, road trips and safari timings so we do not missed any second and with Ker & Downey Africa works like a Swiss clock. One day we had a safari drive in the morning in one lodge but at the afternoon drive we had to be in a different one and we did it, was perfect, we do not want to loose any chance to get amazing photographs from our trip.

As photographers timing is everything, with Emma and Ker & Downey Africa we did not get blurred at any second.

I asked to Emma for one specific lodge and she booked that one for us, plus she select 2 others which make our experience perfect because every single place was so different from the others, and for a photographer that was a plus because I got a chance to photograph animals in different conditions.

I live in the other side of the world, so communication was complicated, but Emma was always helping me with my questions and comments so she return my e-mails with the perfect plan.

English is not our native language so she also was patience with me in this aspect, We are so grateful to Emma and Ker & Downey Africa for our perfect safari trip.

We return home with so many amazing stories about, hyenas, cheetahs, elephants, lodges, people, food, flights, etc... and all of them are positive.

I think there is no way go wrong with Ker & Downey Africa, to book online you always get suspected but at the end I am so happy that we did everything with them and we had no bad experiences. It is sad for me to read reviews of other travelers that go to Africa and after all that time and money they return home with bitter things of they experience. As I said... you can't go wrong with Emma and K&D Africa.

Kathy   –  
United States US
Visited: September 2019 Reviewed: Sep 27, 2019

Email Kathy  |  50-65 years of age  |  Experience level: first safari

The most AMAZING vacation ever!!!
5/5

My husband and I are seasoned travelers so trust me when I say that this is the BEST vacation we've ever had! Thank you Ker & Downey and specifically, Sarah and Pippa, for putting this all together and exceeding our very high expectations! They did an outstanding job of listening to our wishes, promptly responding to our many, many questions, and offering outstanding suggestions that fit our time and budget constraints. Sarah and Pippa know Africa and the companies in operation there. You can trust their expertise. And, they did this all with a charming attitude eager to make this the vacation of our dreams. My only regret is not visiting Capetown and meeting them in person. I guess we have to save this for our next visit.

Steve and Dory   –  
United States US
Visited: August 2019 Reviewed: Sep 27, 2019

Email Steve and Dory  |  50-65 years of age  |  Experience level: first safari

The Trip of a Lifetime
5/5

Our planned 30th wedding anniversary trip to Africa was not simple. We wanted to ascend Mount Kilimanjaro and follow that with a safari that included viewing the Great Migration. Ker-Downey delivered it ALL! From the detailed planning to the actual trip itself, Emma Perrin brought everything together. We were met at every stop by friendly and well informed drivers. They arranged excellent outfitters (Summits Africa) for our Kilimanjaro climb. Our accomodations at Arusha Coffee Lodge, Lake Dulati, Gibbs Farm (not to be missed!), Lemala Kuria Hills, and Elewana Sand River were spectacular, as were the game drives at each location. We saw many discount safari drives where people were crammed into converted mini vans with pop-up roofs and drivers that rely entirely on radio communication to locate wildlife. In contrast, our game drives were in open-sided, converted Toyota 4 Runners that could drive up the side of a cliff if need be and driven by guides that know where the wildlife is without someone telling them. The food at each location was excellent and varied. The bush breakfasts each morning during our game drives were just wonderful. Don't skip the opportunity to take a hot air balloon ride over the Serengeti or Masai Mara Preserves. Each location went out of their way to arrange a surprise to commemorate our anniversary. Finally, at Emma's urging we flew to Zanzibar and spent three nights at the Zuri Zanzibar Resort. Emma was right. The perfect way to round out our dream vacation. Even though we spent 25 days in Africa, we barely scratched the surface. My wife and I consider ourselves addicted to Africa and are already planning a return.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Ker & Downey Africa, not SafariBookings
  • The tours offered by Ker & Downey Africa are subject to their terms & conditions